4/23/2024 6amI was reading the reviews on my way to the location. The location seems to be a hit or miss with customers. The bad reviews received replies, from the owner, as if the owner doesn’t even visit the store and is remote. I also didn’t get a hint of assurance of improvements.Having written about that observation, I decided I’d try the place anyways. I was going to make sure to visit the restroom, since its condition will validate how the store truly operates.When I arrived I was greeted in the typical Starbucks manner. I noticed three employees were visibly working and two customers had just walked out. I was alone, at this point. I placed my order, and it was promptly made.My visit went well.
Atmosphere: 5
Food: 5
Service: 5
Chris Lopez
Customer service was really bad, there was a girl working there with a really bad attitude. If she don't like working there she should look for something else. Also I order 2 caramel Frappuccino and it was the worst Fraps I had, they were not sweet it tasted like water. They really need to be talk to and let them know how important it is to treat customers with respect.
Atmosphere: 1
Service: 1
Yesenia Martinez
When I walked in there was just a couple of people waiting. So I thought I would be out quick. I order 3 drinks and they gave me my drinks like about 7 minutes apart from each other. I waited for about 20 minutes for my drinks. Never have I waited that long. The lobby trash was over flowing where you couldn't put more trash.
Atmosphere: 2
Food: 2
Service: 1
donald fike
???*OTHER STORES*OTHER*STARBUCKS*THERE'S ONLY ONE WHEELER RIDGE STARBUCKS*AMEN*&*THANK YOU*YOUR DONALD*L&R PEACE*???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Breakfast Sandwich, Mint Majesty
vito chimienti
Well obviously my order was wrong. But want compels me to warn you all is the foul sanitary nature of the establishment, It's disgustingBathrooms full of litter and trash that spills all the way into the seating area and I can clearly see puddles of coffee and creamer where the baristas are working, that takes multiple days of not sweeping or cleaning to get like thatFor the sake of your health, don't order
Atmosphere: 1
Food: 2
Service: 1
Carmen Pena
Very busy easter weekend fast service.friendly staff
Atmosphere: 4
Food: 4
Service: 4
Michele Foley
The ladies restroom is disgustingly dirty which makes wonder about the cleanliness behind the counter. Service was what I would expect. Nect time no restroom usage for me!
Atmosphere: 1
Food: 4
Service: 4
Garrett Jarvis
The employees are completely lost in here. 3 people that ordered after me have gotten their drinks and the manager is completely out of her element. This place needs a visit from a District Manager or Regional Manager asap. No hot sleeves for hot beverages so they are double cupping. This review was left while I waited for my drink. 8:49pm - Sunday the 24th of March. The staff desperately needs training.
Mitchell Rigg
WEEKEND ONLY REVIEW! This is the worse place to go to on the weekend. It is manned by teenagers and early twenties. Five people behind the counter talking and doing NOTHING. Ordered two drinks and two pastries. Three other customers in the store and our drinks came out and our pastries were not even started.Watched three of the five standing at the counter talking to one another and doing nothing. Nobody was in drive through and nobody else was in line. Instead of working on food orders or coffee, they just stood there talking.Coffees came out wrong and tasted horrible, pastries were alright for waiting an additional4 minutes.This store needs to have the same dedicated employees on the weekend they have during the week.I DO NOT RECOMMEND THIS STARBUCKS ON THE WEEKEND.
Atmosphere: 2
Food: 5
Service: 1
Jacqueline Casillas
Great services the batista was very helpful in redeeming all my
This location is so slow. 10-15 min per car at the drive through window.
Atmosphere: 2
Food: 4
Service: 1
Albert V
It took 30 minutes for 4 cars to get through the drive through. I suggest going to another Starbucks.
Atmosphere: 3
Food: 3
Service: 1
Lauren Hughes
Just tried to walk in and order at this location and we were told the cafe' is closed and to use the drive through. We told the lady that we walked here from across the street and that we are in a semi truck. She said they are short staffed and we could go to the one on the other side of the interstate. We saw at least 3 people working behind the counter. It is not always possible to drive to another location when in a commercial vehicle. Frustrated that we could not even order our drinks inside and that the lady was extremely dismissive.
