Jack In The Box

1826 Webster St, Alameda
(510) 523-6396

Recent Reviews

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Tahkisha Morris

It's coo

Atmosphere: 5

Food: 5

Service: 5

Oscar Merino

Bad service, I waited 20 minutes when there were only 3 cars and they gave me the wrong order. I asked for a hamburger and they gave me something else.

Atmosphere: 1

Food: 1

Service: 1

hector avila

im a uber driver and i when to pick up and they have ready my order and fast to delivered in time,i will recomended.

Atmosphere: 5

Food: 5

Service: 5

Michael K Hobbs

WOW I had the best spicy chicken sandwich at Jack in the Box and it's been good the last several times I went there and jumbo jacks and onion rings. Hey I hope nobody took offense to any constructive criticism but when I was younger I had fire breathing bosses sometimes 😂 kidding. Hey good job guy's The people there are pretty Cool with me. Really good work I'm happy with the food 👍🏻😉

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Onion Rings, Jumbo Jack, Homestyle Ranch Chicken Club

Bria

there is mold on my burger

L. Harris

I didn't get my taco sauce or a straw for my soda. I ordered the sauce at the windo! How'd they forget it? Moving too fast.

Food: 3

Service: 1

Kevyn Jay

It it what it is...

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Taco

Sherry Kelly

They have such great customer service here, love coming here. Gloria is the sweetest!

Service: 5

Trina Hewitt

Try to support business, and I like jack in the box tacos,but I ask that they be fresh,they say freshly cooked but they're not I have been lied to multiple times, the tacos are greasy and the grease taste dirty,so they're not changing the grease,I am a senior,so I don't feel like coming back after getting home, what a waste of money,and dishonesty...10/06/2024 at about 1:10pm subject dishonesty and dirty grease in tacos

Atmosphere: 3

Food: 1

Service: 1

V H

We were visiting from out of town, so first time at this location. The guy who took our order was very nice. We ordered 4 of the $5 jack meals. Everything tasted good and fries were fresh. Dining room was a little dirty when we sat down, but a worker was starting to clean. Before leaving my daughter had to use the restroom bad but someone was in the restroom, so the kind employee that took our order let us use the employee restroom. My husband and son were waiting for us. While we were in the restroom someone started knocking very hardly like they were the dang police. I said one moment. They then start to knock again loudly. Like WTH. Come to find out it was a female manager who was wearing a light pinkish red shirt and was rudely asking what we were doing in the employee restroom. Even though my husband told her that her employee gave us permission to use the restroom because the other one was being used. I got better treatment and service from the male worker who took my order. How is this lady a manager?

Atmosphere: 1

Food: 5

Service: 2

Recommended dishes: Taco, French Fries, Jumbo Jack, Fries

Mykhailo Hryhorov

I waited for 10 minutes, they didn't pay any attention to me, then I called the employee to the cash register and asked him to take the order, to which they answered: wait

Atmosphere: 1

Food: 1

Service: 1

Veronica H

We were visiting from out of town, so first time at this location. The guy who took our order was very nice. We ordered 4 of the $5 jack meals. Everything tasted good and fries were fresh. Dining room was a little dirty when we sat down, but a worker was starting to clean. Before leaving my daughter had to use the restroom bad but someone was in the restroom, so the kind employee that took our order let us use the employee restroom. My husband and son were waiting for us. While we were in the restroom someone started knocking very hardly like they were the dang police. I said one moment. They then start to knock again loudly. Like WTH. Come to find out it was a female manager who was wearing a light pinkish red shirt and was rudely asking what we were doing in the employee restroom. Even though my husband told her that her employee gave us permission to use the restroom because the other one was being used. I got better treatment and service from the male worker who took my order. How is this lady a manager?

Atmosphere: 1

Food: 5

Service: 2

Recommended dishes: Taco, French Fries, Jumbo Jack, Fries

richard chu

It's jack in the box, breakfast jack not cheap anymore lol

Atmosphere: 4

Food: 4

Service: 5

J Marra

It's 3:54 a.m. Saturday morning yet this Jack in the box is closed apparently they can't take my order but they can make him prepare doordash and Uber eats orders staff is rude I rather drive across town to the location on Park Street

This is an update it's now 4:07 a.m. on June 28th in the yet again this Jack in the box is saying they're closed and cannot take my order

Atmosphere: 5

Food: 2

Service: 1

Favian

I will absolutely never go back to this location. The service was the absolute worst. I had a few mobile app orders I did. The food was decent but the Shakes had hairs in them. The staff refused to do anything about it. When I asked for some sauces, I was told I would have to pay for them. Even though I didn't get any sauces with my food. The lobby area was disgusting. Dirty tables with food scraps all over the floors. This has to be the absolutely worst location I've ever been to.

Atmosphere: 1

Food: 3

Service: 1

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