It doesn’t matter what time of day you come to the store they have you pull forward so they get a good time on their orders
Atmosphere: 1
Food: 1
Service: 1
m b
I’m paying so a person helps me not to teach a machine how to take orders
Janet Moller
I had such a good experience at the drive thru today, the young man at the window was so incredibly nice I wish I had asked his name. The food however was not even mediocre. The tomatoes on my burger were rotten but my husband liked his western bacon cheeseburger so it wasn't all bad.
Food: 1
Service: 5
Terry Tomlinson
Good, fast food. Nothing special but good service.
Atmosphere: 3
Food: 4
Service: 4
Diane Robie
All those I encountered were fantastic, my food was hot and delicious!
Atmosphere: 5
Food: 5
Service: 5
rob n
Just good and simple.
Atmosphere: 4
Food: 4
Service: 4
Le Roy Tollard
Love both the Poway Carl's Jr excellent food great service.
Atmosphere: 5
Food: 5
Service: 5
American Flight
I drive into alpine for work a couple times a week and this location has been hit or miss at best when it comes to what kind of experience they provide. Today (10/08/25) I ordered a single western and “new” Cali XL. It’s basically a coin toss in whether or not you’re going to get a decent burger or a flat, wet, and honestly—gross burger. The Cali XL was a soggy biscuit of trash. In addition to the questionable slop they feed you, the drive thru wasn’t even busy yet took a solid 10-15 minutes to get through. I recently took a road trip and stopped at a few Carls Jr’s and was shocked of how not shitty the food was. This location actually just is awful and I still love the brand…elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Omar Alejandro Cano Ramos
Bread hard
Patrick Sutherland
Horrible. They didn’t have the soda I wanted so they “comped” it off but then when I asked for the drinks they said “you didn’t want the drinks” and gave me nothing. Absolutely ludicrous pricing for absolutely god awful service. Normally this location is very accommodating, but whomever is scheduled tonight, 10.22.25 hates life and their job. I hope other people do not have to experience this person as they are unkind and unwilling to compromise when their corporate/management doesn’t give them the tools to succeed. If this person is working, I’m going to just drive away/leave the restaurant. Absolutely horrible. Horrible. Horrible experience. Update: Rawley is the employee who did this. I had to come back for items they forgot on my order. They literally had other sodas that I said would be a good replacement for Dr. pepper and told me I can’t have them because “I wanted the food, but not the sodas.” This is the absolute. Most. Ludicrous. Response to asking for a replacement for what wasn’t available. That apathy I was given when I came back for the items I ACTUALLY paid for was unacceptable. If you come here and Rawley is working, don’t expect kindness or understanding. They do. Not. Care. Update #2: upon returning home, my fiancé explained that the ONE time their order at this location was wrong, was also Rawley. Apparently the amount of chicken stars, the soda size and type were all wrong. That incident, no compensation was offered or provided and Rawley refused to provide their managers name.
I grew up in alpine and have been visiting this location with NO ISSUES. This is the first time I have ever wanted to write a review in 30 years. That is how awful Rawley treated us. I don’t know if it is ineptitude or just apathy for the Alpine community, but Rawley is personally, single handed bringing down this Carl’s Jr.
Worste experience this morning. I want to talk to a human in the drive thru.
Service: 1
Jesus Cordova
The hamburgers are good and juicy ,and I like their lettuce wrap option. Their sides like the zucchini and jalapeno poppers make a great combo.
Atmosphere: 5
Food: 5
Service: 5
Elias Truthwell
Carl’s Jr. is hit or miss for me. The food is usually decent and the burgers are flavorful, but the quality can be inconsistent depending on the location or time of day. Service is generally fine, though sometimes a bit slow, and the restaurant isn’t always the cleanest. Not terrible by any means, but not my first choice either. Solid middle-of-the-road experience.
Atmosphere: 3
Food: 3
Service: 4
Jonathan McCurry
Tried to read the breakfast menu. It flashed on the board for less than 5 seconds. Then it changed to an ad for a longer period of time. I became frustrated so I left. I hope all Carl's Jr. aren't like that. It appears the company is more interested in an add than providing the customer with support in ordering. To top it off, when the employee was aware of the situation, she wasn't even concerned or apologized.
Atmosphere: 1
Food: 1
Service: 1
Jeff Stoy
Open until 2am, right off the freeway, and with a pretty quick drive through, this I a great fast food option for the area.
