You show up. Spend your hard earn money. And wait in line for 20-30 minutes.... And Online orders take PRIORITY..... So im there in PERSON.... But online orders take priority over me? Hell no ... This location burned me.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: B L T Footlong Regular Sub
Hunter Henderson
Everyone is so nice. And it is very clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Doritos Cool Ranch, Subway Club, Black Forest Ham Egg & Cheese Footlong with Regular Egg, Steak & Cheese, Oven Roasted Turkey Footlong Regular Sub, The Monster, Chicken & Bacon Ranch Footlong Regular Sub, Meatball Marinara Footlong Pro Double Protein
C.L. G.
I order w/ the app and they are on time by the time I get there , the order more then twice has been thrown together , like you wouldn’t make the sandwich like this if you were eating it and more then once they fail to put the dressing I ask for I guess what I’m trying to say is there’s no love in the way they make sandwiches , and for that they get three stars
Atmosphere: 3
Food: 3
Service: 2
Amanda Casarez
Only reason I am leaving this review is because of the lady who made my sandwich today. Mary had such amazing customer service, not something you see too often anymore. It is very much appreciated! Thank you ??
Atmosphere: 5
Food: 5
Service: 5
Mariecha Sutherland
The sandwich I usually get was horrible tonight it the lady put way too much salt on my sandwich. Im pregnant and was really craving this I can't even eat it really ruined my night and a waste of money .
Food: 1
Service: 3
Pamela Wiest
People were fast friendly and
Atmosphere: 5
Food: 5
Service: 5
roque rios
Employee was helpful and
Atmosphere: 5
Food: 5
Service: 5
ANA R
Attitude of employees so bitter ? I started coming in every day for breakfast. But I noticed. They don't have the same selection every day.And when you ask kindly a question. They are blunt and rude. I will be going somewhere ?
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Subway Club, Steak
Jack Thompson
Waited an hour in line in this place. B.S!!! NEVER BE BACK!
Alright. I've been patient, but my patience is wearing thin. On Tuesday, July 25th, I ordered from the app a 6 inch ham and cheese sub om wheat which was made correctly and tasted good (the only reason for 2 stars on the food). My turkey salad, which I had planned to eat for my dinner meal at work, did not have the extra avocado that I paid for (as mentioned on other reviews here as an on going issue), and instead of oil & vinegar for my dressing, a white substance was instead on the salad. Thinking it was probably ranch, I tried it and to my surprise, it was mayonnaise. The salad was covered with it. I did not eat it, but froze it and still have it because, as also echoed in other reviews for this location, when I attempted to call the store to address the incorrectly made salad, no one answered. The phone rings until it automatically disconnects. Have been trying all week. I also, on the same day filled out a Customer Care complaint via Subway's website. I was immediately replied to with an email from Leticia Velazquez, the manager of said store. This email was a canned response that was automatically generated from the email server, and did not address my concerns in wishing to have my salad refunded or replaced, so I replied to the email requesting just that. That was Tuesday, it's Friday and still no response from Leticia Velazquez. Just know that you're taking your chances by ordering from the app unless you have time to check the accuracy of your order. Or you can go in and wait in the long line they typically have during lunch hour in the small, crampt store. Either way, Leticia Velazquez does not seem to know how or care to resolve incorrectly made orders and is content with keeping your money for poor service. I will make an attempt on my day off to go to the store with my still frozen salad and receipt to get the issue resolved in person, but, as other reviews here mention, even that seems to be a hassle. What a great reflection of the Brand for Subway.
Atmosphere: 1
Food: 2
Service: 1
Dee Mark
Every time I order via the app, I chose Avocado. Avocados are $2.50 plus tax. Well if they forget it every time, this adds up. I went on the app and online to send a written request for my most recent $2.50 back and got a canned response by email. Wrote again, same email. Email doesn't even address what I am talking about. Just sending trash responses to everyone. Went to the establishment and was lied to about what time the manager would be in and supposedly none of the workers could refund me even though they are the ones not making the sandwiches right. Call there; phone just rings all day. No one answers. No online phone number as they went all "digital". Ridiculous online customer service. If we keep letting them get away with not making sandwiches correctly and forgetting items that they already over charge for; they make a great "tip". Highly annoyed.
Atmosphere: 2
Food: 1
Service: 1
Людмила П.
Nice personnel, good accurate sandwiches. We get here on the way to Las Vegas, one of the best Subways I ate in.
Juan Campos
I ordered a sandwich online at Subway and arrived at the store at the designated pickup time. However, the team member told me that my order was not ready and that he needed to work on it. I was disappointed because I had arrived on time and I was expecting to pick up my order right away.I understand that the team members at Subway are under pressure to meet certain time goals. However, I believe that it is important to provide customers with accurate information about the pickup time. If my order was not going to be ready at the designated time, I would have appreciated being told that ahead of time.In addition, I was very disappointed by the unprofessional behavior of the two team members who were working on my order. They were whispering something to each other in a low voice and smirking, as if they were amused by the fact that I had to wait. This was very disrespectful and made me feel like I was not being taken seriously.I would like to recommend that Subway train their team members on how to handle customer expectations and how to behave in a professional manner. This would help to ensure that customers are treated with respect and that their concerns are addressed in a timely manner.Thank you for your time.
Atmosphere: 4
Food: 5
Service: 4
Magnificent MiMi
Sandwiches were delicious. They did not give us the jalapenos on the side as requested.
