Taco Bell

1900 Webster St, Alameda
(510) 473-0112

Recent Reviews

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Lisa Davis

it was good. service was good. food could have a little bit better but it was edible.

Atmosphere: 3

Food: 3

Service: 3

Frank jesus Gonzales

Love there soft tacos

Atmosphere: 5

Food: 5

Service: 5

Chris Hampton

First, I want to commend this Taco Bell location for its exceptionally clean interior and the convenience of multiple kiosks, which make ordering easier, especially for English speakers who may not be able to communicate with employees who don’t speak English fluently. Ironically, I only discovered how nice the inside was because my drive-thru order was incorrect.

In a rush to get back to my facility, where six hungry four year olds had just been dropped off late and missed dinner hours, I didn’t check the order at the window (something I now regret). I ordered 12 soft tacos. Instead, I received 12 hard shell tacos.

This wasn’t just an inconvenience, it became a safety concern. Hard taco shells can be a choking hazard to the small children in our care. Once I saw the mistake, four of the tacos had already been handed out and were immediately discarded. I returned to the restaurant with the remaining eight, hoping to have the full order corrected.

After a total of 45 minutes of back-and-forth driving, the employee at the counter returned only eight corrected soft tacos and said, with an attitude, “You gave me 8, so I’m giving you 8.” I was shocked. No apology. No concern for the lost time, the safety issue, or the fact that six children were now getting half of what I intended to feed them.

It would’ve been a simple and appreciated gesture to replace all 12 tacos, especially considering the situation involved young children and a potential choking risk. I spent over an hour resolving an issue that wasn’t my fault, used $9.87 in gas, and still left with only part of the original order while still paying out of pocket $25-$26 as we are a non profit.

Next time, instead of respectfully explaining the mistake, I’ll just request a full refund and leave without offering a second chance for correction.

Fortunately, each child got at least one taco. Unfortunately, this experience has ensured I will not be returning to this location again.

Atmosphere: 5

Food: 1

Service: 1

Scarlet

I love this Taco Bell, not a single complaint.

Atmosphere: 5

Food: 5

Service: 5

Mxd Chx

This Taco Bell is fairly newly renovated and looks very nice and clean inside. The food was hot and the service was as it should be. We used the kiosk to order.

Atmosphere: 5

Food: 5

Service: 5

Oshonna Wallace

Fast and courteous service

Atmosphere: 5

Food: 5

Service: 5

Tino Saldivar

I liked to use the taco bell reward system they have going but every time I go to this location in the evening the cashiers either forget to give me my receipt even if they ask if I want it. Or when I pressure them into giving me my receipt they tear it off above the barcode. Leaving me unable to make use of the point system. I bet they are scanning it themselves lol. Shady.

Food: 4

Service: 1

Blake

They completely ignore any customers at the counter trying to pick up food or order.

Atmosphere: 1

Service: 1

Scharlanea Bell

It's Taco Bell.

Atmosphere: 4

Food: 4

Service: 4

a a

Have been here for 10 minutes..there are not enough workers to meet the window and kiosk orders...management ..owners need to get off their butts and get to work here...get of the kiosks.and hire front people...sheesh...who the heck owns this place????

Atmosphere: 1

Service: 1

ZTBaker325 Gaming

This was honestly the worst experience that I have seen at a Taco Bell. They do not allow for food stamps but are still putting in the government website that they do. Then they force you to order through the kiosk. Which has a cash option at the end. I stood there for over 10 minutes waiting for someone to come over to take my payment. They never did and so I just left after such a long time.

Atmosphere: 1

Food: 1

Service: 1

Jane Mo

How is this a medium?! Shame they are greedy with the inflation. You get less for more money.

Atmosphere: 4

Food: 2

Service: 4

Jack Bear

Clean and parking was good 👍 spots about a 26.

Atmosphere: 4

Food: 4

Service: 4

Hong Truong

Is anyone else experiencing this bizarre phenomenon of Taco Bell employees bating you?? They go out of their way to get my eye contact or attention and repeatedly divert their gaze. It’s so bizarre I usually just ignore them. It's 4 out of the 4 locations I’ve gone to.

I’m only writing this review because the older lady should know better. I literally drive the next city over for safe dining. I told her I appreciated her service; then I realized a drastic decline.

Today was the first time she did the gaze-diversion. It’s so obvious, and it is so bizarre—like a demon possession. And now my eye is bothering me. Sounds bizarre I know but these fast food places have lost their minds! I don't trust the food and my heart goes out to everyone who have no other option but to have this as their hot food…

I'd stay away. The energy is so OFF. Its crazy. Good luck everyone.

Needless to say three strikes you should’ve been out but at four yeah I’m so over you Taco Bell. The food is not good enough to accept this kind of bizarre abuse…

To the older lady… maam grow up!!

Atmosphere: 2

Food: 2

Service: 1

C M

Parking: About 50 spots

Kid-friendliness: Very easy to feel kids here

Wheelchair accessibility: Easy

Atmosphere: 4

Food: 5

Service: 4

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