Too bad there aren't anymore $6 Burgers for $3.99...or $6....or $8.
It doesn’t matter what time of day you come to the store they have you pull forward so they get a good time on their orders
Atmosphere: 1
Food: 1
Service: 1
I’m paying so a person helps me not to teach a machine how to take orders
I had such a good experience at the drive thru today, the young man at the window was so incredibly nice I wish I had asked his name. The food however was not even mediocre. The tomatoes on my burger were rotten but my husband liked his western bacon cheeseburger so it wasn't all bad.
Food: 1
Service: 5
Good, fast food. Nothing special but good service.
Atmosphere: 3
Food: 4
Service: 4
All those I encountered were fantastic, my food was hot and delicious!
Atmosphere: 5
Food: 5
Service: 5
Just good and simple.
Atmosphere: 4
Food: 4
Service: 4
Love both the Poway Carl's Jr excellent food great service.
Atmosphere: 5
Food: 5
Service: 5
I drive into alpine for work a couple times a week and this location has been hit or miss at best when it comes to what kind of experience they provide. Today (10/08/25) I ordered a single western and “new” Cali XL. It’s basically a coin toss in whether or not you’re going to get a decent burger or a flat, wet, and honestly—gross burger. The Cali XL was a soggy biscuit of trash. In addition to the questionable slop they feed you, the drive thru wasn’t even busy yet took a solid 10-15 minutes to get through. I recently took a road trip and stopped at a few Carls Jr’s and was shocked of how not shitty the food was. This location actually just is awful and I still love the brand…elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Bread hard
Horrible. They didn’t have the soda I wanted so they “comped” it off but then when I asked for the drinks they said “you didn’t want the drinks” and gave me nothing. Absolutely ludicrous pricing for absolutely god awful service. Normally this location is very accommodating, but whomever is scheduled tonight, 10.22.25 hates life and their job. I hope other people do not have to experience this person as they are unkind and unwilling to compromise when their corporate/management doesn’t give them the tools to succeed.
If this person is working, I’m going to just drive away/leave the restaurant. Absolutely horrible. Horrible. Horrible experience.
Update: Rawley is the employee who did this. I had to come back for items they forgot on my order. They literally had other sodas that I said would be a good replacement for Dr. pepper and told me I can’t have them because “I wanted the food, but not the sodas.”
This is the absolute. Most. Ludicrous. Response to asking for a replacement for what wasn’t available.
That apathy I was given when I came back for the items I ACTUALLY paid for was unacceptable.
If you come here and Rawley is working, don’t expect kindness or understanding. They do. Not. Care.
Update #2: upon returning home, my fiancé explained that the ONE time their order at this location was wrong, was also Rawley. Apparently the amount of chicken stars, the soda size and type were all wrong. That incident, no compensation was offered or provided and Rawley refused to provide their managers name.
I grew up in alpine and have been visiting this location with NO ISSUES. This is the first time I have ever wanted to write a review in 30 years. That is how awful Rawley treated us. I don’t know if it is ineptitude or just apathy for the Alpine community, but Rawley is personally, single handed bringing down this Carl’s Jr.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Worste experience this morning. I want to talk to a human in the drive thru.
Service: 1
The hamburgers are good and juicy ,and I like their lettuce wrap option. Their sides like the zucchini and jalapeno poppers make a great combo.
Atmosphere: 5
Food: 5
Service: 5
Carl’s Jr. is hit or miss for me. The food is usually decent and the burgers are flavorful, but the quality can be inconsistent depending on the location or time of day. Service is generally fine, though sometimes a bit slow, and the restaurant isn’t always the cleanest. Not terrible by any means, but not my first choice either. Solid middle-of-the-road experience.
Atmosphere: 3
Food: 3
Service: 4
Tried to read the breakfast menu. It flashed on the board for less than 5 seconds. Then it changed to an ad for a longer period of time. I became frustrated so I left. I hope all Carl's Jr. aren't like that. It appears the company is more interested in an add than providing the customer with support in ordering. To top it off, when the employee was aware of the situation, she wasn't even concerned or apologized.
Atmosphere: 1
Food: 1
Service: 1
Open until 2am, right off the freeway, and with a pretty quick drive through, this I a great fast food option for the area.
Too bad there aren't anymore $6 Burgers for $3.99...or $6....or $8.
It IS more expensive than similar fast food.
Atmosphere: 4
Food: 4
Service: 4
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