Last Monday 8/25 between 1:45-2:10pm myself, a coworker, and an individual that we serve (whom is on the Autism Spectrum) came to Peet’s to enjoy some treats. Our friend enjoys people watching, particularly at cafés, and the vibe started off great! He got a chocolate chip cookie. It wasn’t too busy, so he easily found himself a personal table where he had kicked back, placed his feet on the chair across from himself, and made himself comfortable. My coworker and I sat at the table next to him.
Michael, (an employee at Peet’s) had just started his shift. After ringing up a customer, Michael deliberately walked over, placed his hands on the chair, and physically pulled the chair out from under our friend’s feet. He didn’t even wait for an answer, or give him an opportunity to move his feet himself.
What is the problem with a calm individual, relaxing at a coffee shop, with his feet politely kicked up on a chair, enjoying a cookie? Imagine the sensory nightmare it is (especially for a human on the spectrum) to have someone come up to you, and rip a chair out from under your legs for no good reason. He was not disturbing anyone, he is well groomed, and was just enjoying his time at a coffee shop like anyone else. We have gone to dozens of coffee shops of the years, (all visits going the same way, cozy, kicked back, and vibing). We’ve have always been met with kindness, and felt welcomed.
The disrespect was not cool, and as regular coffee shop browsers, we will NOT be returning to this Peet’s location.
Kimberly Borba
The staff is awesome, especially Jenny she's from the Monterey store and filled in at Aptos, she's an absolute gem. Coffee is always great, staff is friendly and the snacks are on point especially the bacon frittata, yummy!
Atmosphere: 5
Food: 5
Service: 5
Bobby Bishop
Rich ,dark ,full blend crafted coffee. If you are a coffee aficionado, this is your place to be! Your choice of whatever your coffee needs are, your desires will be fulfilled. Peet's is here to please. Great friendly service . Cozy ,warm, comfortable atmosphere... ✨️
Vasudha Duggirala
Pleasant place for an oat milk latte.
Paul Eggenberger
Open space seating, great coffee and mocha, baked food, excellent service and servers
William Bramscher
Good coffee and convenient location by Safeway.
They give a free cup of hot water upon request!
Kid-friendliness: Bring your kids but watch their caffeine intake!
Wheelchair accessibility: Yes!
Atmosphere: 3
Food: 3
Service: 4
Ken Pomper
A pleasant place for a good coffee and small sandwich
Atmosphere: 4
Food: 5
Service: 5
Bill Perrault
Really beats Starbucks.
Atmosphere: 4
Food: 5
Service: 5
Brad Baker
Ordered coffee beans from the app, and it was ready when I got there. ?
Last Monday 8/25 between 1:45-2:10pm myself, a coworker, and an individual that we serve (whom is on the Autism Spectrum) came to Peet’s to enjoy some treats. Our friend enjoys people watching, particularly at cafés, and the vibe started off great! He got a chocolate chip cookie. It wasn’t too busy, so he easily found himself a personal table where he had kicked back, placed his feet on the chair across from himself, and made himself comfortable. My coworker and I sat at the table next to him.
Michael, (an employee at Peet’s) had just started his shift. After ringing up a customer, Michael deliberately walked over, placed his hands on the chair, and physically pulled the chair out from under our friend’s feet. He didn’t even wait for an answer, or give him an opportunity to move his feet himself.
What is the problem with a calm individual, relaxing at a coffee shop, with his feet politely kicked up on a chair, enjoying a cookie? Imagine the sensory nightmare it is (especially for a human on the spectrum) to have someone come up to you, and rip a chair out from under your legs for no good reason. He was not disturbing anyone, he is well groomed, and was just enjoying his time at a coffee shop like anyone else. We have gone to dozens of coffee shops of the years, (all visits going the same way, cozy, kicked back, and vibing). We’ve have always been met with kindness, and felt welcomed.
The disrespect was not cool, and as regular coffee shop browsers, we will NOT be returning to this Peet’s location.
The staff is awesome, especially Jenny she's from the Monterey store and filled in at Aptos, she's an absolute gem. Coffee is always great, staff is friendly and the snacks are on point especially the bacon frittata, yummy!
Atmosphere: 5
Food: 5
Service: 5
Rich ,dark ,full blend crafted coffee. If you are a coffee aficionado, this is your place to be! Your choice of whatever your coffee needs are, your desires will be fulfilled. Peet's is here to please.
Great friendly service . Cozy ,warm, comfortable atmosphere... ✨️
Pleasant place for an oat milk latte.
Open space seating, great coffee and mocha, baked food, excellent service and servers
Good coffee and convenient location by Safeway.
They give a free cup of hot water upon request!
Kid-friendliness: Bring your kids but watch their caffeine intake!
Wheelchair accessibility: Yes!
Atmosphere: 3
Food: 3
Service: 4
A pleasant place for a good coffee and small sandwich
Atmosphere: 4
Food: 5
Service: 5
Really beats Starbucks.
Atmosphere: 4
Food: 5
Service: 5
Ordered coffee beans from the app, and it was ready when I got there. ?
Service: 5
Outstanding great customer service! Sweet smiles
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The sweetest people always help me and my drinks are always great and come out so fast!
Atmosphere: 5
Food: 5
Service: 5
The sweetest people always help me and my drinks are always great and come out so fast!
Nice environment and friendly staff. Brioche egg thing hit the
Atmosphere: 5
Food: 5
Service: 5
No holiday spirit. No decorations or even holiday cups .
Atmosphere: 1
It's a Peet's coffee ?
Atmosphere: 5
Food: 5
Service: 5
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