Customer service was good very respectful and very cleanParking: Parking was close by and recommend people to go there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken & Bacon Ranch Footlong Regular Sub, Steak & Cheese Melt Footlong Melt, Meatball Marinara Footlong Pro Double Protein
You show up. Spend your hard earn money. And wait in line for 20-30 minutes.... And Online orders take PRIORITY..... So im there in PERSON.... But online orders take priority over me? Hell no ... This location burned me.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: B L T Footlong Regular Sub
Everyone is so nice. And it is very clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Doritos Cool Ranch, Subway Club, Black Forest Ham Egg & Cheese Footlong with Regular Egg, Steak & Cheese, Oven Roasted Turkey Footlong Regular Sub, The Monster, Chicken & Bacon Ranch Footlong Regular Sub, Meatball Marinara Footlong Pro Double Protein
I order w/ the app and they are on time by the time I get there , the order more then twice has been thrown together , like you wouldn’t make the sandwich like this if you were eating it and more then once they fail to put the dressing I ask for I guess what I’m trying to say is there’s no love in the way they make sandwiches , and for that they get three stars
Atmosphere: 3
Food: 3
Service: 2
Only reason I am leaving this review is because of the lady who made my sandwich today. Mary had such amazing customer service, not something you see too often anymore. It is very much appreciated! Thank you ??
Atmosphere: 5
Food: 5
Service: 5
The sandwich I usually get was horrible tonight it the lady put way too much salt on my sandwich. Im pregnant and was really craving this I can't even eat it really ruined my night and a waste of money .
Food: 1
Service: 3
People were fast friendly and
Atmosphere: 5
Food: 5
Service: 5
Employee was helpful and
Atmosphere: 5
Food: 5
Service: 5
Attitude of employees so bitter ? I started coming in every day for breakfast. But I noticed. They don't have the same selection every day.And when you ask kindly a question. They are blunt and rude. I will be going somewhere ?
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Subway Club, Steak
Waited an hour in line in this place. B.S!!! NEVER BE BACK!
Service: 1
Recommended dishes: Tuna Sandwich with Veggies
Restaurantji Recommends
Alright. I've been patient, but my patience is wearing thin. On Tuesday, July 25th, I ordered from the app a 6 inch ham and cheese sub om wheat which was made correctly and tasted good (the only reason for 2 stars on the food). My turkey salad, which I had planned to eat for my dinner meal at work, did not have the extra avocado that I paid for (as mentioned on other reviews here as an on going issue), and instead of oil & vinegar for my dressing, a white substance was instead on the salad. Thinking it was probably ranch, I tried it and to my surprise, it was mayonnaise. The salad was covered with it. I did not eat it, but froze it and still have it because, as also echoed in other reviews for this location, when I attempted to call the store to address the incorrectly made salad, no one answered. The phone rings until it automatically disconnects. Have been trying all week. I also, on the same day filled out a Customer Care complaint via Subway's website. I was immediately replied to with an email from Leticia Velazquez, the manager of said store. This email was a canned response that was automatically generated from the email server, and did not address my concerns in wishing to have my salad refunded or replaced, so I replied to the email requesting just that. That was Tuesday, it's Friday and still no response from Leticia Velazquez. Just know that you're taking your chances by ordering from the app unless you have time to check the accuracy of your order. Or you can go in and wait in the long line they typically have during lunch hour in the small, crampt store. Either way, Leticia Velazquez does not seem to know how or care to resolve incorrectly made orders and is content with keeping your money for poor service. I will make an attempt on my day off to go to the store with my still frozen salad and receipt to get the issue resolved in person, but, as other reviews here mention, even that seems to be a hassle. What a great reflection of the Brand for Subway.
Atmosphere: 1
Food: 2
Service: 1
Every time I order via the app, I chose Avocado. Avocados are $2.50 plus tax. Well if they forget it every time, this adds up. I went on the app and online to send a written request for my most recent $2.50 back and got a canned response by email. Wrote again, same email. Email doesn't even address what I am talking about. Just sending trash responses to everyone. Went to the establishment and was lied to about what time the manager would be in and supposedly none of the workers could refund me even though they are the ones not making the sandwiches right. Call there; phone just rings all day. No one answers. No online phone number as they went all "digital". Ridiculous online customer service. If we keep letting them get away with not making sandwiches correctly and forgetting items that they already over charge for; they make a great "tip". Highly annoyed.
Atmosphere: 2
Food: 1
Service: 1
Nice personnel, good accurate sandwiches. We get here on the way to Las Vegas, one of the best Subways I ate in.
I ordered a sandwich online at Subway and arrived at the store at the designated pickup time. However, the team member told me that my order was not ready and that he needed to work on it. I was disappointed because I had arrived on time and I was expecting to pick up my order right away.I understand that the team members at Subway are under pressure to meet certain time goals. However, I believe that it is important to provide customers with accurate information about the pickup time. If my order was not going to be ready at the designated time, I would have appreciated being told that ahead of time.In addition, I was very disappointed by the unprofessional behavior of the two team members who were working on my order. They were whispering something to each other in a low voice and smirking, as if they were amused by the fact that I had to wait. This was very disrespectful and made me feel like I was not being taken seriously.I would like to recommend that Subway train their team members on how to handle customer expectations and how to behave in a professional manner. This would help to ensure that customers are treated with respect and that their concerns are addressed in a timely manner.Thank you for your time.
Atmosphere: 4
Food: 5
Service: 4
Sandwiches were delicious. They did not give us the jalapenos on the side as requested.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Cookies, Black Forest Ham Egg