I give it a 2 because of my current customer service experience. When I first started buying their product a year ago it was the best customer service. Now I have had the most unpleasant experience with their current customer service rep, Christelle. I placed my special order without strawberries on Thursday June 25 and she said we can't deliver until Wednesday, July 1. Sadly to say, but I did not receive my order on July 1. I called in this morning, July 2, and left a message for the owner to call me. Guess who returns my call? Yes, Christelle! She tells me that orders are only delivered on Fridays. Mind you, this is the same lady I've communicated with from the beginning of my order. I really sad that I had this experience because their product is really good.
A N.
I NEVER RECEIVED MY JUICE ORDER. I called and the customer service informed me i should submit my order online. I did so and ordered a few smoothies to be delivered to my home 8 minutes away. I didnt receive an order after 2 days and called the number. No one picked up and i left a message. A day later, i called again and someone picked up. The individual informed that it takes up to 5 days to deliver the juices - this was odd to me as i could have juices delivered from main squeeze in a matter of 40 minutes from across town. the individual also told me online orders take longer and phone orders are quicker which was counter to the advice my first contact phone call instructed me to do. I told the person on the phone that made no sense as it should be the same either way I only live 8 minutes away. the phone rep told me she would work on the order and have it delivered within 2 days. the juice NEVER made it to my house and I had to call my credit card company to dispute the charge. it has been over 2 weeks and my dispute is settled in my favor bc The fruit true never responded to my card companies dispute. The company never delivered any juice, never called me to update me on a status of delivery. this place is a scam.
Hyun Bang, DDS
Very delicious! Our office staff had energy and positivity the day we ordered the smoothies for a mini event. Tossing out the processed breakroom food and subscribing for weekly deliveries for the team!
Brianna Toscano
Discovered this brand at the St. Helena Farmers Market. Delicious and eco-friendly!
Knitty K.
The product is really good and I've purchased every time they decide to show up. I did not get credit for dropping off jars. Not a happy customer.
Hyun B.
I leave this review on this review site as I wish this amazing business the FRUIT TREE does not become the target of yelp's bullying and extortion for profit. The FRUIT TREE deserves all the compliments it can get !!! Honest product, fresh, local, nourishing, and delicious!! I had my daily honey coffee leftover, because I did not crave it once I had this green smoothie. Co-workers who had it the same day were energetic and seemed more productive, happier, and less conflict driven throughout the day. Physical health affects all other aspects of our being. It seems the founders stand for a great cause of spreading the good news of health awareness. They bring tangible solutions to the table on how to keep healthy
Arielle M.
Omg I love their smoothies!!! I'm not a big fan of spinach and kale but when the vendor gave me a sample it was soooo good I had to buy a big jar and there is no sugar added!!! If you're looking for something organic, filling and yummy I definitely suggest trying them out you won't be disappointed!!!
Edwin M.
One of the best smoothies I have ever taste!! Thr flavor, the texture, i feel great after drinking this smoothie, I totally recomend this juice, I was having high blood pressure, high cholesterol, and iI was borderline with diabetes. But after just over a month doing lite exercise and drinking this smoothie everything is back to normal!
Rico J.
Awesome juices will always come back for more. Great amounts of fibers and the juice taste really good.
Michelle K.
Best green smoothie! Service: Fast, east, convenient. The owners are so friendly and helpful. Conversing with them, you can tell they are very knowledgeable and have a passion for what they do!
Tastes good! Feels good! So nutritious! Every time i drink this, i feel so healthy!!!
Justin I.
One of the Best juices I have ever had! Stopping by here every chance I get. 100% Organic and 32 ounce bottles make for the perfect meal replacement.
Stephanie S.
We love the stand in Martinez. The mint smoothie is perfect and refreshing I get one every time we come to the farmers market. And we put the jars to good use.
Samantha W.
Love their green juices! I stop by the Martinez farmer's market every Sunday to get one or sometimes two!
