Food is sometimes too greasy. They are always short staff. They should apply a cell phone policy. I hate when people are having a phone conversation on video chat and we are all hearing it.
Atmosphere: 3
Food: 3
Service: 3
haley ennen
The service was good
Atmosphere: 5
Food: 5
Service: 5
Heather Eschliman
Eloise was great.
Atmosphere: 5
Food: 5
Service: 5
Miguel Bonequi
Eloisa was a really nice server and gave us everything we asked for on time. 10/10
Atmosphere: 5
Food: 5
Service: 5
Tereza Solo
Eloisa was very nice and friendly. Very attentive to our needs
Atmosphere: 5
Food: 5
Service: 5
Donna Mae
The waitress was very nice but the cook has a bad attitude and can't cook. We will never go back to this place.
Atmosphere: 1
Food: 1
Service: 1
Faith Jumal
Eloisa was the only server, but she was polite and served with a smile!
Atmosphere: 4
Food: 5
Service: 5
Ebony Watson
Eloisa was very attentive. Wonderful dining experience!
Atmosphere: 5
Food: 5
Service: 5
Teazo Tae
Eloisa was my serverShe was very intentive, and made sure we had everything we needed
Atmosphere: 4
Food: 4
Service: 5
Izzy _
ELOISA IS THE BESTT!! she made sure we were more than taken care of, love you queen
The wait for everything was very short due to it being handled by Suahili. She quickly got us seated and was very patient in taking our order. The wait for the food was also short and it was delicious, as usual. Without even needing to call her over, Suahili gave me a refill of my drink. Overall great experience due to convenience and customer service.
Atmosphere: 4
Food: 4
Service: 5
Christa Luong
Eloisa is such an amazing waitress. She is so attentive and sweet. The food is always great. Thanks for the hospitality
Atmosphere: 5
Food: 5
Service: 5
Clarissa and Joshua Mendoza
Had lunch here today and was very surprised by the service and quality of food we recieved. Will come back
Atmosphere: 5
Food: 5
Service: 5
J.A. C
Overall great experience. The food was good and the customer service was friendly . Liz was very helpful. Great deals and will definitely be coming back.
Atmosphere: 3
Food: 4
Service: 5
Sager
I want to start by saying the staff were friendly, helpful and working hard! That being said, The process of making a simple phone order is ridiculous and will push customers to other restaurants. Spent 10 minutes on the phone with an AI operator and it eventually got my order exactly as I requested and then it said it was transferring the order to an operator and then some call center guy in India took the call and said the AI didn't give him any order at all and I had to start over from scratch and he understood English even less well than the AI did. I took the Indian guy longer than the AI to type in my order and then he said it wasn't working for some reason and he had to transfer me to the store. The server at the store was awesome and took the order quickly and said it would be ready at 10:30. I showed up at 10:35 and the order was ready, but the beverage wasn't. The bathrooms were locked and there was nobody around to give me the code. I eventually got my smoothie, but my food was cold by then and the portion of fries was a small handful at best. The grill onions were not grilled so much as merely warmed up. The staff was hustling and working hard and friendly, but there's definitely some room for improvement here.
Food is sometimes too greasy. They are always short staff. They should apply a cell phone policy. I hate when people are having a phone conversation on video chat and we are all hearing it.
Atmosphere: 3
Food: 3
Service: 3
The service was good
Atmosphere: 5
Food: 5
Service: 5
Eloise was great.
Atmosphere: 5
Food: 5
Service: 5
Eloisa was a really nice server and gave us everything we asked for on time. 10/10
Atmosphere: 5
Food: 5
Service: 5
Eloisa was very nice and friendly. Very attentive to our needs
Atmosphere: 5
Food: 5
Service: 5
The waitress was very nice but the cook has a bad attitude and can't cook. We will never go back to this place.
Atmosphere: 1
Food: 1
Service: 1
Eloisa was the only server, but she was polite and served with a smile!
Atmosphere: 4
Food: 5
Service: 5
Eloisa was very attentive. Wonderful dining experience!
Atmosphere: 5
Food: 5
Service: 5
Eloisa was my serverShe was very intentive, and made sure we had everything we needed
Atmosphere: 4
Food: 4
Service: 5
ELOISA IS THE BESTT!! she made sure we were more than taken care of, love you queen
Restaurantji Recommends
The wait for everything was very short due to it being handled by Suahili. She quickly got us seated and was very patient in taking our order. The wait for the food was also short and it was delicious, as usual. Without even needing to call her over, Suahili gave me a refill of my drink. Overall great experience due to convenience and customer service.
Atmosphere: 4
Food: 4
Service: 5
Eloisa is such an amazing waitress. She is so attentive and sweet. The food is always great. Thanks for the hospitality
Atmosphere: 5
Food: 5
Service: 5
Had lunch here today and was very surprised by the service and quality of food we recieved. Will come back
Atmosphere: 5
Food: 5
Service: 5
Overall great experience. The food was good and the customer service was friendly . Liz was very helpful. Great deals and will definitely be coming back.
Atmosphere: 3
Food: 4
Service: 5
I want to start by saying the staff were friendly, helpful and working hard! That being said, The process of making a simple phone order is ridiculous and will push customers to other restaurants. Spent 10 minutes on the phone with an AI operator and it eventually got my order exactly as I requested and then it said it was transferring the order to an operator and then some call center guy in India took the call and said the AI didn't give him any order at all and I had to start over from scratch and he understood English even less well than the AI did. I took the Indian guy longer than the AI to type in my order and then he said it wasn't working for some reason and he had to transfer me to the store. The server at the store was awesome and took the order quickly and said it would be ready at 10:30. I showed up at 10:35 and the order was ready, but the beverage wasn't. The bathrooms were locked and there was nobody around to give me the code. I eventually got my smoothie, but my food was cold by then and the portion of fries was a small handful at best. The grill onions were not grilled so much as merely warmed up. The staff was hustling and working hard and friendly, but there's definitely some room for improvement here.
Atmosphere: 2
Food: 3
Service: 5
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