We didn’t get our pizza sauce and our pizza was extremely burnt. Save your money order from somewhere else
Food: 1
Jack Chron
Staff sucks
Atmosphere: 1
Food: 1
Service: 1
Shane W.
They reached out directly after a less than stellar experience and made notice! Much appreciated and they still have fabulous pizza
Toni G.
Perhaps it's hard to get enough or your best employees to work on a holiday. Sullen staff. Not a smile on anyone's face. Said I'd like a glass of water, was referred to the side wall and a decanter. Thanked her, walked over. No cups. Walked back, asked for a cup. "We don't have any, would you like to buy a bottle of water? Nope. Cups were located and re-stocked. Water decanter empty. Tables all dirty. Trash overflowing. Long wait. Brought out a to go box and asked if we had 3 pieces of pizza. No, 2, so she took the box back. Returned with the box a bit later with our correct slices. No longer hot. No metal tray offered for divvying it up for eating as usually provided for dine in.
Pelegfn R.
Picked up a pizza to go tonight. Good news is the pizza was ready on time. Bad news is the pizza was sitting on a shelf. It was soggy and cold. The reception from the staff was about the same. Rude ,off-putting and completely disinterested in being friendly or helpful. Had not tried this location yet. Will never again. The pizza and the lack of service do not reflect the positive experience we have had with every other Pizza My Heart location.
Alexis A.
Amazing pizza!!! My only complaint is that the girl who gave me my pick up order was too lazy to put more ranch into a container so she told me they were out. I went on 12/29/2023 at 8:50pm. Please tell this young lady that if she would like a tip maybe she can not be lazy and get some ranch. :)
Rick H.
The pizza is good, especially if you eat at the restaurant, but the delivery takes way too long.
G Y.
Pizza was a bit rubbery, service was good and fast. Both times we went inside they were slow it seemed.
Jason W.
Classic CA pizza, a must stop when in town. Nothing fancy just good pizza! Well worth tying.
Saltwater A.
Always will be one of my favorite pizza places. Try the pesto pizza, delicious. The salads are wonderful as well.
Ordered one of their vegan pizzas. And it was extremely difficult to eat as base was falling off (as shown in the video). Also taste was very average. They also do not have any menu and when asked for a menu response was we don't have bro, I'm just saying it right (I asked for menu as there were few different options and each one with different toppings, so it wasn't easy to grasp all the details when he was saying out so fast)
G-Dawg Moreno
The Big
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Old
Melanie Greyson
They provided pizza/salad/dessert for my rehearsal dinner at a very secluded/off-grid venue. They were timely, professional, and the pizza was absolutely delicious! Wonderful above-and-beyond customer service. Can’t recommend enough!Vegetarian options: They had delicious vegetarian and vegan pizzas!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinna
Ju B.
Came here with my family. We got a couple different pizzas. All of us enjoyed it. One of the best pizzas I have had in a while. Friendly staff. Will be back for sure.
Tom D
Pizza my heart made a big mistake when the expanded and opened the Aptos store. Tried three different times and ALWAYS find the staff lazy and the pizzas are usually a little cold and shy of toppings. Hate to have to drive to 41st ave for a pizza pick up but it's a lot better than getting stuck with a pizza from pizza my heart Aptos. Too bad too. The Aptos store is just five blocks from my house.
We didn’t get our pizza sauce and our pizza was extremely burnt. Save your money order from somewhere else
Food: 1
Staff sucks
Atmosphere: 1
Food: 1
Service: 1
They reached out directly after a less than stellar experience and made notice! Much appreciated and they still have fabulous pizza
Perhaps it's hard to get enough or your best employees to work on a holiday. Sullen staff. Not a smile on anyone's face. Said I'd like a glass of water, was referred to the side wall and a decanter. Thanked her, walked over. No cups. Walked back, asked for a cup. "We don't have any, would you like to buy a bottle of water? Nope. Cups were located and re-stocked. Water decanter empty. Tables all dirty. Trash overflowing. Long wait. Brought out a to go box and asked if we had 3 pieces of pizza. No, 2, so she took the box back. Returned with the box a bit later with our correct slices. No longer hot. No metal tray offered for divvying it up for eating as usually provided for dine in.
Picked up a pizza to go tonight. Good news is the pizza was ready on time. Bad news is the pizza was sitting on a shelf. It was soggy and cold. The reception from the staff was about the same. Rude ,off-putting and completely disinterested in being friendly or helpful. Had not tried this location yet. Will never again. The pizza and the lack of service do not reflect the positive experience we have had with every other Pizza My Heart location.
Amazing pizza!!! My only complaint is that the girl who gave me my pick up order was too lazy to put more ranch into a container so she told me they were out. I went on 12/29/2023 at 8:50pm. Please tell this young lady that if she would like a tip maybe she can not be lazy and get some ranch. :)
The pizza is good, especially if you eat at the restaurant, but the delivery takes way too long.
Pizza was a bit rubbery, service was good and fast. Both times we went inside they were slow it seemed.
Classic CA pizza, a must stop when in town. Nothing fancy just good pizza! Well worth tying.
Always will be one of my favorite pizza places. Try the pesto pizza, delicious. The salads are wonderful as well.
Restaurantji Recommends
Ordered one of their vegan pizzas. And it was extremely difficult to eat as base was falling off (as shown in the video). Also taste was very average. They also do not have any menu and when asked for a menu response was we don't have bro, I'm just saying it right (I asked for menu as there were few different options and each one with different toppings, so it wasn't easy to grasp all the details when he was saying out so fast)
The Big
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Old
They provided pizza/salad/dessert for my rehearsal dinner at a very secluded/off-grid venue. They were timely, professional, and the pizza was absolutely delicious! Wonderful above-and-beyond customer service. Can’t recommend enough!Vegetarian options: They had delicious vegetarian and vegan pizzas!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinna
Came here with my family. We got a couple different pizzas. All of us enjoyed it. One of the best pizzas I have had in a while. Friendly staff. Will be back for sure.
Pizza my heart made a big mistake when the expanded and opened the Aptos store. Tried three different times and ALWAYS find the staff lazy and the pizzas are usually a little cold and shy of toppings. Hate to have to drive to 41st ave for a pizza pick up but it's a lot better than getting stuck with a pizza from pizza my heart Aptos. Too bad too. The Aptos store is just five blocks from my house.
Atmosphere: 3
Food: 1
Service: 1