Little man loved it. Thanks, team! Great ice cream.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ube Ice Cream
Mike
Little man loved it. Thanks, team! Great ice cream.
Ronald Joseph
I stopped by Loard's Ice Cream and had an overall average experience. The old-fashioned soda and the strawberry milkshake were both quite good, exactly what you'd expect from a classic ice cream shop. The ambiance was fine, nothing too special but comfortable enough for a casual stop.
The owner was friendly and extremely talkative, sharing stories and going on about various things. It was a bit much at times, but not a deal-breaker.
However, the employee working that night was a different story. She was bitter, unpleasant, and seemed like she didn’t want to be there. Her attitude made the experience much less enjoyable and honestly, she’s the reason we probably wouldn’t come back. I’m a business owner myself and would never hire someone like that to represent our brand.
It is what it is.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Strawberry
Kelly R.
This was my first time trying Loard’s ice cream and I was very impressed. They have lots of flavors, so it was definitely somewhat overwhelming. The 2 staff members working were very patient, friendly and helpful as I tried several of the flavors. I decided to get a waffle cone with 2 scoops: banana and butter brickle. I wish I would’ve captured the picture right away because the staff member that made my cone added a little whipped cream, cherry and some chopped nuts. You see, I was debating between one of their sundaes and the waffle cone, and for her to give me those additional toppings(free of charge), really made my heart smile. It was soo good that after a few bites, I knew I had to take pictures so I could leave a review. The customer service was outstanding and I will definitely be back.
Atmosphere: 4
Food: 5
Service: 5
Humberto Limon
Ice cream is good BUT Staff was rude, not even a thank you. They grab money and don’t wash their hands or use gloves, floor is disgusting and place is messy.
Atmosphere: 1
Food: 4
Service: 2
Aileen Calisa
To Loard's Owner/Management,
It is unacceptable that your floors are disgustingly dirty at 4pm when you open at 2pm. This means either your opening or closing shift is not routinely sweeping/mopping.
It is unacceptable that your staff handle money and prepare ice cream for guests WITHOUT CHANGING GLOVES OR WASHING HANDS. This will be reported.
Please visit Tuckers to see how a proper ice cream shop/food handling business should be conducted.
Thanks.
Atmosphere: 1
Food: 1
Service: 1
Alison M C
Halo halo was good. Mango ice cream was natural and fresh tasting. Ube had a nice favlor. Toppings were fun. I would prefer leche flan over whipped cream, but it's not a Filipino shop. I really wished the server would have offered a "junior" option or asked what size I'd like. It was huge and I had to throw away a large amount. She also served me the regular size with two spoons even though I came in alone, which seems unnecessary. Wasteful single-use plastic since I threw it directly in the garbage before sitting. Finally it's v cold in here. If the ice cream is in freezers, do customers need to freeze too?
Atmosphere: 3
Food: 4
Service: 3
Cool Being
Ordered a second one as soon as I tasted my first one. Staff is also super nice!
Atmosphere: 5
Food: 5
Service: 5
Suechu Taing
This place is so cute! The staff who work here are super nice and cute. And the ice cream is so good. I got the halo halo sundae. And they have ice cream cakes here!!!
Classic 80s ice cream parlor with some modern Asian-inspired flavor twists. Service is always friendly and reasonably quick. Seating, even inside, is more abundant than it might seem at first. Plenty of extra tteats besides ice cream. Tabletop video games, in the classic style, are a nice touch.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Mocha Chip, Mint Chocolate Chip Cookie
Bill
Great experience. Local hot spot for old school cold sweets and a great hang out!
Atmosphere: 5
Food: 5
Service: 5
Shaina Mccoy
Wow! I got a strawberry matcha milkshake. It was the best milkshake I've ever had. Thanks to Tom for being patient and kind even with a long line. The ice cream and hospitality speaks for itself!
Robbie Jenevieve
Thought the kids would have a good time enjoy some ice cream after dinner since I used to come here when I was younger but the lady working the counter changed my attitude no smile or warm welcome would rather go to park st .
Atmosphere: 1
Food: 3
Service: 1
Sarah S.
