Starbucks

All the baristas at the Bluerock location are very friendly. They are consistent with the way they make all the specialty coffees.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Vanilla Bean Crème Frappuccino Blended Crème, Cheese Danish, Decaf Pike Place Roast, Starbucks Via Instant Pike Place Roast, Crispy Grilled Cheese on Sourdough

went through the drive thru and didn't order any food but service was fine

Atmosphere: 4

Service: 4

Bad service and rude people did not take my order well

Atmosphere: 1

Food: 1

Service: 1

With this tipping culture, I rarely go to starbucks anymore, theyre starting off their tips with $1 tea is $3 dollars and you want me to give you 1$ tip? Why not start with 10 cents and end with 30 cents? And if someone wants to give more they can press OTHER AMOUNT. Plus this latte that I ordered taste awful, burnt beans mixed with milk.

Service: 3

Jasmine is the best barista ever!!

Atmosphere: 5

Food: 5

Service: 5

I am totally blown away with the staff at the Lonetree starbucks! They have the best team workers, togetherness and amazing customer service! The 2 store manager ladies helped me with my on line sign up on my ph! I'm a senior and now Tech savvy. I call corporate off to assist me and after 2hrs on the ph the young lady didn't fix anything!! I was so upset and drove to my store and YES my sweet lady showed me step by step and I was up and running in 10 min only because again I'm a senior with no technology skills?? so kudos to the Baristas at the Lonetree Starbucks!!! They need a reward!!!!

Parking: Fast drive through service??

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Kale & Mushroom Egg Bites

Terrible service today ! This used to be my favorite starbucks . Got my order wrong this morning no sorry , No nothing just made me wait hella long , then brought out my hot drink and it was COLD! Wont be going to this location again all the old stag seem to be gone and the staff that was there seemed confused as hell ! SMH if i could say a 0 I would !!

Food: 1

Service: 1

Definitely I will stop shopping on this coffe shop... 2 second very bad experience with the food and the customer services.. the guy making the drinks... been rude and he didn't make my drink right for 2 times... I just walk in and ask for refund of my money. They throw drink at sink on bad attitude...

Atmosphere: 3

Food: 1

Service: 3

The chai tea latte with matcha foam was great

I came through the drive threw to order a drink and it was wrong I asked for no whip and they put it all the the bottom of the drink I came back and he said I was stupid and High out of my mind after I was be so polite I didn’t even get mad and he continued to talk to his co workers tellin me I was dumb then he remade it and told
Me
To leave after I tipped 5$ for him remaking it I’m so upset I don’t even know what to d

Recommended dishes: Vanilla Bean Crème Frappuccino Blended Crème

The worst service at the drive tru, we arrived and wanted to order and we waited for them to serve us and they never answered us and we waited believing that they were busy and I went to the counter where we pay and they told me that it was closed and we looked from the window at a worker who was With the headband he was laughing at us, the worst offense a worker can make to a customer. What a disappointment

Atmosphere: 1

Food: 1

Service: 1

It was a great place at first but....when I was homeless and sleeping near there some humans were mean and I was staying near Starbucks so I could get shelter (sort of) and to charge my phone and hopefully get some help from some kind humans, I do love their pumpkin spice Frappucino and Latte, And their pistachio latte too and their caramel frappucino, I miss hanging out by Starbucks on Blue rock! I know that area very well too, i also love their pumpkin muffin and Grilled cheese sandwiches too

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Sausage Cheddar & Egg Sandwich, Turkey Bacon Cheddar & Egg White Sandwich

We sit down for breakfast sandwich clean fast but busy

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg White Bite

This occurred today 5/28/2024 between 9:30am and 9:40am. I went to the drive through ordered my drink and pulled up to the window where you pay and receive your drink. When I arrived at the window the employee standing at the window did not say anything and when I looked at him he looked away avoiding eye contact. I sat there with my debit card waiting to pay but this employee never said anything to me. I continued to wait and around 5 minutes later this employee says “Can you park in front of the store and we will bring your drink out to you” He never asked me to pay. I pulled to the front of the store and waited but no one came out to the car. I went into the store and asked about my drink. An employee with red hair said, “We never received payment and asked to go to the cashier and they’ll help me” This ver bad customer service on the part of the employee working the driver through and the supervisor. Whoever owns this franchise location please look at the video footage and reprimand your employees.

Service: 1

Awesome