So me and my girlfriend went last week and spent like $45 in pastries and noticed they forgot one of the cookies. I walked in tonight and mentioned they forgot the cookie and asked if they could give me one because they forgot. I was told they needed a receipt or reward account which is understandable, but I did not have as we just went in to buy some pastries. The fact the customer service is so poor that they would not simply provide a "free" cookie to someone is ludacris to me. Do they truly believe I walked into the store and made up this elaborate story to scam them out of a single cookie is insane to me. Pastries are the definition of average and over priced and their poor customer service in handling this situation was so insulting to me over how easy of a solution it was to solve. Sorry I threw away the receipt for my pastries.
Ashley Hindy
Carrara’s is one of my favorite places to go to! It’s one of the most authentic Italian cafes I’ve been to out here. The coffee is so good and the pastries don’t just look pretty, but they’re actually delicious. Everyone who works here is so nice and goes above and beyond! I wish I knew everyone’s names but from going there as often as I do I can honestly say Tallin, Danica, Alir, Sarah and really just the whole staff is so sweet and they make you feel so welcomed! Alir makes some of the best lattes I’ve ever had and Tallin decorates the foam on the lattes and the desserts in a beautiful way! I love everything about this place and would highly recommend :)
On a random trip to malibu my partner and I wanted some coffee and sweets. We stumbled upon this cute little cafe and we loved it! The desserts are so tasty and the design so elegant. Definitely will be returning if I am in the area!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assortment of Pastries
KAYLA LEE
I love Carraras so much, especially the Agoura location, that I stop by almost every day. They are so friendly and kind. Their pastries are also the best I've ever had!
Atmosphere: 5
Food: 5
Service: 5
Amir S
Taste of the pastries are amazing delicious . I hope the owner expand it and add more chairs and tables.??????
Atmosphere: 4
Food: 5
Service: 5
Gerald Lang
All my favorites done well
Dev Patel
Absolutely amazing pastries. My personal favorite is blueberry cheesecake.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake Blueberry
Arkadiusz Kaźmierak
Nice variety of cakes and pastry. Beautifully decorated. Good coffee,nice service. Reasonable prices.
Atmosphere: 5
Food: 5
Service: 5
Karina Tursunalieva
Great coffee, sweet treats, and fantastic service! Would give an extra star for the music too if I could.
The dessert is always absolutely amazing here. It's 100% worth it just to drive down and get dessert. I will forever love this place!
Courtney
A local Italian bakery with so many options it’s hard to pick a favorite item. Been coming here on and off for years and always have a lovely experience. This last time the man working gave us a free sample which was so sweet. I also am a huge fan of their cakes. They do have a slightly high price tags but they are all incredibly decadent and packed full of flavor
Jamie Rosenthal
Nice pastry shop. Coffee too. So much to choose from!They served 12oz cappuccinos so I opted for a cold brew with oat milk. I would have enjoyed it more if the oat milk had not been flavored. I did not like the flavor but drank half my beverage anyway.Tried a plain croissant which gets a fail from me. Cost $3.00. Not a bit of flakyness. Was mushy. Looked a lot better than it tasted.Tried one if their pastries, had a chocolate filling. It was tasty but at close to $8.00 I wouldn't do it again. Didn't find it that special.The box and presentation was the best part. LOLWould try again for a differnt choice.
Katama Kat
Since I have wanted to go to Italy for several decades and never been able, this is the closest thing I can get to besides Ferraras little Italy in New York. Still doesn’t taste as good as the real Italian bakeries of NY, NEBO or Chicago, but close enough and I’ll take it! Sfogliatelle is really authentic here! Can’t wait to come back and try some of the coffee drinks. The raspberry shortbread cookies are just to die for. It is very expensive here so just for a special occasions
Ian Z.
Yummy pastries and cakes but the coffee could be improved. It would be nice if they had better baristas and bean quality as this area is lacking good coffee shops.