They have Mr Dewey’s vegan options now
Dietary restrictions: Vegan and dairy-free options now
Little man loved it. Thanks, team! Great ice cream.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ube Ice Cream
Little man loved it. Thanks, team! Great ice cream.
I stopped by Loard's Ice Cream and had an overall average experience. The old-fashioned soda and the strawberry milkshake were both quite good, exactly what you'd expect from a classic ice cream shop. The ambiance was fine, nothing too special but comfortable enough for a casual stop.
The owner was friendly and extremely talkative, sharing stories and going on about various things. It was a bit much at times, but not a deal-breaker.
However, the employee working that night was a different story. She was bitter, unpleasant, and seemed like she didn’t want to be there. Her attitude made the experience much less enjoyable and honestly, she’s the reason we probably wouldn’t come back. I’m a business owner myself and would never hire someone like that to represent our brand.
It is what it is.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Strawberry
This was my first time trying Loard’s ice cream and I was very impressed. They have lots of flavors, so it was definitely somewhat overwhelming. The 2 staff members working were very patient, friendly and helpful as I tried several of the flavors. I decided to get a waffle cone with 2 scoops: banana and butter brickle. I wish I would’ve captured the picture right away because the staff member that made my cone added a little whipped cream, cherry and some chopped nuts. You see, I was debating between one of their sundaes and the waffle cone, and for her to give me those additional toppings(free of charge), really made my heart smile. It was soo good that after a few bites, I knew I had to take pictures so I could leave a review. The customer service was outstanding and I will definitely be back.
Atmosphere: 4
Food: 5
Service: 5
Ice cream is good BUT
Staff was rude, not even a thank you.
They grab money and don’t wash their hands or use gloves, floor is disgusting and place is messy.
Atmosphere: 1
Food: 4
Service: 2
To Loard's Owner/Management,
It is unacceptable that your floors are disgustingly dirty at 4pm when you open at 2pm. This means either your opening or closing shift is not routinely sweeping/mopping.
It is unacceptable that your staff handle money and prepare ice cream for guests WITHOUT CHANGING GLOVES OR WASHING HANDS. This will be reported.
Please visit Tuckers to see how a proper ice cream shop/food handling business should be conducted.
Thanks.
Atmosphere: 1
Food: 1
Service: 1
Halo halo was good. Mango ice cream was natural and fresh tasting. Ube had a nice favlor. Toppings were fun. I would prefer leche flan over whipped cream, but it's not a Filipino shop. I really wished the server would have offered a "junior" option or asked what size I'd like. It was huge and I had to throw away a large amount. She also served me the regular size with two spoons even though I came in alone, which seems unnecessary. Wasteful single-use plastic since I threw it directly in the garbage before sitting. Finally it's v cold in here. If the ice cream is in freezers, do customers need to freeze too?
Atmosphere: 3
Food: 4
Service: 3
Ordered a second one as soon as I tasted my first one. Staff is also super nice!
Atmosphere: 5
Food: 5
Service: 5
This place is so cute! The staff who work here are super nice and cute. And the ice cream is so good. I got the halo halo sundae. And they have ice cream cakes here!!!
Atmosphere: 5
Food: 5
Service: 5
Delicious thank you @
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Classic 80s ice cream parlor with some modern Asian-inspired flavor twists. Service is always friendly and reasonably quick. Seating, even inside, is more abundant than it might seem at first. Plenty of extra tteats besides ice cream. Tabletop video games, in the classic style, are a nice touch.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Mocha Chip, Mint Chocolate Chip Cookie
Great experience. Local hot spot for old school cold sweets and a great hang out!
Atmosphere: 5
Food: 5
Service: 5
Wow! I got a strawberry matcha milkshake. It was the best milkshake I've ever had. Thanks to Tom for being patient and kind even with a long line. The ice cream and hospitality speaks for itself!
Thought the kids would have a good time enjoy some ice cream after dinner since I used to come here when I was younger but the lady working the counter changed my attitude no smile or warm welcome would rather go to park st .
Atmosphere: 1
Food: 3
Service: 1
They have Mr Dewey’s vegan options now
Dietary restrictions: Vegan and dairy-free options now
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