Subway
3329 Deer Valley Rd, Antioch
(925) 522-8505
Recent Reviews
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So delicious sandwich she made for us. Excellent and fast customer service. Will come back for sure.
Atmosphere: 5
Food: 5
Service: 5
Cold Cut Combo Spinich Tomato / Bell Pepper / Olive / Oil and Vinger. Oh yeah $10
Food: 5
Service: 5
Very bad customer service the lady taking our order was giving an attitude and didnt make our sandwiches right I asked for pepperjack and instead she added another type of cheese sandwich was very nasty the worst I've ever gotten. Made me not want to visit any subway anymore.
Atmosphere: 1
Food: 1
Service: 1
I've eaten at several Subways over the years.
We chose Subway because you can usually count on them being consistent. Most have been very good but this one is unquestionably the worst. They took half of our order and then 3 people walked in and they took their order and made their sandwiches before they took the rest of our order. Ours were both 6-inch sandwiches but with different bread. The first one was about 5 inches long. If their employees can't cut a 12-inch piece of bread approx. in half, they should give them something to help them. Congrats to whoever ended up with the 7-inch sandwich. The 2nd half of our order was a Hot Shot Italian, which I've had often. This one was ridiculous. The H.S. Italian comes with a generous amount of meat... anywhere else. There were 2 very thin pieces of meat that stacked on top of each other were no more than ⅛ inch. To top it off, the entire sandwich (bread, meat and vegetables) was about 1 inch thick. I don't know if someone sat on the bread or stepped on it, but I would believe either from this place.
I arrived at the store and they treated me very badly, the person serving told me to wait when it is already 9:20 am in the morning and the application shows that it should be open at 9:00 am and the worst thing is that he looks at me ugly when buying, I will never buy from this store again, terrible service, they have no patience with customers
Atmosphere: 1
Service: 1
Out of all the Subways I've visited, this by far was best tasting, had fresher ingredients or I lucked out right after delivery day
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Hotshot Italiano
I normally eat here a d the food is ok. My daughter really wanted a sandwich I got there at 8:47 and was turned away. The man said he stops serving at 8:45. I said online it says there open until 9:00 he said no. I'm leaving very hungry with an unhappy kid.
Atmosphere: 1
Food: 3
Service: 1
Dude made 3 separate online orders (multiple sandwiches) before even acknowledging me standing in front of him.Long story: I walk in to order. There’s a couple guys in front of me that he’s wrapping up their order. As he’s done, another guy walks in. Sandwich maker tells me I have to wait cuz he’s an online order from earlier. Makes 3 sandwiches. Then tells me he has another online order, I’m like uhhh okay fine. Dude tells me he has one last one and l that’s when I had itI get it, he’s solo and I’m sure he’s been told by management (hopefully not the case) to prioritize online orders. But this is flat out ridiculous. Although I had waited for long time, I left and went to the subway on lone tree and deer valley. Super fast and way better!
Atmosphere: 2
Food: 3
Service: 1
Went at 930am this morning and they were still closed even though they were supposed to open at 9.
Atmosphere: 1
Food: 1
Service: 1
Horrible costumer service to many times, I don’t like some workers especially a
Service: 1
Restaurantji Recommends
These owners/workers not friendly, don't say HI, no personality fir customers.....this place with its workers will have you leaving miserable like they are, if you don't like your business then why did you buy ????.....AND THEY DO NOT HONOR ANY PROMOTION DISCOUNTS FROM MAILERS OR COMMERCIALS, DRIVE DOWN AND GO TO ANOTHER SUBWAY !!!!I believe all the negative reviews they are all similar. Don't know who Maria is but if you throw a sandwich to me and don't say Thank You then you are straight Antioch ghetto garbage......
Atmosphere: 1
Service: 1
Don't go to this subway, No Coupons Accepted.
I had a great experience every time with the lady Maria, and i also had experience costumers been rude to the employees we tent to complaining about customer service and we forget that they provide a services they are not ours servant's thank you Maria. .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich BMT
I came in to pick up an online order, when I walked to the counter the employee at the counter ignored me and walked to the back. I wasn’t greeted or anything I greeted her and told her I was there to pick up my order. She got my order and threw it on the counter and walked away. I didn’t get a thank you or have a good day so I said thank you to her and I didn’t get a response.This was my first and last time visiting this location.
Ordered online went to pick up. She refused to make my sandwich because she was the only employee working. Mind you there was only one other costumer in the store. I told her I already paid. She said I don't care call my manager to figure it out the number is on the counter. So I did to get my money back. The manager used all kinds of excuses and then told me she would call me back still no way of getting my money. When she called me back, she said she was going to have another store void my transaction, and then proceeded to say that the business is hard and they're not making money. I proceeded to tell her that no wonder you're not making money you're not excepting online orders and then hung up. I wouldn't even give her one out of five star rating.
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