Employees are rude and have attitude. The fries are in bags and they do not put the same amount in as other Mcdonalds. When I asked about the $5 meal deal I was told they had it, they did not and charged me $10 for the meal. The manager did not offer or care to fix it and was rude when I told her that was misleading. Find a better one.
Service: 1
David
Service was kind of slow but we did order alot of food, besides that there was plenty seating available. Doors close at 10. Drive thru until midnight.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Chicken Mcnuggets, Mcdouble
KIMBERLY TENNIES
Nobody at this place had it together. Giving the wrong drinks. Not friendly. Not giving napkins or spoons. What a mess
Food: 4
Service: 1
MY KEYS AUTOMOTIVE
Honestly I like stopping at this McDonald’s because the young lady at the register on the weekend is always nice and polite when she takes my order and I’ve been to other fast foods around and I don’t know why but they are always mean .. however I been coming here for a few months now .. and they have always treated me with respect 🫡 my food and coffee is always fresh and honestly I rather drive the extra miles to this specific location.. thank you -Michael
This location is a disgrace. Customer service is McLacking. I understand everyone has bad days but this review is after several trips here and the owner should be ashamed. You have to call out to the back to get service, no refills allowed, waited over 20 minutes on a day with very few customers without being helped. Had to call out for the manager after waiting another 5 minutes at the front counter to get a refund. The manager looked fed up, like this was not the first time this happened today and offered no apology or explanation. For the Record, I do not blame the manager or employees, the service here is just a product of the owners incompetence. The owner of this franchise is obviously a penny pincher and needs a serious reality check and lesson on how to run a business. This ain't Sponge Bob ok Mr. Krabs. Looking at you McMarro Family Restaurants. Don't spend time waiting here. I can say for a fact if I ever see the name "McMarro Family Restaurants" on a business again, I'm turning around and McLeaving
Atmosphere: 1
Service: 1
Romeo Lopez
I really like how beautiful the place is, the building according to the Wild West theme.
Atmosphere: 5
Food: 5
Service: 5
Wayne Horning
Horrible customer service. The employees hide behind the counter. Nothing is available to the customer. No beverage dispenser. No refills allowed. Order by kiosk only.
Atmosphere: 3
Food: 4
Service: 2
Paulo Avila
Ordered on app. They gave my food away . Manager made me wait. I had to finaly go inside to pick up. This McDonald's is ass.
Atmosphere: 1
Food: 3
Service: 1
Silva “Secret shopper” Trans
Although the owners of this particular franchise must be the cheapest franchise owners ever .I actually had a pleasant encounter with one of the employees her name iliana I hope I spelled her name correctly she was helpful and provided me with great service. I actually hope she will apply at the jack in the box and gets out of the MC Donald's in Acton judging by the way this store treats it's customers, I highly doubt they value a great employee
frank huezo
Hate when they got deals and you give them the code. They still charge you full price at the window and still want for a code without making the changes
Pleasantly surprised I went to the drive-through at 9:30 PM today, Wednesday, November 6. Great service to the guy who helped me thank you so much. I don’t even eat fast food but I was craving fries.
Atmosphere: 5
Food: 5
Service: 5
dominic tomassetti
Best McDonald's in So.
Atmosphere: 5
Food: 5
Service: 5
win49ers
Mmm mm good
Atmosphere: 5
Food: 5
Service: 5
Jaime Alonso
Service is slow, can't get refills.
Atmosphere: 4
Food: 3
Service: 2
Cindy Heeb
Skip the fries, usually stale, today were cold. Husband went in today and said they were very nice. But, the fries are rarely fresh or hot! Will say the Big Mac's were good.
Employees are rude and have attitude. The fries are in bags and they do not put the same amount in as other Mcdonalds. When I asked about the $5 meal deal I was told they had it, they did not and charged me $10 for the meal. The manager did not offer or care to fix it and was rude when I told her that was misleading. Find a better one.
Service: 1
Service was kind of slow but we did order alot of food, besides that there was plenty seating available. Doors close at 10. Drive thru until midnight.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Chicken Mcnuggets, Mcdouble
Nobody at this place had it together. Giving the wrong drinks. Not friendly. Not giving napkins or spoons. What a mess
Food: 4
Service: 1
Honestly I like stopping at this McDonald’s because the young lady at the register on the weekend is always nice and polite when she takes my order and I’ve been to other fast foods around and I don’t know why but they are always mean .. however I been coming here for a few months now .. and they have always treated me with respect 🫡 my food and coffee is always fresh and honestly I rather drive the extra miles to this specific location.. thank you -Michael
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Filet-O-Fish, Cheeseburger, Big Mac, Chicken Mcnuggets, Mcdouble, Double Cheeseburger, Mcchicken, Egg Mcmuffin, Hamburger
This location is a disgrace. Customer service is McLacking. I understand everyone has bad days but this review is after several trips here and the owner should be ashamed. You have to call out to the back to get service, no refills allowed, waited over 20 minutes on a day with very few customers without being helped. Had to call out for the manager after waiting another 5 minutes at the front counter to get a refund. The manager looked fed up, like this was not the first time this happened today and offered no apology or explanation. For the Record, I do not blame the manager or employees, the service here is just a product of the owners incompetence. The owner of this franchise is obviously a penny pincher and needs a serious reality check and lesson on how to run a business. This ain't Sponge Bob ok Mr. Krabs. Looking at you McMarro Family Restaurants. Don't spend time waiting here. I can say for a fact if I ever see the name "McMarro Family Restaurants" on a business again, I'm turning around and McLeaving
Atmosphere: 1
Service: 1
I really like how beautiful the place is, the building according to the Wild West theme.
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service. The employees hide behind the counter. Nothing is available to the customer. No beverage dispenser. No refills allowed. Order by kiosk only.
Atmosphere: 3
Food: 4
Service: 2
Ordered on app. They gave my food away . Manager made me wait. I had to finaly go inside to pick up. This McDonald's is ass.
Atmosphere: 1
Food: 3
Service: 1
Although the owners of this particular franchise must be the cheapest franchise owners ever .I actually had a pleasant encounter with one of the employees her name iliana I hope I spelled her name correctly she was helpful and provided me with great service. I actually hope she will apply at the jack in the box and gets out of the MC Donald's in Acton judging by the way this store treats it's customers, I highly doubt they value a great employee
Hate when they got deals and you give them the code. They still charge you full price at the window and still want for a code without making the changes
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Pleasantly surprised I went to the drive-through at 9:30 PM today, Wednesday, November 6. Great service to the guy who helped me thank you so much. I don’t even eat fast food but I was craving fries.
Atmosphere: 5
Food: 5
Service: 5
Best McDonald's in So.
Atmosphere: 5
Food: 5
Service: 5
Mmm mm good
Atmosphere: 5
Food: 5
Service: 5
Service is slow, can't get refills.
Atmosphere: 4
Food: 3
Service: 2
Skip the fries, usually stale, today were cold. Husband went in today and said they were very nice. But, the fries are rarely fresh or hot! Will say the Big Mac's were good.
Atmosphere: 3
Food: 2
Service: 3
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