I strongly advise against giving your business to this place. I had a terrible experience. While I understand you close at 10 and may want to leave early, that’s no excuse for poor customer service. My brother and I were met with cold stares, no greeting, and bad attitudes. If the staff doesn’t want to work there, they should find another job. Do better.
Atmosphere: 1
Food: 1
Service: 1
Lucero Pena
Friendly service!
Atmosphere: 4
Food: 5
Service: 4
Trent Wilson
I thought this location closed at ten but apparently it’s eight thirty, cause when we walked in it was like we didn’t exist, it must have been because we were to quiet she didn’t hear us over her air pods, then after walking into the back and comming back out after getting a door dash order finally hits us with a “what can I get you”. Said they were out of hot fudge but I could clearly see it sitting on the counter out of the warmer. I don’t know what’s colder, the ice cream or the girls blank stare as I said have a great day.
Atmosphere: 1
Food: 3
Service: 1
Stevie H
Tried clicking something else on the maps....stop!!!
Atmosphere: 1
Food: 1
Service: 1
Julietta Golovey
Came in at 9:50 to get 1 item, they said they couldn't. Or close at 9:50 if that's when your closed ?
Melissa Harris
I ate at togos and was going to get ice cream how ever the menu was very hard to read and there was not a lot of selections. When it came to my ice cream I didn't get it, do to employee with hair in the face and they were touch the hair and face, then food with put washing there hands and no gloves. To top it all off started to popping a coworkers achme in front of everyone to see. NEVER GO HERE NOT SANITARY!!!!!! if I could give 0 stars I would.
Chelsey Titus
I am boycotting. You guys gotta change your hours of you don't want to serve customers before 10pm. I work at a restaurant and if someone comes in at 9:55 I welcome the customer with open arms. The one who scooped my ice cream was sweet. (It took me 45 seconds to get what I wanted) and the other was so rude. This is the second time. The other time they told me I couldn't have an flavors on the left side because they had them covered. (Even though it wasn't closing time)I'll be heading to bel air and just get a carton for the same price from now on.
Bernie Garza
The young lady who helped me was so polite and sweet. She made my experience very pleasant.
Раксана Сыромятникова
very slow. the order was made 30 minutes ago, we thought it would be ready by the time we get there, so we arrived and waited another 30 minutes
very slow walkers do not pay attention to customers. waited a long time for the order
John Leach
Friendly staff. Clean dining room and restrooms. Cold A/C.
Svetlana Velichko
Fresh ice cream, very sweet staff, quick service, clean.
Salik Ali
Been going to this place since I was a child for ice cream cakes for my birthdays. Ice cake to me has always been better than standard cakes. The oreo cookies and cream ice cream and vanilla cake is always tasty.
Kate Pavlenko
I ordered a round, 6” ice cream cake for my daughters 2nd birthday and the cake decorator (sorry, I forget her name!) did such a great job. She wrote down my customized order and followed it to a T! I’m very happy with how it tasted as well. My daughter absolutely LOVED her Toy Story cake!(P.S I brought in my own action figures that I purchased from Amazon.)
The place has bad staff, bad service
Service: 1
I strongly advise against giving your business to this place. I had a terrible experience. While I understand you close at 10 and may want to leave early, that’s no excuse for poor customer service. My brother and I were met with cold stares, no greeting, and bad attitudes. If the staff doesn’t want to work there, they should find another job. Do better.
Atmosphere: 1
Food: 1
Service: 1
Friendly service!
Atmosphere: 4
Food: 5
Service: 4
I thought this location closed at ten but apparently it’s eight thirty, cause when we walked in it was like we didn’t exist, it must have been because we were to quiet she didn’t hear us over her air pods, then after walking into the back and comming back out after getting a door dash order finally hits us with a “what can I get you”. Said they were out of hot fudge but I could clearly see it sitting on the counter out of the warmer. I don’t know what’s colder, the ice cream or the girls blank stare as I said have a great day.
Atmosphere: 1
Food: 3
Service: 1
Tried clicking something else on the maps....stop!!!
Atmosphere: 1
Food: 1
Service: 1
Came in at 9:50 to get 1 item, they said they couldn't. Or close at 9:50 if that's when your closed ?
I ate at togos and was going to get ice cream how ever the menu was very hard to read and there was not a lot of selections. When it came to my ice cream I didn't get it, do to employee with hair in the face and they were touch the hair and face, then food with put washing there hands and no gloves. To top it all off started to popping a coworkers achme in front of everyone to see. NEVER GO HERE NOT SANITARY!!!!!! if I could give 0 stars I would.
I am boycotting. You guys gotta change your hours of you don't want to serve customers before 10pm. I work at a restaurant and if someone comes in at 9:55 I welcome the customer with open arms. The one who scooped my ice cream was sweet. (It took me 45 seconds to get what I wanted) and the other was so rude. This is the second time. The other time they told me I couldn't have an flavors on the left side because they had them covered. (Even though it wasn't closing time)I'll be heading to bel air and just get a carton for the same price from now on.
The young lady who helped me was so polite and sweet. She made my experience very pleasant.
very slow. the order was made 30 minutes ago, we thought it would be ready by the time we get there, so we arrived and waited another 30 minutes
Restaurantji Recommends
very slow walkers do not pay attention to customers. waited a long time for the order
Friendly staff. Clean dining room and restrooms. Cold A/C.
Fresh ice cream, very sweet staff, quick service, clean.
Been going to this place since I was a child for ice cream cakes for my birthdays. Ice cake to me has always been better than standard cakes. The oreo cookies and cream ice cream and vanilla cake is always tasty.
I ordered a round, 6” ice cream cake for my daughters 2nd birthday and the cake decorator (sorry, I forget her name!) did such a great job. She wrote down my customized order and followed it to a T! I’m very happy with how it tasted as well. My daughter absolutely LOVED her Toy Story cake!(P.S I brought in my own action figures that I purchased from Amazon.)
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