McDonald's

2170 Louie Dr, Westbank
(250) 768-1694

Recent Reviews

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B M

Every… EVERY single time I go through the drive-thru I get parked. Every single time I get parked, they screw up the order and I have to walk back in. How does a Big Mac and 2 happy meals take 20 min. Other cars that were parked beside me, after me were served… HAPPY MEALS, I watched 17+ cars go through the drive through while we sat, while CRACKHEADS come up to my vehicle with my family in the car asking for drug money. The manager can only say Sorry. Save the excuses, save the explanations, you are a fast food restaurant with 15+staff serving precooked assembly line food, and you screw up constantly. If any other person in a career was as incapable as you are they wouldn’t have a job. YOU HAVE ONE JOB, make a burger serve a burger, and half of that is automated. How can you be so useless?

Robert Jamison

Waited to long for my order. How long does it take to make one meal?

Celina

One worker picking scabs off her arms and then proceeds with making burgers, no gloves. Wiping hands on her bum and then going right into the lettuce. Disgusting

Navi Hussain

Very bad experience with employees I went there for uber pickup and lady was very rude I will not take her name but he is very rude.

P H

Why do i have to wait over 10 minutes for 2 tiny, cold, chicken wraps? Id rather drive to any other mcdonalds than go here. Service is atrocious

Atmosphere: 1

Food: 1

Service: 1

T C

Not a shocking 1 star by any means. But deserving, nonetheless. How hard is it to make burgers? Waited 20 mins in restaurant as they were firing out multiple door dash orders ahead of us. After waiting, wrong burger. When returned they passed my open burger box that I had taken a bite out of, around between 2 different front of house staff who then got a cook to throw some bacon and tomato on my still wrong burger then gave it back to me. No one washed their hands. gross!!!!!!

Ben

This location rips you off when you order a large fry. They give you a medium in a large cup. Every. Single. Time.

Vee Dhaliwal

It was late evening I ordered kids happy meal and I saw McDonald’s advertising new Cajun Ranch McCrispy sandwich. I wish I could I add photos with the reviews. The sandwich barely has any sauce on it and meat petty was old like rubber, no vegetables in it and dry unbelievably expensive. I Horrible experience with this new sandwich.

Atmosphere: 3

Food: 1

Service: 3

Karan Rai

change the staff especially students working under age 18 from schools, takes 15 minutes for ice coffee and tea plus tea wasn’t even warm enough to be called hot tea and ice coffee tastes like drinking some toxic water.

Atmosphere: 1

Food: 1

Service: 1

Shawn Kay

It is what it is

Atmosphere: 2

Food: 2

Service: 2

Nick Fleming

Bought a coffee using a credit card, tapped using the machine and it went through showing 'transaction complete' on the screen. A receipt didn't print out and the cashier asked her supervisor. The supervisor said this happens sometimes and the transaction wasn't completed and to pay again. It did Infact charge me twice so be careful with their system. Coffee was acceptable

Atmosphere: 1

Food: 3

Service: 1

Anna

I just witnessed one of your female workers that’s preparing food around 7:50pm this evening, sticking her hands where the hot fries are and eating them 3 times right in front of me. Absolutely disgusting and unacceptable. Clearly she didn’t complete her FOODSAFE course.

Atmosphere: 1

Food: 1

Service: 1

josiah sikora

I got treated really bad sworn at yelled at by 1 of the employees and they completely got my order wrong

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Big Mac

Elizabeth Collins

Had smoothie on menu board, but said they were not selling smoothies. I found this very misleading. Also THEY GAVE ME DENSE FRIES!!! Which isn’t great either…

Atmosphere: 4

Food: 1

Service: 3

Alexandria

Ordered breakfast from Uber eats, my hasbrowns were hard as a rock. Been trying to get a hold of someone at this location and they never answer the phone.

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