CAPULLO COCINA MEXICANA ALAMEDA

I usually let these things go but the owner was rude and inconsiderate about my order I never received. Told me to make my complaints elsewhere and disregarded what I paid for and did not receive.

Service: 1

Attended a company party and overall the experience was pretty good. The bartender (forgot his name) and the host I believe her name was Jasmine were both extremely helpful and welcoming. Bartender especially was a great guy. Atmosphere was really cool, great vibes, solid dj, and everyone raved about their drinks especially the paloma’s.Only issues were the guy running the taco bar was rude to myself and a couple guests as well as the food quality. Multiple of our staff (even the ones who didn’t drink at all) were sick all day today including myself. We spent 5k on the evening and was somewhat let down even though it was still a solid night.

Atmosphere: 5

Food: 2

Service: 4

They have a good food selection, I order a guacamole and chips to start off. The guac was really good nice presentation it came in the Lava rock( molcajete). The red pozole was really good, the camarones a la diabla was spicy it had a lot of flavor. The street tacos were okay. The tamales were okay not a lot of flavor. The flan with Kahlua was really good. The churros with the caramel dipping sauce was really good.

Atmosphere: 4

Food: 5

Service: 4

Terrible experience! Such a shame since we loved the bottomless drink prices they offer during the week/weekend. Waiter was very inattentive our table had to flag down a different waiter to send our waiter over to order food after being seated an hour ago.Finally ordered, group ordered: fajitas, taco plate, and tacos de papa. My two friends receive their food, as I still waited for my order. waited another 5 mins before I flagged another server letting her know that I haven’t received my order. The lady then sent over our waiter to repeat the missing order. He stated he’d check the kitchen, never once apologized for the mistake. Waiter comes back and say they don’t have tacos de papa and if I want to order something else. Mind you they aren’t busy at all for them to drop the ball like this, they lacked to replace the order in a timely manner and the communication level between kitchen and server was inadequate. I ended up ordering the taco plate and waiter said he’d comp it, which was very nice of him, and didn’t expect that.But the remainder of the time the waiter was no where to be found again. We flagged down another a different waiter for a margarita refill for my friend. The whole experience pissed me off! Our table gave him the benefit of the doubt the whole time to change the experience, not once did her step it up.Food was not bad but also was nothing special. There’s better Mexican food places out there with outstanding service.What turned this into I will never return situation is, Our table didn’t like the behaviors of the waiter inattentiveness for just basic table service, therefore we didn’t tip. At least do the bare minimum and there would have been a tip. He was upset that we didn’t tip that as we exit the restaurant in Spanish he told the bartender out loud “ they didn’t tip.” As he rolled his eyes, Knowing damn well I spoke Spanish. & yes I stand by not tipping, I’ve had better service at Applebees than this.I hope it’s a wake up call for him but the entire experience didn’t sit well. Don’t let this discourage you from trying the restaurant but expect poor quality service if you do so.

Atmosphere: 1

Food: 3

Service: 1

I had a fantastic experience at Capullo Cocina Mexicana. The customer service I received was truly exceptional. Joanie, the bartender, went above and beyond to make my visit enjoyable. Made an amazing Michelada . Also had a great interaction with one of the waiter Artuio. Not only did they provide excellent service, but our conversation was engaging and enjoyable. I ended up learning a lot on the various options for non alcoholic beverages. A definite go to for a wonderful dining experience.

Atmosphere: 5

Food: 5

Service: 5

The only problem was they forgot my husband order. Everything else was great. We dine in.

Atmosphere: 5

Food: 5

Service: 4

Tacos and drinks were amazing! Staff was welcoming, the vibes were great, music was enjoyable. Space was clean, had a good time at this place: stop by to see how you’ll like it.

Kid-friendliness: Yes, our children were able to enjoy their time there with us. Which was amazing!!!

Atmosphere: 5

Food: 5

Service: 5

My niece celebrated her 20th birthday, in which they had a private room for her. The drinks were bomb but the food was just okay. I would come back for the margaritas but not the food.

Atmosphere: 5

Food: 3

Service: 5

I was excited to visit this place for my birthday dinner. They claim to have vegan items. I ordered the vegan tacos: Two cactus and two vegetable street tacos The vegetable tacos were boiled brocolli, caulifower and carrot. Nothing else! No protein whatsover and boiled, unseasoned boring vegetables. No beans (or rice) were served with the dish. I had to come home and eat some protein. The service was terrible. I tried for 30 minutes to get some more water. At one point the server looked me directly in the eye and walked on. The last dish that we ordered was served AFTER we asked for the check. This is not an inexpensive restaurant. I would DEFINITELY DO NOT recommend it.

Very nice place as far as atmosphere and aesthetics. First time in Alameda, we enjoyed our time their thanks to a few El Patron cocktails and Mezcalita cocktails. This place is on the pricey side. We ordered a lot of food. We ordered 3 appetizers, 5 cocktails and two main dishes and dessert. That ran us about $250 dollars. My boy friend ordered the mocajete because we looked at their photos online but when we received it, it was pretty skimmpy (half full). I'll post a picture so you can see what I mean. The appetizers such as the guacamole with chips, ceviche with chips and auga de chile with chips ALL could have used some salt on it. The flan was lacking flavor, otherwise we had good service and a good time.

Atmosphere: 5

Food: 2

Service: 5

The Birria tacos were good! Came with consume and some salsa picante, my friend had a Capullo taco plate. It had 4 tacos, carnitas, pastor, pollo and asada, I tasted the pastor and it was ok. I forgot the bartender name but he was real good, friendly. We also had some tequila but we were being cheap and ordered the cheapest one ??. I would go here again and try some more items.

Recommended dishes: Birria Tacos

We live out of state now. Went here to what we thought was our favorite Italian spot, only to find a new Mexican spot. Service was great, staff friendly appetizers great. They do a pretty good margaritas.

Atmosphere: 5

Food: 5

Service: 5

Family friendly and has both outdoor and indoor seating. The guacamole was delicious as was the salsa. It had some good heat to it. I ordered the taco plate and I really enjoyed it. My favorite tacos were the chicken and pork. I did not care too much for the rice, but the refried beans tasted good. Our server was very helpful and accommodating. The drinks were strong and well-made. Overall, I would return.

Everything was great. The dining area in the back was just smokey when we visited.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Burrito

Everything good, ( one thing, wish they wouldn't make their guacamole too early and refrigerate it though- let's down otherwise great food). Little pricey, rice and beans are considered extras, but nice spot.

Atmosphere: 4

Food: 4

Service: 5