Starbucks

26901 Aliso Creek Rd, Aliso Viejo
(949) 362-3727

Recent Reviews

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Kseniia Volkova

I visited your Starbucks today and unfortunately had a very disappointing experience. The cashier was unable to understand my order — I asked for a drink without syrup and to use a sugar substitute instead. However, my drink was made with syrup, the matcha powder was poorly mixed, and all the foam on top was covered with bitter powder, making it impossible to drink. I asked for a remake, but the second drink was also poorly prepared — there was no proper foam and the taste was completely off. I wasted my time and money, and never received the drink I ordered.

Atmosphere: 1

Food: 1

Service: 1

Izabella Martinez

Besides the worst attitudes on the planet this store has had forever, I think their ability to craft Starbucks drinks needs everyone to be retrained because my order is different and wrong everytime somehow? The new Pumpkin chai latte didn’t taste like pumpkin… or chai… it was just straight up milk….and I order a pumpkin chai latte every year!! The one the other day was amazing , sadly not at this location. i don’t know what it is but even the youngest person has an attitude! I’m sorry her day is going horrible , probably management.

Atmosphere: 1

Food: 1

Service: 1

Ana Piña

There customer service at this starbucks is horrible. The girl taking my order was rude and has no idea what she doing. she always gets my drinks wrong and acts

Service: 1

pcteacher05

Very good drive-thru. Fast and friendly service. I'll definitely be back!!👍

Atmosphere: 5

Food: 5

Service: 5

K Kist

Its a ralph

Atmosphere: 1

Food: 1

Service: 2

Senem Alkac

We ordered 6 or 7 different coffees but we were disappointed that they were the same. You won't be our choice again next time

Atmosphere: 1

Food: 1

Service: 1

Slk Slvr

We wanted to different coffees but all coffees same, we did not like it. This so sad

Atmosphere: 1

Service: 1

Rachel Kim

Very rude experience. The cashier only spoke in a curt, tone and gave a rude attitude. She did not give any direction to help clean up my drink that was leaking. The drink was also very icy, the slush became almost white.

Atmosphere: 1

Food: 1

Service: 1

Sirene Chehayeb

Isabel is so rude

Atmosphere: 1

Food: 1

Service: 1

Yasmin Abedzadeh

The barista didn't spend enough time on my drink and she gave me attitude when handing my drink. When I took a sip of my drink, it tasted awful and not like usual. I asked her to stir it and
she gave me attitude again and it still didn't taste well. We asked for a refund and she got her manager that was very nice and gave us one. You should control your employee.

Atmosphere: 1

Food: 1

Service: 1

khalid halimah

Worse place ever ?

S

Drinks take a very long time to make here. Usually only 1-2 workers and I find myself waiting a long time for the

Atmosphere: 2

Food: 4

Service: 3

Jasmine

Drinks take a very long time to make here. Usually only 1-2 workers and I find myself waiting a long time for the

Atmosphere: 2

Food: 4

Service: 3

Kylie Curtis

the server was very rude. she rolled her eyes at us when we asked for a water and said that if we’re in that big of a rush, to go to another starbucks. she was overall a bad barista and this isn’t the first time this has happened to me or my friends.

Vegetarian options: not vegetarian at most

Atmosphere: 2

Food: 4

Zury Rodriguez

Everything was very good, my order was delivered on time, very good service.

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