Burger King

2200 Otis Dr, Alameda
(510) 523-4810

Recent Reviews

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Franco

LOVELY LADY WORKING THE DRIVE THRU ON DECEMBER 15 LET US ORDER MORE FOOD AT THE WINDOW BECAUSE WE FORGOT THANK YOU SO MUCH

Atmosphere: 5

Food: 5

Service: 5

Lunitaria “Teri” Challenger

Sad, overpriced franchise burger joint with heat- lamp food, tiny portions and ridiculous prices.

Atmosphere: 1

Food: 2

Service: 2

William YOUNG

In a bit of a hurry stopped bought Coke French fries.
Walked to my car and opened lunch. The burger and fries were cold. Now, this was less than 3 minutes after I was handed my lunch.The burger was cold to warm, fries were cold, coke ? How can any one mess up a coke. I sat there fuming and dumped food only and fed the crows. I threw all papers products in the trash. Your place sucks I’ll never step foot in another Burger King. Ever!!

RC

A typical burger king.

Atmosphere: 4

Food: 5

Service: 4

Joanna Kaniuga

Tried ordering through the app just around 8:30pm. After i got charged, the app errored out and I had no conf number. Only a charge to my card. Ok cool… i still want a burger so try to go in but doors are locked. Ok great! The drive through line is much shorter…will try there. Nobody at the comm box so I wait. After several minutes, i just reverse out the drive through cuz cars are stuck waiting in front of me so i cant go forward. Im just gonna contest the charge on my credit card and i never did get a burger. I went home and had cereal and an ice cream sandwich instead.

Kent Brown

Poor assistant manager service. Often very rude and unprofessional. Very clean bathrooms and overall ok. But they often treat the customers with a very poor service with an attitude

Atmosphere: 3

Food: 4

Service: 2

Ivan Sanchez

I really enjoy coming here i really like the service and how clean the ir restaurant is .

Atmosphere: 5

Food: 5

Service: 5

Azucena San

Ordered a 12 piece mozzarella fries I received 8. Also they forgot my water bottle. I tried to order a chicken jr meal they are like what is that?I’m like it’s on the Burger King app you can get it as a meal The employee was like no there’s no meal . I’m like fine can I get a medium fry a chicken jr and a water bottle . The service was not the best . And the food is okay I just went because my son loves mozzarella fries .

Atmosphere: 2

Food: 3

Service: 1

Alejandro Altamirano

Got my order wrong they didn't want to fix it even tho I show them the receipt

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Double Cheeseburger and Fries, Classic Wrap Spicy Wrap Honey Mustard Wrap

Mon

I went here in the evening, and the customer service was absolutely terrible. The lady working during that shift was incredibly rude and unprofessional. When I noticed they charged me more than the menu price and asked why, she snapped at me and said, ‘If you don’t want to pay this price, leave.’ Seriously? The price on the menu should be honored, and her attitude made the whole experience even worse. It took forever to sort out the issue, and no one apologized. On top of that, the food wasn’t even worth the inflated price. Save yourself the frustration—this place is not worth your time or money!”

Atmosphere: 1

Food: 1

Service: 1

Anna Norton

Bought a large fries, gave us barely any fries. CHICKEN SANDWICH looks like they just slapped the cheese in it without any care in the world. Other chicken sandwich barely had any lettuce.

Food: 1

Service: 1

Alyssa Richardson

The person cooking my burger putting lettuce on the burger didn’t have gloves in at all… she was grabbing that stuff with her bare hands… ewwww these Mexicans are really nasty fr

Nicole G

Unfortunately, this BK doesn't not adhere to its own schedule. Often has a drive thru line waitntime of 20 mins and very disappointing customer service interaction. It is consistently this bad. Food is decent considering, but this place needs an overhaul.

Atmosphere: 1

Food: 3

Service: 1

Jack Bear

No problem at this BK. All good

Atmosphere: 5

Food: 5

Service: 5

Rosalie Weatherhead

I ordered a BOGO original chicken sandwich with cheese and paid extra for the cheese but when I got home there was no cheese on either sandwich ?

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Chicken Sandwich

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