Usually my favorite place to eat but the sandwich fell apart as soon as I got to my car.
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Chicken Teriyaki
L. Hoffman
Had a Jamba Juice and it was delicious. They don't accept gift cards for Jamba Juice.
Atmosphere: 4
Food: 5
Service: 4
David Delacruz
Everybody is sleeping on the fact that this place has bomb hot wings ?I come a few times per week for lunch and it it's the spot everytime.The wings are way bigger compared to wingstop so you get more for your buck.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buy One Get One Free - 10 PC Classic Wings
Ren H.
Slow service and bad food (undercooked chicken!!!) Stopped at Charley's for the first time, needed something quick, but my food took at least 30min (could've been longer tbh), and a lot of other customers were waiting quite a while as well. Mind you, I only ordered 6pc boneless wings and mozzarella sticks. When I finally got my food, I got back on the road. When I went to take a bite of the wings, I noticed an odd texture then realized I was eating undercooked, practically raw chicken!! Suffice it to say, I will not be eating at Charley's again
Felicia V.
RAW CHICKEN‼‼‼‼ Myram took our order. We waited an hour+ for my daughter's 4 piece boneless wing meal. By the time we had gotten on the road, my daughter said her wings were cold. When I checked, this was what I found. I IMMEDIATELY TOLD HER TO SPIT OUT WHAT SHE WAS CHEWING. Not only did they take a ridiculously long time for our order, but they couldn't even cook it correctly for my daughter. Absolutely disgusting. Do NOT bring your little ones here.
Bob Kelly
Delish Philly Cheesesteak sandwiches. At the bottom of the north side Highway 5 Grapevine. 10 minutes walk to Tesla Supercharger at the outlet mall.
Atmosphere: 3
Food: 4
Service: 4
California Cobra
My biggest complaint about Charley's is that they didn't put nearly enough onions, bell peppers, and mushrooms on my sandwich. It was all just mostly meat. It seemed like there was literally only one bell pepper and one mushroom on each half of my sandwich, and I really didn't even see the onions. Honestly, Subway makes a MUCH better Philly Cheesesteak sandwich! However, the service was really great. The employee answered all our questions about what all came on the sandwiches and what came on the cheese fries. He was even kind enough to watch my drink while my dad and I used the restrooms. We decided to eat in our car where it was quieter because it was a little too loud in the restaurant for me to be able to hear the conversation I was having with my dad.
Atmosphere: 3
Food: 2
Service: 5
Marissa R.
I feel disrespected. Charley you can do better. Felt like I was eating a kids meal. Felt like you have a budget to keep.
fiasco stew
Great food fast service but can get crowded which can suck so be ready for that but can also be empty so it's hit n miss with the
Atmosphere: 3
Food: 5
Service: 5
Marina K.
Did you try your own food? It's garbage! Chicken wings without any chicken, just BBQ sauce all over. Your Philly steak is terrible. Meat is top thin and overcooked and tasteless
Im not one to typically complain much less write a review, however I feel as this experience merits a review ….. I’m a veteran and Charly’s is served on many bases worldwide. I’m currently on a trip to Fresno approximately 2:00 pm 9/29/23 .. passing through the outlets I wanted to stop from the weary trip and eat, oh I have to tell you I was excited when I saw Charly’s and couldn’t wait to get my hands on a chicken California sandwich. As I approached the counter no one was there for a few minutes which was ok as it gave me time to look over the menu but when someone did come out a young man with heavy build came to the counter didn’t say a word and had a very off putting attitude nevertheless i ordered and throughout the transaction my experience grew worse to the point I got upset and took my receipt and sat down until my food came out. I thoroughly enjoyed the food but was not happy with the experience from that employee.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Cheesesteak
Edna G
Not bad for fast food Philly Cheesesteak joint along hwy 5. We passed by here as it was close to the Tesla Supercharger stalls. We wanted something quick to eat before hitting the road. This was next to Jamba Juice, Dunkin' Donuts and Baskin Robins in the same store. Plenty of seats. Lady took our order, not the most smiley friendliest cashier but all business, got our order down. Food came out somewhat fast.Ordered a large Philly Cheesesteak and had them cut in half. It had a lot of meat and cheese. Tasted good to me. Ordered potato wedges with real bacon bits and cheese. That was a bit too much for me but my son and hubby liked it. Ordered a large drink. Decent prices. Would come back to have it again if we were in area.
Man, wife recommended this place and by far better than Wingstop!!!!!!!!buffalo boneless wings were outstanding. Want wings definately go here and the girl behind counter was very nice.
Edna G.
Not bad for fast food Philly Cheesesteak joint along hwy 5. We passed by here as it was close to the Tesla Supercharger stalls. We wanted something quick to eat before hitting the road. This was next to Jamba Juice, Dunkin' Donuts and Baskin Robins in the same store. Plenty of seats. Lady took our order, not the most smiley friendliest cashier but all business, got our order down. Food came out somewhat fast. Ordered a large Philly Cheesesteak and had them cut in half. It had a lot of meat and cheese. Tasted good to me. Ordered potato wedges with real bacon bits and cheese. That was a bit for me but my son and hubby liked it. Ordered a large drink. Decent prices. Would come back to have it again. [67R,2023]
Edgar Herrera
We were the only customers and they still got the order wrong. Restrooms are shared between 4 restaurants and all of them choose not to clean them. Pretty bad spot for a restroom pit stop.
