MandRo Teahouse

1321 Park St, Alameda

Recent Reviews

Celine El Khouri

This place is so cute and the service is wonderful. So many fun tea and matcha options. I just ordered the most delicious mango matcha latte! They have boba and other fun additions too and lots of fun treats. Highly recommend!!

Atmosphere: 5

Food: 5

Service: 5

Alexandre Conrad

The mango bingsoo is delicious! The mango always feels ripe year round, I don't know how they do it. The place smells quite musty though. I recommend airing out the place more often.

Atmosphere: 4

Food: 5

Service: 5

Ana C.

The boba drinks are delicious but we love the mango bingsoo from here even more. It's very comparable to the ones we've had in North Shore, Oahu. The snow ice is perfectly soft and doesn't melt quickly. The mangoes are super sweet. We appreciate the evaporated milk on the side and the extra mangoes and ice cream at the bottom of the bowl. Order using a kiosk inside. Staff is very friendly and costumer service oriented. The place is clean and perfect temperature regardless of the weather outside.

K B.

Bingsoo is crazy good. Light fluffy shaved ice, fresh fruit, and sweet condensed milk. Strawberry Bingsoo was so delicious, and fine for two or three to share. MandRo has absolutely no customer service presence. One orders at the screens, and the food comes up. You can't ask any questions, which would probably help for some of the more traditional items. Apparently there are a few styles of these desserts. Total for Bingsoo was about $15. We also had another item-- it had puddings and gelled bits, they were mostly very light and mild flavors, and not easy to eat with a spoon (very slippery and messy). We ended up eating the Bingsoo, and putting this other rice milk and jellies into a cup and drinking it. Lots of folks coming in for boba to go, they all looked pretty good. They could use some treats or snacks to go along with/balance out the cold/sweet desserts.

Ethan S.

Absolutely Delightful! We got the regular Matcha Bingsoo and it was the perfect portion for two people. The red bean and mochi were a nice touch. Will for sure come back!

Sandra W.

The small sized bingsoo was enough to feed 3 adults and it was delicious! Although we just came from lunch. We had the mango flavor with real mango pieces and poured condensed milk on top; then as you get to the center/bottom some more sweet milk and mango flavored cream inside the bingsoo. I also got the cold grapefruit yakult tea, it came in a really nice tall cup that can be reused. The grapefruit tea had good flavor with 30% ice and sweetness, but not as pictured, because I thought it would have actual grapefruit pieces inside, and it did not. The yakult came separately because the cup was entirely filled with the tea and my one topping, making it $7.54 sans tip. Ambiance: the place is small like most tea/dessert shops. Bathroom is no-no, the door doesn't lock and the light was out, it looked dirty but i just needed to wash my hands, sink work and i think the toilet does/wasn't going to stick around to find out. Order from a tv kiosk stand but I think one should be able to call for a worker to order/pay via cash (a teenager did this because he apparently knew the teenager that worked there).

Lyn P.

I recently tried the Strawberry Bingsoo from Mandro Teahouse, and it was absolutely delightful! The two mochi pieces on top added an extra layer of enjoyment. If you're in the mood for something fruity and sweet, I highly recommend it.

Dante M.

I like their boba milk teas, but the absolute best thing to get is their bingsoo. It can take a while or long wait but definitely worth when sharing with friends on a hot summer day. Staff are pretty laid back and I appreciate the option to order without minimal interaction by a screen pad.

Jason H.

When I first walked in, there were no employees or any customers inside. The place was completely empty but it was also tidy and clean. You order everything at the kiosk. The only time an employee came out from the back was when the food was ready and they were calling out the order number. I wanted to try the strawberry bingsoo but they were out of strawberries so I settled on the mango bingsoo and it was delicious. The mangoes tasted fresh and sweet. The shaved ice had great texture and with the condensed milk, it was still creamy when I got to the bottom. If you don't know how to eat the bingsoo, pour the first container of condensed milk evenly on top. You might need to remove some of the fruit or topping on top first or else the milk can easily spill off the bowl. Once you've eaten half of the bingsoo, pour the other container of condensed milk evenly on top.

Amanda W.

I tried the strawberry bingso and it was sososo good with the soft mochi on top. The service was ok but we were the only ones there and it took a while for our order to come out.

Maritza N.

Solid dessert spot in the area! Stopped by on a weeknight and it was p busy even near closing time. I like how it's open later than most dessert places, 9pm on weekdays and 10pm on Friday/Saturday. We ordered the chocolate bingsoo. The portions are good for two ppl. Came with loaded with a brownie, condensed milk, chocolate powder and chocolate sauce. After eating the top of the bingsoo, you can add the extra condensed milk on the side and there was chocolate sauce in the center of the bingsoo also! Can't wait to try the other flavors next time, and hope they have seasonal flavors also!

Muting Ma

I went to the one in Newark and loved.Thought to try here left disappointedBad smell and our drinks was

Atmosphere: 1

Food: 1

Service: 1

Alice X.

Hurray for Korean shave ice that's close by! No need to drive so far away anymore to satisfy cravings! The mango flavored one hits the spot with condensed milk. Mango sago drink is also super good! I think there's only like one person working here when I was here. Orders were taken via kiosk. Orders came out fairly quick! Place is perfect for a quick get together, perfect for after dinner. Yes! I recommend this place.

Chung Ha

Drinks were average, service was bad. Waited almost 40 minutes for 3 drinks (one was messed up).

Food: 2

Service: 1

Naomi S.

I've ordered here around 6 times in the last month. The caffeine free smoothie drinks have SO much promise. Unfortunately, the service and the way this establishment operates is terrible. Customers are expected to order at one kiosk (which is broken half the time) and you're on your own until you can catch someone's eye in the back to help you. The kiosk has very little detail on the menu or ingredients. Half the time, items are sold out but it'll be a surprise after you pay. They need better description details and update your kiosk process... or have knowledgeable workers willing to help! This shop is relatively new, but already seems so run down. Dirty, no / very little soap in the bathroom on more than one occasion. The boba tends to be a little raw/ chewy. Sometimes it's manageable, other times not enjoyable. This is my cry for more attention to detail in this shop because truly they have some star boba combos!!! Please get it together, I'd love to support your shop.

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