4/23/2024 6amI was reading the reviews on my way to the location. The location seems to be a hit or miss with customers. The bad reviews received replies, from the owner, as if the owner doesn’t even visit the store and is remote. I also didn’t get a hint of assurance of improvements.Having written about that observation, I decided I’d try the place anyways. I was going to make sure to visit the restroom, since its condition will validate how the store truly operates.When I arrived I was greeted in the typical Starbucks manner. I noticed three employees were visibly working and two customers had just walked out. I was alone, at this point. I placed my order, and it was promptly made.My visit went well.
Atmosphere: 5
Food: 5
Service: 5
Customer service was really bad, there was a girl working there with a really bad attitude. If she don't like working there she should look for something else. Also I order 2 caramel Frappuccino and it was the worst Fraps I had, they were not sweet it tasted like water. They really need to be talk to and let them know how important it is to treat customers with respect.
Atmosphere: 1
Service: 1
When I walked in there was just a couple of people waiting. So I thought I would be out quick. I order 3 drinks and they gave me my drinks like about 7 minutes apart from each other. I waited for about 20 minutes for my drinks. Never have I waited that long. The lobby trash was over flowing where you couldn't put more trash.
Atmosphere: 2
Food: 2
Service: 1
???*OTHER STORES*OTHER*STARBUCKS*THERE'S ONLY ONE WHEELER RIDGE STARBUCKS*AMEN*&*THANK YOU*YOUR DONALD*L&R PEACE*???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Breakfast Sandwich, Mint Majesty
Well obviously my order was wrong. But want compels me to warn you all is the foul sanitary nature of the establishment, It's disgustingBathrooms full of litter and trash that spills all the way into the seating area and I can clearly see puddles of coffee and creamer where the baristas are working, that takes multiple days of not sweeping or cleaning to get like thatFor the sake of your health, don't order
Atmosphere: 1
Food: 2
Service: 1
Very busy easter weekend fast service.friendly staff
Atmosphere: 4
Food: 4
Service: 4
The ladies restroom is disgustingly dirty which makes wonder about the cleanliness behind the counter. Service was what I would expect. Nect time no restroom usage for me!
Atmosphere: 1
Food: 4
Service: 4
The employees are completely lost in here. 3 people that ordered after me have gotten their drinks and the manager is completely out of her element. This place needs a visit from a District Manager or Regional Manager asap. No hot sleeves for hot beverages so they are double cupping. This review was left while I waited for my drink. 8:49pm - Sunday the 24th of March. The staff desperately needs training.
WEEKEND ONLY REVIEW! This is the worse place to go to on the weekend. It is manned by teenagers and early twenties. Five people behind the counter talking and doing NOTHING. Ordered two drinks and two pastries. Three other customers in the store and our drinks came out and our pastries were not even started.Watched three of the five standing at the counter talking to one another and doing nothing. Nobody was in drive through and nobody else was in line. Instead of working on food orders or coffee, they just stood there talking.Coffees came out wrong and tasted horrible, pastries were alright for waiting an additional4 minutes.This store needs to have the same dedicated employees on the weekend they have during the week.I DO NOT RECOMMEND THIS STARBUCKS ON THE WEEKEND.
Atmosphere: 2
Food: 5
Service: 1
Great services the batista was very helpful in redeeming all my
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This location is so slow. 10-15 min per car at the drive through window.
Atmosphere: 2
Food: 4
Service: 1
It took 30 minutes for 4 cars to get through the drive through. I suggest going to another Starbucks.
Atmosphere: 3
Food: 3
Service: 1
Just tried to walk in and order at this location and we were told the cafe' is closed and to use the drive through. We told the lady that we walked here from across the street and that we are in a semi truck. She said they are short staffed and we could go to the one on the other side of the interstate. We saw at least 3 people working behind the counter. It is not always possible to drive to another location when in a commercial vehicle. Frustrated that we could not even order our drinks inside and that the lady was extremely dismissive.
They literally give me a full cups of ice for $6.
Atmosphere: 1
Food: 1
Service: 1
They sell
Atmosphere: 5
Food: 5
Service: 5