Baskin-Robbins

4538 Lone Tree Wy, Antioch
(925) 754-9693

Recent Reviews

Angel S.

There is not a recent review of this place posted here so let me update you all... 0/10. Customer service was terrible. Walked in, no one greeted us. 5 people behind the counter, our turn to order, worker stared at us without saying a word and expected us to know that he's ready. Not one "how may I help you, what can I get for you?". Real awkward dude and staff, all 5 staff members didn't say a word to eachother or customers. Started ordering , they would point at cone sizes and cup sizes instead of using their words. Fix your staff, they're incompetent and have 0 skills.

Shannon K.

BS! Pulled up to Baskin Robbins 30 mins before closing at 9:30pm and they are closed early!

Shannon M.

BS! Pulled up to Baskin Robbins 30 mins before closing at 9:30pm and they are closed early!

Austin Stitzel

They did a really good job on both of the cakes I ordered for Christmas! And they were both delicious!

DET COR

It was a cold ice cream cone I can't believe they didn't heat it up for me just kidding it was freezing

Ericka Hill

Lemon Custard! That. Is. All.

lilib b

Every time I come here the customer service is great even when they are busy.

Angel Q.

Love the customer service here. Since I have been coming here for many years I just wanted to give the 2 guys who have been here the longest a shout out for always being amazing at their job. You would think I would know their name by now.

Corinne Thompson

I needed to order a special cake for my granddaughter's birthday. The young employee was very helpful and knowledgeable. He helped me send an image to the store's email so they can print it to put on the cake.

Emily B.

Brandy saved the day when she removed the pink roses off a cake to customize it for a little boys birthday. Without her, his birthday would not have been a special! Thank you Brandy!

Laura Young

I ordered a cake for sons 14th birthday online some how it didnt get to them. The manager not only refunded my cake, made it in a hour, but also have us 2 prepacked pints!! I love the customer service.

Joanne J.

Terrible customer service. They don't allow you to do custom cakes or order custom cakes online like cold stone. They also never answer their phone.

Alexzandria H.

Had to try this Sugar free option and see if it was worth the hype. It really was ! It has a nice heavy coconut flavor but super perfect light sweetness to it. The little frozen Pineapple chunks in it made the texture even more great ! 10/10 really good I liked it a lot.

vanessa gomez

This store is great , it's very nice and clean. The guys behind the counter are very helpful. They always have a smile.Don't stop by during the summer around the time DVHS ends if you can avoid it, the area is very busy and it's full of sweaty teens looking for some refreshments. ?They only allow 6 people at the time due to COVID-19 restrictions and everyone needs a mask ? to enter.

Corinne Evans

I needed to order a special cake for my granddaughter's birthday. The young employee was very helpful and knowledgeable. He helped me send an image to the store's email so they can print it to put on the cake.

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