Panda Express

The food is pretty good for a fast food type of Chinese restaurant. They give you large portions.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Kung Pao Chicken, Orange Chicken and Steamed White Rice Bowl, Cream Cheese Rangoons 3

Panda in Aliso used to provide a good service and not cheat on portions. This is now the second time that I have paid for something, and not received it.

First time I ordered Pepper Steak, and received nothing but veggies, no pepper steak whatsoever.

Today I ordered Beijing Beef, to receive a plate with 0 Beijing Beef at all.

Understood that mistakes happen, but quite frankly it is not difficult to read what is printed on top of the box and scoop out of the tray labeled Beijing Beef. Not rocket science here. When I pay for something, I expect to get it.

Will not be getting food from this company again.

Atmosphere: 1

Food: 2

Service: 1

Hi, I was at this location at about 2;20pm on 4th of July and placed a mobile order just after parking.

After going in and realizing they hadn't yet received my order because I inadvertently sent order to a different store location that I normally use, they said they could save me a trip by calling other store and canceling that order. Luckily someone finally answered and they were able to get it canceled.

I'm writing this review to applaud the manager and team members for going above and beyond the call of duty. Thanks again!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Kung Pao Chicken, Build Your Own Plate - 2 Half Sides

Cafeteria style service as expected. Several bins looked like dri÷d out: however when I asked they immediately refreshed! Also gave me 2 fortune cookies!

Atmosphere: 4

Food: 3

Service: 4

Ordered a large entre and got a small. Pay attention to orders please!!!!

Food: 3

Service: 3

10+ years customer.
I enjoyed American Chinese foods, especially Orange Chicken and Fried Rice.
All staff in this branch store are very friendly.
For me, this is the most important issue.

Atmosphere: 5

Food: 4

Service: 5

Orange chicken was super dry and hard. Overcooked severely.

Atmosphere: 5

Food: 1

Service: 5

Food slapped. 10 out of 10

Atmosphere: 5

Food: 5

Service: 5

Always love Panda, but it feels like certain things are very overpriced, especially a fountain soda, or drinks in general

Food: 5

Margaret was very sweet and gave great portions. Asian chef at this location 🔥🔥🔥

Atmosphere: 5

Food: 5

Service: 5

I came here to have my lunch and I asked for a bowl one entree and one side .King paw chicken with
Mix of rice and chow mein.
I asked her if she can put my food in togo box
She was very rude. She put my food in a bowl and when I asked her that I wanted it on a plate she mixed the rice with chow mein. I don’t know what I’m eating.

Atmosphere: 4

Food: 4

Service: 1

Recommended dishes: Kung Pao Chicken, Plate, Chow Mein

I have been a customer for 5 years but not anymore, lately their customer service has been bad and I will not be returning to this place.I ordered a bowl, but when I saw that the portion of the entrée was smaller than usual ( I ordered Black pepper sirloin that is + $1.50 ) , I asked for a larger plate. The employee looked displeased and told me she would give me a small side of entree instead. I told her I preferred the plate, but she made another displeased expression , I repeated that I wanted a plate.

When she finally transferred my food, it looked as if she had just thrown it onto the plate, leaving the edges stained and messy. I pointed this out and told her that this was not a good way to treat customers, that she shouldn't have that attitude. Instead of addressing my concern, she walked over to her coworker and started speaking negatively about me., I paid more than $ 13 dls .

Atmosphere: 1

Food: 2

Service: 1

They up charged me to a big plate by adding two half orders of Chow Mein. So I went back a second time to test it out and yet again they charged me for a “big plate” when I only ordered 2 items and a side. This time on the receipt, they put down I purchased fried rice and chow mein, which I didn’t. DONT GO HERE. THEY ARE SCAMMING EVERYONE

Atmosphere: 3

Food: 3

Service: 1

Tasty, and good value for money.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: The Original Orange Chicken, Plate, Beijing Beef, Chow Mein

Few things which I found wrong and weird.
1. If you're going to correct an employee, don't do it in front of customers. It's embarrassing and humiliating to the employee.
2. Don't keep opening and closing a customer's plate if there's nothing you're adding to it. It comes off a weird when you're laughing and smiling at it while you're doing it.
3. Don't stick the scooper back into the customer's food as they're about to pay. Isn't that a health code violation?

I assume the black shirt means some sort of leadership position. This is towards the short female who was correcting the employee in front of everyone.

Atmosphere: 1

Food: 4

Service: 1