Chipotle Mexican Grill
26661 Aliso Creek Rd, Aliso Viejo
(949) 362-7539
Recent Reviews
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I think the manager is the African-American gentleman with the polo. I’ve came to this place several times and it’s the same story every time delaying taking the orders of the of the customers. Taking his sweet time, making the orders given off a very, very unfriendly vibe no smiling no even looking at the customers.
I stood in line waiting for him to finish two orders he has no urgency. He’s not calling anybody else to help him. He’s making all the orders himself while people are waiting in line after Abe came to my turn he began filling up every single container on the line completely ignoring me, not even saying hi not even acknowledging my presence. He kept on filling up all these tubs with guacamole, letters and all kinds of other stuff when it’s all full in reality or it could still take on a few other orders, he’s extremely rude and he thinks that by doing passive aggressive stuff that people won’t notice or that he doesn’t want people to come in past a certain time mind you I came in at 8:30. He doesn’t want people to come into a store at night. Why is he even working and I don’t understand.
Atmosphere: 1
Food: 1
Service: 1
There were some very hard bits that I kept biting into in my burrito today. I was a little apprehensive about what it could be; I was able to spit one out and it looks as though there were uncooked/raw brown rice that I was biting into.
Very off-putting.
Food: 1
Extremely rude staff. Unbelievable. Good restaurant marred by horrible service. Going to other Chipotle's from now on.
Atmosphere: 2
Food: 3
Service: 1
I ordered a 3 steak taco through the app for pick up, 1 was full the other 2 tacos had 1 strip of steak and almost nothing inside. The meat was way too salty. Will not go back.
Atmosphere: 2
Food: 2
Service: 1
Fast and friendly service, but the music is too loud.
Atmosphere: 3
Food: 4
Service: 4
Easy and affordable.
Atmosphere: 2
Food: 5
Service: 3
Good place with some healthy (for fast food) options, although I don’t like that weird direct light pointing at the table. Very controversial thing
Portions are always very small and food is always cold.
Casual, friendly atmosphere. Their prices are still pretty reasonable and the food is delicious!!😋
I ordered the protein bowl, and overall, the food was okay. The flavors were good, but my rice and chicken were not as warm as I expected. However, the service was excellent—fast, efficient, and friendly. The restaurant was also clean and well-maintained, which I appreciated. If the food had been served a little warmer, it would have made the experience even better. Still, a solid place for a quick and fresh meal
Restaurantji Recommends
Awful place, rude personal, unprofessional
I’ve been waiting for a staff to come behind the counter for 10 minutes just for them to give me instead half steak half brisket the gave me quarter of each.
The teenagers who work here spend more time chatting with each other than actually serving people. Food quality is mediocre and portions are low, as others have said. Drive a mile further for another location.
I had a really disappointing experience at Chipotle today. The lettuce in my bowl was clearly not washed properly - I found mud in it, which was extremely off-putting. To make matters worse, in the same portion, there was a sharp wooden stick, about 2 inches long. I couldn't believe something so dangerous made it into my meal. This kind of carelessness is unacceptable, and it has definitely made me reconsider coming back.
Chipotle needs to seriously improve its quality control.
they gave me 3/6 of my ingredients on my takeout bowl. i paid 15 dollars for this pathetic shit.
Had to wait for 30 min
Atmosphere: 1
Food: 1
Service: 1
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