Starbucks

I've always have had a positive experience hear. Always quick and friendly service.

Atmosphere: 5

Food: 3

Service: 5

Poor customer service experience at the drive through window!

Service: 1

Manager Stephanie displayed extremely poor customer service skills by not advising the drive thru customers that their system went down. She whined that she couldn't afford the few moments of an employees time to appraise the waiting customers of the situation, to give the option to back out This caused an excessively long wait, over 20 minutes. Then she had the audacity to say she didn't care about customers and the reviews they leave. WOW.

Service: 1

I am a regular customer at this location, and yet they still get my drink order wrong even after explaining how I wanted it. The manager himself has taken my order on several occasions yet still seems to get my order wrong, and I've been overcharged. It's a disappointed but also a lot of wasted money and time. The service is very unpredictable.

Atmosphere: 1

Food: 2

Service: 1

Pricey but always a special treat.

Atmosphere: 4

Food: 4

Service: 4

All the baristas at the Bluerock location are very friendly. They are consistent with the way they make all the specialty coffees.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Vanilla Bean Crème Frappuccino Blended Crème, Cheese Danish, Decaf Pike Place Roast, Starbucks Via Instant Pike Place Roast, Crispy Grilled Cheese on Sourdough

went through the drive thru and didn't order any food but service was fine

Atmosphere: 4

Service: 4

Bad service and rude people did not take my order well

Atmosphere: 1

Food: 1

Service: 1

With this tipping culture, I rarely go to starbucks anymore, theyre starting off their tips with $1 tea is $3 dollars and you want me to give you 1$ tip? Why not start with 10 cents and end with 30 cents? And if someone wants to give more they can press OTHER AMOUNT. Plus this latte that I ordered taste awful, burnt beans mixed with milk.

Service: 3

Jasmine is the best barista ever!!

Atmosphere: 5

Food: 5

Service: 5

I am totally blown away with the staff at the Lonetree starbucks! They have the best team workers, togetherness and amazing customer service! The 2 store manager ladies helped me with my on line sign up on my ph! I'm a senior and now Tech savvy. I call corporate off to assist me and after 2hrs on the ph the young lady didn't fix anything!! I was so upset and drove to my store and YES my sweet lady showed me step by step and I was up and running in 10 min only because again I'm a senior with no technology skills?? so kudos to the Baristas at the Lonetree Starbucks!!! They need a reward!!!!

Parking: Fast drive through service??

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Kale & Mushroom Egg Bites

Terrible service today ! This used to be my favorite starbucks . Got my order wrong this morning no sorry , No nothing just made me wait hella long , then brought out my hot drink and it was COLD! Wont be going to this location again all the old stag seem to be gone and the staff that was there seemed confused as hell ! SMH if i could say a 0 I would !!

Food: 1

Service: 1

Definitely I will stop shopping on this coffe shop... 2 second very bad experience with the food and the customer services.. the guy making the drinks... been rude and he didn't make my drink right for 2 times... I just walk in and ask for refund of my money. They throw drink at sink on bad attitude...

Atmosphere: 3

Food: 1

Service: 3

The chai tea latte with matcha foam was great

I came through the drive threw to order a drink and it was wrong I asked for no whip and they put it all the the bottom of the drink I came back and he said I was stupid and High out of my mind after I was be so polite I didn’t even get mad and he continued to talk to his co workers tellin me I was dumb then he remade it and told
Me
To leave after I tipped 5$ for him remaking it I’m so upset I don’t even know what to d

Recommended dishes: Vanilla Bean Crème Frappuccino Blended Crème