Usually my favorite place to eat but the sandwich fell apart as soon as I got to my car.
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Chicken Teriyaki
Had a Jamba Juice and it was delicious. They don't accept gift cards for Jamba Juice.
Atmosphere: 4
Food: 5
Service: 4
Everybody is sleeping on the fact that this place has bomb hot wings ?I come a few times per week for lunch and it it's the spot everytime.The wings are way bigger compared to wingstop so you get more for your buck.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buy One Get One Free - 10 PC Classic Wings
Slow service and bad food (undercooked chicken!!!) Stopped at Charley's for the first time, needed something quick, but my food took at least 30min (could've been longer tbh), and a lot of other customers were waiting quite a while as well. Mind you, I only ordered 6pc boneless wings and mozzarella sticks. When I finally got my food, I got back on the road. When I went to take a bite of the wings, I noticed an odd texture then realized I was eating undercooked, practically raw chicken!! Suffice it to say, I will not be eating at Charley's again
RAW CHICKEN‼‼‼‼ Myram took our order. We waited an hour+ for my daughter's 4 piece boneless wing meal. By the time we had gotten on the road, my daughter said her wings were cold. When I checked, this was what I found. I IMMEDIATELY TOLD HER TO SPIT OUT WHAT SHE WAS CHEWING. Not only did they take a ridiculously long time for our order, but they couldn't even cook it correctly for my daughter. Absolutely disgusting. Do NOT bring your little ones here.
Delish Philly Cheesesteak sandwiches. At the bottom of the north side Highway 5 Grapevine. 10 minutes walk to Tesla Supercharger at the outlet mall.
Atmosphere: 3
Food: 4
Service: 4
My biggest complaint about Charley's is that they didn't put nearly enough onions, bell peppers, and mushrooms on my sandwich. It was all just mostly meat. It seemed like there was literally only one bell pepper and one mushroom on each half of my sandwich, and I really didn't even see the onions. Honestly, Subway makes a MUCH better Philly Cheesesteak sandwich! However, the service was really great. The employee answered all our questions about what all came on the sandwiches and what came on the cheese fries. He was even kind enough to watch my drink while my dad and I used the restrooms. We decided to eat in our car where it was quieter because it was a little too loud in the restaurant for me to be able to hear the conversation I was having with my dad.
Atmosphere: 3
Food: 2
Service: 5
I feel disrespected. Charley you can do better. Felt like I was eating a kids meal. Felt like you have a budget to keep.
Great food fast service but can get crowded which can suck so be ready for that but can also be empty so it's hit n miss with the
Atmosphere: 3
Food: 5
Service: 5
Did you try your own food? It's garbage! Chicken wings without any chicken, just BBQ sauce all over. Your Philly steak is terrible. Meat is top thin and overcooked and tasteless
Restaurantji Recommends
Im not one to typically complain much less write a review, however I feel as this experience merits a review ….. I’m a veteran and Charly’s is served on many bases worldwide. I’m currently on a trip to Fresno approximately 2:00 pm 9/29/23 .. passing through the outlets I wanted to stop from the weary trip and eat, oh I have to tell you I was excited when I saw Charly’s and couldn’t wait to get my hands on a chicken California sandwich. As I approached the counter no one was there for a few minutes which was ok as it gave me time to look over the menu but when someone did come out a young man with heavy build came to the counter didn’t say a word and had a very off putting attitude nevertheless i ordered and throughout the transaction my experience grew worse to the point I got upset and took my receipt and sat down until my food came out. I thoroughly enjoyed the food but was not happy with the experience from that employee.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Cheesesteak
Not bad for fast food Philly Cheesesteak joint along hwy 5. We passed by here as it was close to the Tesla Supercharger stalls. We wanted something quick to eat before hitting the road. This was next to Jamba Juice, Dunkin' Donuts and Baskin Robins in the same store. Plenty of seats. Lady took our order, not the most smiley friendliest cashier but all business, got our order down. Food came out somewhat fast.Ordered a large Philly Cheesesteak and had them cut in half. It had a lot of meat and cheese. Tasted good to me. Ordered potato wedges with real bacon bits and cheese. That was a bit too much for me but my son and hubby liked it. Ordered a large drink. Decent prices. Would come back to have it again if we were in area.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Philly Cheesesteak, Cheesesteak, Wings
Man, wife recommended this place and by far better than Wingstop!!!!!!!!buffalo boneless wings were outstanding. Want wings definately go here and the girl behind counter was very nice.
Not bad for fast food Philly Cheesesteak joint along hwy 5. We passed by here as it was close to the Tesla Supercharger stalls. We wanted something quick to eat before hitting the road. This was next to Jamba Juice, Dunkin' Donuts and Baskin Robins in the same store. Plenty of seats. Lady took our order, not the most smiley friendliest cashier but all business, got our order down. Food came out somewhat fast. Ordered a large Philly Cheesesteak and had them cut in half. It had a lot of meat and cheese. Tasted good to me. Ordered potato wedges with real bacon bits and cheese. That was a bit for me but my son and hubby liked it. Ordered a large drink. Decent prices. Would come back to have it again. [67R,2023]
We were the only customers and they still got the order wrong. Restrooms are shared between 4 restaurants and all of them choose not to clean them. Pretty bad spot for a restroom pit stop.
Atmosphere: 1
Food: 3
Service: 2