Elizabeth B.
Very tasty and fresh juices! Seems a little pricey but they have a great taste and are so fresh!
I give it a 2 because of my current customer service experience. When I first started buying their product a year ago it was the best customer service. Now I have had the most unpleasant experience with their current customer service rep, Christelle. I placed my special order without strawberries on Thursday June 25 and she said we can't deliver until Wednesday, July 1. Sadly to say, but I did not receive my order on July 1. I called in this morning, July 2, and left a message for the owner to call me. Guess who returns my call? Yes, Christelle! She tells me that orders are only delivered on Fridays. Mind you, this is the same lady I've communicated with from the beginning of my order. I really sad that I had this experience because their product is really good.
I NEVER RECEIVED MY JUICE ORDER. I called and the customer service informed me i should submit my order online. I did so and ordered a few smoothies to be delivered to my home 8 minutes away. I didnt receive an order after 2 days and called the number. No one picked up and i left a message. A day later, i called again and someone picked up. The individual informed that it takes up to 5 days to deliver the juices - this was odd to me as i could have juices delivered from main squeeze in a matter of 40 minutes from across town. the individual also told me online orders take longer and phone orders are quicker which was counter to the advice my first contact phone call instructed me to do. I told the person on the phone that made no sense as it should be the same either way I only live 8 minutes away. the phone rep told me she would work on the order and have it delivered within 2 days. the juice NEVER made it to my house and I had to call my credit card company to dispute the charge. it has been over 2 weeks and my dispute is settled in my favor bc The fruit true never responded to my card companies dispute. The company never delivered any juice, never called me to update me on a status of delivery. this place is a scam.
Very delicious! Our office staff had energy and positivity the day we ordered the smoothies for a mini event. Tossing out the processed breakroom food and subscribing for weekly deliveries for the team!
Discovered this brand at the St. Helena Farmers Market. Delicious and eco-friendly!
The product is really good and I've purchased every time they decide to show up. I did not get credit for dropping off jars. Not a happy customer.
I leave this review on this review site as I wish this amazing business the FRUIT TREE does not become the target of yelp's bullying and extortion for profit. The FRUIT TREE deserves all the compliments it can get !!! Honest product, fresh, local, nourishing, and delicious!! I had my daily honey coffee leftover, because I did not crave it once I had this green smoothie. Co-workers who had it the same day were energetic and seemed more productive, happier, and less conflict driven throughout the day. Physical health affects all other aspects of our being. It seems the founders stand for a great cause of spreading the good news of health awareness. They bring tangible solutions to the table on how to keep healthy
Omg I love their smoothies!!! I'm not a big fan of spinach and kale but when the vendor gave me a sample it was soooo good I had to buy a big jar and there is no sugar added!!! If you're looking for something organic, filling and yummy I definitely suggest trying them out you won't be disappointed!!!
One of the best smoothies I have ever taste!! Thr flavor, the texture, i feel great after drinking this smoothie, I totally recomend this juice, I was having high blood pressure, high cholesterol, and iI was borderline with diabetes. But after just over a month doing lite exercise and drinking this smoothie everything is back to normal!
Awesome juices will always come back for more. Great amounts of fibers and the juice taste really good.
Best green smoothie! Service: Fast, east, convenient. The owners are so friendly and helpful. Conversing with them, you can tell they are very knowledgeable and have a passion for what they do!
Restaurantji Recommends
Tastes good! Feels good! So nutritious! Every time i drink this, i feel so healthy!!!
One of the Best juices I have ever had! Stopping by here every chance I get. 100% Organic and 32 ounce bottles make for the perfect meal replacement.
We love the stand in Martinez. The mint smoothie is perfect and refreshing I get one every time we come to the farmers market. And we put the jars to good use.
Love their green juices! I stop by the Martinez farmer's market every Sunday to get one or sometimes two!
Very tasty and fresh juices! Seems a little pricey but they have a great taste and are so fresh!