Starbucks
3421 Deer Valley Rd, Antioch
(925) 813-8588
Recent Reviews
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They refused to give a veteran a free coffee on Veterans Day as they advertised.Felt totally embarressed. They finally gave me one . Made me feel like I was begging for a handout.
I went to the drive through on Sunday at 10am, the lady who was taking the orders couldn’t hear us trough the speaker when I would say something she wouldn’t respond. She was extremely rude! I drove down to the window after trying to get her attention multiple times and she said we couldn’t order at the window we either had to get back into the long line or order inside. You can tell she did that whole transaction on purpose.
Atmosphere: 1
Food: 1
Service: 1
I work out of this location periodically. I like it. Good team that works here.
Atmosphere: 5
Food: 5
Service: 5
Awesome customer service and tasty drinks !
Atmosphere: 5
Food: 5
Service: 5
Wonderful service!
I love Starbucks, visit mostly all location often. It’s actually my boost and reward for keeping up as a mother. All beverages are excellent and my favorite is the Carmel brûlée and espresso. It’s changes from time to time and I’m truly blessed to have sb in my proximity. Truly blessed and Thankyou Starbucks. For the excellent choice’s, tidy atmosphere, and hard working team altogether. I’m truly grateful and honored to be a Starbucks member forever.
Atmosphere: 5
Food: 5
Service: 5
Second person in front of me in the drive-through ordered nine drinks. Therefore, I waited 30 minutes and drive-through for my single order. The vehicle in front of me between the customer ordering nine drinks and myself received their drink free. I heard the gentleman said thank you for your patience. This is on me. I did not get that same service. Furthermore, after tasting my drink, I had to go back into the store and ask them to remake it. They did not make it correctly. This store very rarely gets my order correct. And I understand that sometimes it’s hard to read the label when they get wet. It’s just frustrating that I have to suffer the consequences. I feel I was also waiting in that line I should’ve had my drink for free as well.
Atmosphere: 4
Food: 1
Service: 1
Great team of work they all communicate in order to satisfy your
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Caramel Frappuccino Blended Beverage, Coffee Frappuccino Blended Beverage, Caff
First time here at this drive thru. I missed the order window ?. When I got to the pickup window, she graciously let me order with her.
Atmosphere: 5
Food: 5
Service: 5
Right on
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Love it
Atmosphere: 5
Food: 5
Service: 5
I did a mobile Starbucks and I was waiting for 15 minutes or more when I finally asked if my order was coming out and it turns out wrong location. You know I’m sure as a customer service person you’re taught if you see someone has been waiting for while you should acknowledge them and ask. So I got to the other Starbucks and my bagel was cold and stale.
Atmosphere: 1
Food: 1
Service: 1
Evertime I order the Carmel Ribbon Crunch, I ask for it to be double blended with extra crunch. It never happens! How hard is it to get it right? ?
Atmosphere: 5
Food: 1
Service: 5
Nice and friendly
Atmosphere: 5
Food: 5
Service: 5
I placed a order at 9:30 they lost the ticket I go back in at 10am to the rudest workers. Christina asked me to repeat my order multiple times very rudely. I asked her to print the recriot after repeating my order. After saying I would report to corporate I began being treated semi better. Jennifer also was awful. ??????
Service: 1
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