I was excited to have a Starbucks so close by, but the experience has been disappointing. My drinks are rarely made correctly, and when I’ve asked for them to be remade, the staff have been unprofessional—for example, one clerk insisted I immediately sample the drink in front of them. The team clearly needs more training. Getting a refund here is also a hassle, and they never answer their phone, which makes resolving issues even more frustrating. This location is always busy, even late at night, yet the service does not match the demand. Because of this, I now go to the Starbucks on Roy Rogers, which isn’t as busy and consistently gets my order right. With another location being built down the street, I can only hope it eases the traffic at this one and improves customer service in the area.
The inside is not inviting.
Atmosphere: 2
Food: 1
Service: 2
Amanda Romero
Rude, unprofessional immature adults acting like teenagers. Went to order was given attitude the entire time. Very unfriendly. Messed up on my order
Atmosphere: 1
Food: 1
Service: 1
Fatima Ibarria
I’m really happy with my experience here at this Starbucks location. Kind staff, great coffee & pastries!
Atmosphere: 5
Food: 5
Service: 5
nicole atilano
This location needs serious help with customer service skills. Considering their manager Christian wanted to be unprofessional with a customer complaint and made it obvious mocking the customer while the drive thru door was open says a lot on why associates on his shift act this way. Im not speaking on all asssociates there because a few are great at their job and definitely shows. Consider who you're having as the face of your store and drive thru. It matters.
Service: 1
Jennifer Bragg
Worst Starbucks ever! Everytime I order from Uber eats they get my order wrong! Today I got a coffee not even filled half way. Never ordering from here again. Your telling me you didn’t even notice or film how light it was?!?
Atmosphere: 1
Food: 1
Service: 1
Paulius Liutkus
It is a typical Starbucks coffee shop. This one is located in Adelanto, near US-395, nearby Stater Bros. I would come here, from time to time, to order coffee and meals to go. However, sometimes I would dine-in inside. Oh boy, the place is well maintained. The staff members, too, were courteous, helpful, and attentive. At the same time, there is ample of space to sit down, inside, and outside. Since most of the customers would order take out, or through drive-thru. Still, sometimes the service was quite slow, and I would have to wait between 15 to 20 minutes, to have my coffee ready. Nevertheless, when ordering through drive-thru, the orders were processed smoothly. Still, during my visits, I was not in a rush, and was willing to wait. However, if anyone is in the rush, I would recommend to use the drive-thru option.
Atmosphere: 5
Food: 5
Service: 5
Robert Mahe
Always a great experience here !!
Atmosphere: 5
Food: 5
Service: 5
Md A
Quick stop to get coffee and my water cup filled up. The store was nice and clean.
Atmosphere: 5
Food: 5
Service: 5
Laurie Frey
Order was correct, but the barista at the window had no idea what I had ordered. When I went to pay, I initially used the app and the remaining balance on it was not enough to cover the full purchase. I then used a credit card to pay the rest of it and the Barista said it'll ask you a question and before I could even do anything it tapped to add in a tip, with the Barista removing the card machine within seconds. My total went from $7.60 to $12.60, essentially giving the Barista a $5 tip. At that point I didn't even care and I just left, but be mindful of when you're paying with the credit card and the drive-thru, I would probably recommend not trying to tap your credit card against the machine but rather insert it
Food: 5
Service: 3
MILDRED CERVANTES
I’ve never have experience someone being racist towards me or my family at a Starbucks location, as soon as we entered this location the cashier girl looked at us unwelcoming. The cashier was taking another order and she was really nice to the other customer , but as soon as we started ordering she drop the smiles and the good attitude . The whole time we were ordering she was mad , talking to us with a very rude tone , rushing us. When we were done ordering we did noticed the cashier girl being nice to the next customers, and when I asked for her name , she didn’t say anything, and continued with the attitude, Cristi was her name. I can’t believe the lack of professionalism from the cashier at this location. The other workers were really nice to us , drinks were great
It is a typical Starbucks establishment, this one is located in the strip mall of Adelanto Marketplace. I would visit this specific location, when visiting my relatives in High Desert. I would come here, to purchase coffee, and sometimes, if I would get hungry, meals. Usually, the lines were not long, and they moved quite fast. Nevertheless, sometimes, I would have to wait, to have my order ready. Still, when going through drive-thru, the orders were made quicker. So, my tip is to order through drive-thru. Nevertheless, there was ample of space to sit down, and enjoy a meal. At the same time, during my visits, the place was neat and well maintained. In addition, they had outdoor seats. So, if anyone wants to sit down, and enjoy a good coffee, I would recommend to stop by this place. The prices, during my visits, were fair, just as in other Starbucks establishments. While the meals, themselves, were quite delicious.
Atmosphere: 5
Food: 5
Service: 5
Anirudh Goyal
Oasis in the desert if you are looking for good coffee, a bit more sitting space would have been better though
Atmosphere: 4
Food: 4
Service: 4
priscilla gomez
I went in on my break around 9:28am Mind you I ordered an egg pesto mix sandwich which was good. Then ordered an iced caramel macchiato that was just made terrible Carmel sitting at the bottom not taste what so ever. I always go here because I work next door. Everytime I go I get some bad tasting drinks. I need to stop visiting. Seriously always done excuse oh you didn’t order extra Carmel it’s just a drizzle. I’m so done spending my money here. Good bye
Atmosphere: 3
Food: 3
Service: 1
Shay theboringchick
I really enjoy visiting this place. The staff is consistently quick and friendly, creating a pleasant atmosphere. The drinks and pastries are always tasty, and I appreciate the variety of snack items available. Overall, it's a great spot to relax and indulge!
