U can be standing at the counter for 10 minutes before someone will help u. They just look at u
Atmosphere: 4
Food: 4
Service: 1
Elizabeth Salen
I recently visited this Starbucks location and had a mixed experience. The staff were absolutely amazing - friendly, attentive, and doing their best to keep up with the demanding pace.
However, the store was severely understaffed, leading to extremely long wait times and a chaotic atmosphere. This shortage also seemed to impact the cleanliness of the store, which was unfortunately the dirtiest Starbucks I've ever had the misfortune of visiting.
I strongly suggest that Starbucks considers hiring more employees to ensure that customers receive the level of service and hygiene they deserve.
Sachin L C
Line for everything, to use restroom, order coffee and wait long time for getting it prepped and getting in hand. Instead stop at Bakersfield or ahead. Waste of 45 minutes seriously. After Starbucks owners reply to my review, I changed from 1 star to 4 star review as you got Excellent team working out there. They’re friendly and respectful to each other whilst working and as per my observation standing in line waiting for the order fulfillment.
Atmosphere: 5
Food: 4
Service: 5
Dena L.
If I ordered a Carmel latte how could someone forget to add the Carmel? It's important to get the order correct especially when a customer is traveling and utilizing drive thru. I was truly disappointed. The latte was watered down hot water. I'm afraid this particular Starbucks missed the mark. The service was quick but not appreciated if the order is not correct . Friendly drive thru staff.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Chocolate Croissant
Leah Huang
Elegant outdoor environment, have a pleasant breakfast on the go!
Atmosphere: 5
Food: 5
Service: 5
Greg G.
Customer service was acceptable, outstanding and a top rated as other locations. This facility was clean organized and they made my drink to the perfection. Thank you, Starbucks.
Atmosphere: 5
Food: 5
Service: 5
Brian Elchlepp
I was just here last Wednesday the 18th and my phone was accidentally left there. I had used the restroom but my husband had used it right after so I am certain it was not left in the restroom. However I may have left it up at the counter where I had received my drinks. When I had called after locating it there and an employee supposedly checked all around and shortly after we called my phone mysteriously shut off. There for I can no longer track it. It was not busy in there and I’m certain now that it was one of the employees. So disappointed. I’m not sure why you would steal a phone now it is no longer in use. Just a device with parts.
shannon lancaster
My frappe was half melted. And they didn't add my java chips, the worst Starbucks I have ever had.
Atmosphere: 4
Food: 1
Service: 3
Crown Leaf Tree Services INC.
The best
Atmosphere: 5
Food: 5
Service: 5
Cristopher Payne
The new remodel sucks. Used to be an enjoyable quiet atmosphere. Now the restrooms are smaller, there’s always a line and now with the sinks being outside the bathroom, all you hear are the air dryers. Can’t have a decent conversation with the party your with. The line for the register makes people have to crowd while in line. This store has lost my business. Not a pleasant experience after the remodel. The employees have more space than the customers.
Disappointed... ? We were unable to order drinks at the counter inside. We were instructed by the staff that, they were only accepting drive thru orders And the drive thru line was "a mile long" not literally but way too long to for me to wait. Maybe they were short of staff and that's why they were limited on counter service but it was a bummer either way. I went to In&Out burgers for my Iced tea, as it turned out that I was a little hungry ? too so it worked out for me and mine in the long run.
Atmosphere: 3
Food: 3
Service: 2
Adrienne Lee
Clean and good service
Atmosphere: 4
Food: 4
Service: 4
aprauhl
Waited 20 minutes for a shaken espresso. Honestly ridiculous. It was not even busy, just a lot people waiting around for a single coffee because none of the baristas move with a sense of urgency.
U can be standing at the counter for 10 minutes before someone will help u. They just look at u
Atmosphere: 4
Food: 4
Service: 1
I recently visited this Starbucks location and had a mixed experience. The staff were absolutely amazing - friendly, attentive, and doing their best to keep up with the demanding pace.
However, the store was severely understaffed, leading to extremely long wait times and a chaotic atmosphere. This shortage also seemed to impact the cleanliness of the store, which was unfortunately the dirtiest Starbucks I've ever had the misfortune of visiting.
I strongly suggest that Starbucks considers hiring more employees to ensure that customers receive the level of service and hygiene they deserve.
Line for everything, to use restroom, order coffee and wait long time for getting it prepped and getting in hand. Instead stop at Bakersfield or ahead. Waste of 45 minutes seriously.
After Starbucks owners reply to my review, I changed from 1 star to 4 star review as you got Excellent team working out there. They’re friendly and respectful to each other whilst working and as per my observation standing in line waiting for the order fulfillment.
Atmosphere: 5
Food: 4
Service: 5
If I ordered a Carmel latte how could someone forget to add the Carmel? It's important to get the order correct especially when a customer is traveling and utilizing drive thru. I was truly disappointed. The latte was watered down hot water. I'm afraid this particular Starbucks missed the mark. The service was quick but not appreciated if the order is not correct . Friendly drive thru staff.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Chocolate Croissant
Elegant outdoor environment, have a pleasant breakfast on the go!
Atmosphere: 5
Food: 5
Service: 5
Customer service was acceptable, outstanding and a top rated as other locations. This facility was clean organized and they made my drink to the perfection. Thank you, Starbucks.
Atmosphere: 5
Food: 5
Service: 5
I was just here last Wednesday the 18th and my phone was accidentally left there. I had used the restroom but my husband had used it right after so I am certain it was not left in the restroom. However I may have left it up at the counter where I had received my drinks. When I had called after locating it there and an employee supposedly checked all around and shortly after we called my phone mysteriously shut off. There for I can no longer track it. It was not busy in there and I’m certain now that it was one of the employees. So disappointed. I’m not sure why you would steal a phone now it is no longer in use. Just a device with parts.
My frappe was half melted. And they didn't add my java chips, the worst Starbucks I have ever had.
Atmosphere: 4
Food: 1
Service: 3
The best
Atmosphere: 5
Food: 5
Service: 5
The new remodel sucks. Used to be an enjoyable quiet atmosphere. Now the restrooms are smaller, there’s always a line and now with the sinks being outside the bathroom, all you hear are the air dryers. Can’t have a decent conversation with the party your with. The line for the register makes people have to crowd while in line. This store has lost my business. Not a pleasant experience after the remodel. The employees have more space than the customers.
Atmosphere: 1
Food: 5
Service: 5
Restaurantji Recommends
Disappointed... ? We were unable to order drinks at the counter inside. We were instructed by the staff that, they were only accepting drive thru orders And the drive thru line was "a mile long" not literally but way too long to for me to wait. Maybe they were short of staff and that's why they were limited on counter service but it was a bummer either way. I went to In&Out burgers for my Iced tea, as it turned out that I was a little hungry ? too so it worked out for me and mine in the long run.
Atmosphere: 3
Food: 3
Service: 2
Clean and good service
Atmosphere: 4
Food: 4
Service: 4
Waited 20 minutes for a shaken espresso. Honestly ridiculous. It was not even busy, just a lot people waiting around for a single coffee because none of the baristas move with a sense of urgency.
Service: 1
Super service
Atmosphere: 5
Food: 5
Service: 5
Clean and good service
Atmosphere: 4
Food: 4
Service: 4
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