So me and my girlfriend went last week and spent like $45 in pastries and noticed they forgot one of the cookies. I walked in tonight and mentioned they forgot the cookie and asked if they could give me one because they forgot. I was told they needed a receipt or reward account which is understandable, but I did not have as we just went in to buy some pastries. The fact the customer service is so poor that they would not simply provide a "free" cookie to someone is ludacris to me. Do they truly believe I walked into the store and made up this elaborate story to scam them out of a single cookie is insane to me. Pastries are the definition of average and over priced and their poor customer service in handling this situation was so insulting to me over how easy of a solution it was to solve. Sorry I threw away the receipt for my pastries.
Carrara’s is one of my favorite places to go to! It’s one of the most authentic Italian cafes I’ve been to out here. The coffee is so good and the pastries don’t just look pretty, but they’re actually delicious. Everyone who works here is so nice and goes above and beyond! I wish I knew everyone’s names but from going there as often as I do I can honestly say Tallin, Danica, Alir, Sarah and really just the whole staff is so sweet and they make you feel so welcomed! Alir makes some of the best lattes I’ve ever had and Tallin decorates the foam on the lattes and the desserts in a beautiful way! I love everything about this place and would highly recommend :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bigne Chocolate, Strawberry Cheesecake, Assortment of Pastries, Mixed Berry Cheesecake
On a random trip to malibu my partner and I wanted some coffee and sweets. We stumbled upon this cute little cafe and we loved it! The desserts are so tasty and the design so elegant. Definitely will be returning if I am in the area!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assortment of Pastries
I love Carraras so much, especially the Agoura location, that I stop by almost every day. They are so friendly and kind. Their pastries are also the best I've ever had!
Atmosphere: 5
Food: 5
Service: 5
Taste of the pastries are amazing delicious . I hope the owner expand it and add more chairs and tables.??????
Atmosphere: 4
Food: 5
Service: 5
All my favorites done well
Absolutely amazing pastries. My personal favorite is blueberry cheesecake.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake Blueberry
Nice variety of cakes and pastry. Beautifully decorated. Good coffee,nice service. Reasonable prices.
Atmosphere: 5
Food: 5
Service: 5
Great coffee, sweet treats, and fantastic service! Would give an extra star for the music too if I could.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Delicious Cakes and Coffee!! Must
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tiramisu Cannoli, Fritelle
Restaurantji Recommends
The dessert is always absolutely amazing here. It's 100% worth it just to drive down and get dessert. I will forever love this place!
A local Italian bakery with so many options it’s hard to pick a favorite item. Been coming here on and off for years and always have a lovely experience. This last time the man working gave us a free sample which was so sweet. I also am a huge fan of their cakes. They do have a slightly high price tags but they are all incredibly decadent and packed full of flavor
Nice pastry shop. Coffee too. So much to choose from!They served 12oz cappuccinos so I opted for a cold brew with oat milk. I would have enjoyed it more if the oat milk had not been flavored. I did not like the flavor but drank half my beverage anyway.Tried a plain croissant which gets a fail from me. Cost $3.00. Not a bit of flakyness. Was mushy. Looked a lot better than it tasted.Tried one if their pastries, had a chocolate filling. It was tasty but at close to $8.00 I wouldn't do it again. Didn't find it that special.The box and presentation was the best part. LOLWould try again for a differnt choice.
Since I have wanted to go to Italy for several decades and never been able, this is the closest thing I can get to besides Ferraras little Italy in New York. Still doesn’t taste as good as the real Italian bakeries of NY, NEBO or Chicago, but close enough and I’ll take it! Sfogliatelle is really authentic here! Can’t wait to come back and try some of the coffee drinks. The raspberry shortbread cookies are just to die for. It is very expensive here so just for a special occasions
Yummy pastries and cakes but the coffee could be improved. It would be nice if they had better baristas and bean quality as this area is lacking good coffee shops.