I was excited to have a Starbucks so close by, but the experience has been disappointing. My drinks are rarely made correctly, and when I’ve asked for them to be remade, the staff have been unprofessional—for example, one clerk insisted I immediately sample the drink in front of them. The team clearly needs more training.
Getting a refund here is also a hassle, and they never answer their phone, which makes resolving issues even more frustrating. This location is always busy, even late at night, yet the service does not match the demand. Because of this, I now go to the Starbucks on Roy Rogers, which isn’t as busy and consistently gets my order right.
With another location being built down the street, I can only hope it eases the traffic at this one and improves customer service in the area.
The inside is not inviting.
Atmosphere: 2
Food: 1
Service: 2
Rude, unprofessional immature adults acting like teenagers. Went to order was given attitude the entire time. Very unfriendly. Messed up on my order
Atmosphere: 1
Food: 1
Service: 1
I’m really happy with my experience here at this Starbucks location. Kind staff, great coffee & pastries!
Atmosphere: 5
Food: 5
Service: 5
This location needs serious help with customer service skills. Considering their manager Christian wanted to be unprofessional with a customer complaint and made it obvious mocking the customer while the drive thru door was open says a lot on why associates on his shift act this way. Im not speaking on all asssociates there because a few are great at their job and definitely shows. Consider who you're having as the face of your store and drive thru. It matters.
Service: 1
Worst Starbucks ever! Everytime I order from Uber eats they get my order wrong! Today I got a coffee not even filled half way. Never ordering from here again. Your telling me you didn’t even notice or film how light it was?!?
Atmosphere: 1
Food: 1
Service: 1
It is a typical Starbucks coffee shop. This one is located in Adelanto, near US-395, nearby Stater Bros. I would come here, from time to time, to order coffee and meals to go. However, sometimes I would dine-in inside. Oh boy, the place is well maintained. The staff members, too, were courteous, helpful, and attentive. At the same time, there is ample of space to sit down, inside, and outside. Since most of the customers would order take out, or through drive-thru. Still, sometimes the service was quite slow, and I would have to wait between 15 to 20 minutes, to have my coffee ready. Nevertheless, when ordering through drive-thru, the orders were processed smoothly. Still, during my visits, I was not in a rush, and was willing to wait. However, if anyone is in the rush, I would recommend to use the drive-thru option.
Atmosphere: 5
Food: 5
Service: 5
Always a great experience here !!
Atmosphere: 5
Food: 5
Service: 5
Quick stop to get coffee and my water cup filled up. The store was nice and clean.
Atmosphere: 5
Food: 5
Service: 5
Order was correct, but the barista at the window had no idea what I had ordered. When I went to pay, I initially used the app and the remaining balance on it was not enough to cover the full purchase. I then used a credit card to pay the rest of it and the Barista said it'll ask you a question and before I could even do anything it tapped to add in a tip, with the Barista removing the card machine within seconds. My total went from $7.60 to $12.60, essentially giving the Barista a $5 tip. At that point I didn't even care and I just left, but be mindful of when you're paying with the credit card and the drive-thru, I would probably recommend not trying to tap your credit card against the machine but rather insert it
Food: 5
Service: 3
I’ve never have experience someone being racist towards me or my family at a Starbucks location, as soon as we entered this location the cashier girl looked at us unwelcoming. The cashier was taking another order and she was really nice to the other customer , but as soon as we started ordering she drop the smiles and the good attitude . The whole time we were ordering she was mad , talking to us with a very rude tone , rushing us. When we were done ordering we did noticed the cashier girl being nice to the next customers, and when I asked for her name , she didn’t say anything, and continued with the attitude, Cristi was her name. I can’t believe the lack of professionalism from the cashier at this location. The other workers were really nice to us , drinks were great
Atmosphere: 4
Service: 1
Restaurantji Recommends
Great!!! Good coffee-- quick service!
Atmosphere: 4
Food: 4
Service: 5
It is a typical Starbucks establishment, this one is located in the strip mall of Adelanto Marketplace. I would visit this specific location, when visiting my relatives in High Desert. I would come here, to purchase coffee, and sometimes, if I would get hungry, meals. Usually, the lines were not long, and they moved quite fast. Nevertheless, sometimes, I would have to wait, to have my order ready. Still, when going through drive-thru, the orders were made quicker. So, my tip is to order through drive-thru. Nevertheless, there was ample of space to sit down, and enjoy a meal. At the same time, during my visits, the place was neat and well maintained. In addition, they had outdoor seats. So, if anyone wants to sit down, and enjoy a good coffee, I would recommend to stop by this place. The prices, during my visits, were fair, just as in other Starbucks establishments. While the meals, themselves, were quite delicious.
Atmosphere: 5
Food: 5
Service: 5
Oasis in the desert if you are looking for good coffee, a bit more sitting space would have been better though
Atmosphere: 4
Food: 4
Service: 4
I went in on my break around 9:28am
Mind you I ordered an egg pesto mix sandwich which was good. Then ordered an iced caramel macchiato that was just made terrible Carmel sitting at the bottom not taste what so ever. I always go here because I work next door. Everytime I go I get some bad tasting drinks. I need to stop visiting. Seriously always done excuse oh you didn’t order extra Carmel it’s just a drizzle. I’m so done spending my money here. Good bye
Atmosphere: 3
Food: 3
Service: 1
I really enjoy visiting this place. The staff is consistently quick and friendly, creating a pleasant atmosphere. The drinks and pastries are always tasty, and I appreciate the variety of snack items available. Overall, it's a great spot to relax and indulge!
Atmosphere: 5
Food: 5
Service: 5
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