Apr 20th, 2024. An employee was having an attitude issues. I wanna thank her cause she made me leave and I’m trying to curb on sweets and carbs. I have no idea what happened but it had seemed to her that I was rude and I was totally not.
Service: 1
Cristal Garcia
First of all, it looked like she was having a bad day, or she was already tired. So I just went today for some ice cream and so i politely asked her if she could please put some sprinkles on my ice cream and she told me that’s extra, i know it’s extra, and so I told her give me two cups of sprinkles so they charged me that same amount for the cup of sprinkles and one has more than the other one.You can see it in the pictures…
Atmosphere: 5
Food: 5
Service: 1
Saira C.
Dear District Manager,Your night employees at this location on Saturday, December 9th said it was ok to direct this message to you. My family and I moved to Adelanto about 12 years ago and have been coming to this location religiously to buy our birthday cakes. We have NEVER had a problem EVER. We ask for a couple of cups and were denied when it has never happened before. Cant believe you would loose clients over 2 dollars. Thanks to all the other workers that value their customers. Thanks again for your time.
Jsaar
Very bad customer service. It takes them forever to serve you.
Cece dabratt
There was brown hair in my ice cream . They need to put they hair in nets
Elvi M
Jessica , Isabella and Julie are the sweetest ever !!! I love coming to this location and btw I like this location better than mall the girls at mall location are so rude I will not go back there ! This one they are so friendly the girl w the blonde hair at mall is rude the short blonde . She needs an attitude adjustment
bella g
Jessica , Isabella and Julie are the sweetest ever !!! I love coming to this location and btw I like this location better than mall the girls at mall location are so rude I will not go back there ! This one they are so friendly the girl w the blonde hair at mall is rude the short blonde . She needs an attitude adjustment
chris klima
Game night is crazy good
Kaitlyn S.
Customer service is really bad. I couldn't get the name of the employee but she always seems to be working when i come in and she always has a bad attitude. I bought a cake and one they don't have variation of cake... and 2, they have horrible writing. Imagine paying so much money for a cake design u don't have an option to and to add the cherry on top the write with some 2 grade writing.
Very bad attitude staff, not freindly people, no bathrooms closed since 3 years for no reason, I don't recommend this horrible location for you
Gisselle
Loved the customer service Yesenia and Samantha were really nice and made my milkshake just like I wanted they over heard my husband say he’s allergic to nuts and the girls offered samples for the flavors with no nuts. Excellent service ladies
atrg - Nitro Type
Don't get me wrong, but I liked their ice cream and their milkshakes but I'm not trying this location again. I ordered from DoorDash three weeks ago, a strawberry smoothie and a cookies & cream milkshake. It arrived on time for my order just the way I like it.When I tried the cookies & cream, it gave me laryngitis and a sinus infection from drinking that milkshake! What did you guys put in there? Diseases and bacteria?! I was sick for 1/2 weeks and I felt like I didn't have the energy to do anything. ALWAYS, I mean ALWAYS make sure to wash your hands before using the machines and wear a mask!Be cautious when you're trying new things you never tried before people!!
Shirley Donnelly
Tryed the ghost pepper featured ice cream flavor,"spooky and spicey", I think it's called ? anyway it's was delicious and is now in my top five,,," also employee there was very friendly and nice good atmosphere a good place to go.
Lisa Marie Muro
We order a white Oreo ice cream cake ? & we got a chocolate Oreo ice cream cake.which the birthday boy does like chocolate cake ?.So Disappointed ?with this ice cream cake…the birthday boy did eat his cake!
Good ice cream variety.
Atmosphere: 4
Food: 5
Service: 5
Apr 20th, 2024. An employee was having an attitude issues. I wanna thank her cause she made me leave and I’m trying to curb on sweets and carbs. I have no idea what happened but it had seemed to her that I was rude and I was totally not.
Service: 1
First of all, it looked like she was having a bad day, or she was already tired. So I just went today for some ice cream and so i politely asked her if she could please put some sprinkles on my ice cream and she told me that’s extra, i know it’s extra, and so I told her give me two cups of sprinkles so they charged me that same amount for the cup of sprinkles and one has more than the other one.You can see it in the pictures…
Atmosphere: 5
Food: 5
Service: 1
Dear District Manager,Your night employees at this location on Saturday, December 9th said it was ok to direct this message to you. My family and I moved to Adelanto about 12 years ago and have been coming to this location religiously to buy our birthday cakes. We have NEVER had a problem EVER. We ask for a couple of cups and were denied when it has never happened before. Cant believe you would loose clients over 2 dollars. Thanks to all the other workers that value their customers. Thanks again for your time.
Very bad customer service. It takes them forever to serve you.
There was brown hair in my ice cream . They need to put they hair in nets
Jessica , Isabella and Julie are the sweetest ever !!! I love coming to this location and btw I like this location better than mall the girls at mall location are so rude I will not go back there ! This one they are so friendly the girl w the blonde hair at mall is rude the short blonde . She needs an attitude adjustment
Jessica , Isabella and Julie are the sweetest ever !!! I love coming to this location and btw I like this location better than mall the girls at mall location are so rude I will not go back there ! This one they are so friendly the girl w the blonde hair at mall is rude the short blonde . She needs an attitude adjustment
Game night is crazy good
Customer service is really bad. I couldn't get the name of the employee but she always seems to be working when i come in and she always has a bad attitude. I bought a cake and one they don't have variation of cake... and 2, they have horrible writing. Imagine paying so much money for a cake design u don't have an option to and to add the cherry on top the write with some 2 grade writing.
Restaurantji Recommends
Very bad attitude staff, not freindly people, no bathrooms closed since 3 years for no reason, I don't recommend this horrible location for you
Loved the customer service Yesenia and Samantha were really nice and made my milkshake just like I wanted they over heard my husband say he’s allergic to nuts and the girls offered samples for the flavors with no nuts. Excellent service ladies
Don't get me wrong, but I liked their ice cream and their milkshakes but I'm not trying this location again. I ordered from DoorDash three weeks ago, a strawberry smoothie and a cookies & cream milkshake. It arrived on time for my order just the way I like it.When I tried the cookies & cream, it gave me laryngitis and a sinus infection from drinking that milkshake! What did you guys put in there? Diseases and bacteria?! I was sick for 1/2 weeks and I felt like I didn't have the energy to do anything. ALWAYS, I mean ALWAYS make sure to wash your hands before using the machines and wear a mask!Be cautious when you're trying new things you never tried before people!!
Tryed the ghost pepper featured ice cream flavor,"spooky and spicey", I think it's called ? anyway it's was delicious and is now in my top five,,," also employee there was very friendly and nice good atmosphere a good place to go.
We order a white Oreo ice cream cake ? & we got a chocolate Oreo ice cream cake.which the birthday boy does like chocolate cake ?.So Disappointed ?with this ice cream cake…the birthday boy did eat his cake!