Pearl Bay
1821 Webster St, Alameda
(510) 337-9388
Recent Reviews
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Good but pricey
Atmosphere: 4
Food: 5
Service: 4
Utterly unacceptable. Forty minutes on a Wednesday night and not even the simplest dish made it out of the kitchen. If a restaurant can’t handle a basic stir-fry in under an hour, what’s the point of the kitchen at all? The only thing this place got right was the attitude of the servers — everything else was a disgrace.
I've been coming here a for a year or two and it's never failed to disappoint! There is a bit of a wait to get seated but the staff are quick and friendly, plus they are used to accommodating large parties of people. It is a bit expensive, but the food is absolutely delicious! My plus 2's and I ordered a lot of food; I recommend trying the House Special Siu Mai. They're really big and it tastes good as well! They also serve tea and complimentary spicy sauce. The only downsides are the staff used to be slightly rude (however this problem was fixed a few months back), it's very chatty and noisy, it's hard to find parking especially during rush hour or on weekends, and you might also have to wait. Generally, for a group of 3 people you have to wait around ten to 15 minutes during rush hour. However, despite these, I recommend going to this place! The food is really good and I can't wait to go back!
Atmosphere: 5
Food: 4
Service: 4
Great dim sum!!!
Hidden gem in Alameda
Atmosphere: 5
Food: 5
Service: 5
First visit.
The food was good, but the seating system was confusing and not well managed. We arrived early but waited much longer than expected while others were seated first. Some guests simply took seats on their own, and staff didn’t step in. (the number card was meaningless)
The food itself was nice, but the overall experience was disappointing. Other restaurants in this group were much better.
Atmosphere: 2
Food: 3
Service: 1
Super fresh Chinese cuisine! Fried rice was amazing, as was everything else we had. The menu has lots of choices so you're bound to find something to enjoy.
Atmosphere: 5
Food: 5
Service: 5
The food was amazing.
Atmosphere: 5
Food: 5
Service: 5
We had a party of 10+ people and they were able to seat us right away. We ordered many dishes and once the food came, it kept rolling in. Service is very good and the food is really good too. We had lobster, fish, tofu, roast duck, chicken feet, several meat with veggie dishes, soup, and more.
The parking lot to the side of the restaurant is limited considering how large this restaurant is. It can seat a lot.
Atmosphere: 5
Food: 5
Service: 5
I loved the place, it's very nice to share with your friends or family, we spent a different Father's Day, the place is very cozy
Recommended dishes: Appetizer Platter
Placed order for pick up and said will be ready in 20mins. Thats false! they have you waiting and keep telling you your order is not ready after 40 minutes waiting. Don’t recommend to order online.
Restaurantji Recommends
This is not a review but feedback, per se. The menu is not in English and the servers don’t care to slow down and clarify. Again, not criticism but just something you should know if you foolishly try to check out the spot on the corner…
If you don't speak Chinese or don't look like one you will wait a little longer for service.
One star because the food is tasty, but ONLY one star because literally every time I order it's 20-30 minutes late. It doesn't matter if I order and schedule or a delivery or have it delivered ASAP.
Maybe it's different if you order for dine-in, but every single time the restaurant prioritizes other people's orders and mine is delayed. I definitely do not recommend delivery, if it don't want to honor delivery times they shouldn't offer them.
I won't be ordering from them again, too many missed chances.
It's hard to get a seat quickly, but the food is relatively good.
Came here for dinner with my mom and boyfriend, and we brought some gift cards to pay for our meal. They told us since the gift cards were old and sold by the previous owner, they would not honor them. Even though this is illegal in California and we told them this, they refused.
Food is just okay, ambience is lacking, go somewhere else where they follow the rules and honor gift cards. We won’t be back.
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