Donut Factory
3081 W Ramsey St STE A, Banning
(951) 849-7866
Recent Reviews
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The donut I had was delicious. Bit what was more amazing was the service from this awesome lady. I couldn't get the word out of my mouth and pointed. Out of 34 donuts she guessed exactly. Mad respect to the true artists of their craft. These are good people, your neighbors, and a small business. Show some love ❤️
Atmosphere: 5
Food: 5
Service: 5
Usually the best customer service here but the new lady you have working is extra rude. Get someone friendly in here again.
Atmosphere: 3
Food: 5
Service: 1
Went in today for my 1st time. And saw a roach walking on the back counter. Very disappointed
Service: 5
Have to get there early to get what you want. I came mid afternoon and they didn't have what I wanted. Just plain cake donuts.
Atmosphere: 5
Food: 5
Service: 3
the guy who opens is never on time sometimes 5 most of the time after 530 and he doesn't fill your soda all the way up love there ham and cheeses but the service has gotten terrible very disappointed, pleasantly happy to see the changes best doughnut shop in town 🤘🏽👍🏽
Love this place. They have filled donut holes. Need i say more?
Atmosphere: 5
Food: 5
Service: 5
Such good people and delicious doughnuts, and awesome service
Love their fresh treats 🥰
Atmosphere: 5
Food: 5
Service: 5
Five stars across the board. The donuts were exceptional! The coffee was very good. The service and atmosphere are perfect, friendly, clean and quaint, just what I expect from a donut shop.
Atmosphere: 5
Food: 5
Service: 5
The guy was nice. Kinda pricey tho. They didn't have much variety.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Doughnut
Restaurantji Recommends
I have been a loyal customer at this establishment for years, and the Arizona drinks have always cost $1.50, including tax. During my recent visit, I informed the lady at the counter that I was only purchasing the drink and left the correct amount on the counter as I headed towards the exit. To my surprise, she mentioned that the price for the Arizona drink had increased to $1.75, which was a first for me.
I immediately offered to retrieve the additional quarter from my car parked just outside the door. However, her response was unexpectedly rude, and she accused me of attempting to steal. Despite my genuine intention to pay the correct amount, she insisted that I leave the drink inside and showed displeasure when I placed it on the table instead of the counter.
While I understand that everyone has bad days, I couldn't help but feel unfairly treated and stereotyped during this interaction. Such experiences can give the impression of racial bias, which is disheartening. I hope that future encounters at this establishment will be more respectful and understanding towards all customers.
Service: 1
Hands down my favorite donut shop! They have really good croissants, I stop by frequently on my own and with my kids. They have pretty decent seating to stay and eat, which most donut shops around do not.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sprinkle Donuts, Bakery
I have been a loyal customer at this establishment for years, and the Arizona drinks have always cost $1.50, including tax. During my recent visit, I informed the lady at the counter that I was only purchasing the drink and left the correct amount on the counter as I headed towards the exit. To my surprise, she mentioned that the price for the Arizona drink had increased to $1.75, which was a first for me.
I immediately offered to retrieve the additional quarter from my car parked just outside the door. However, her response was unexpectedly rude, and she accused me of attempting to steal. Despite my genuine intention to pay the correct amount, she insisted that I leave the drink inside and showed displeasure when I placed it on the table instead of the counter.
While I understand that everyone has bad days, I couldn't help but feel unfairly treated and stereotyped during this interaction. Such experiences can give the impression of racial bias, which is disheartening. I hope that future encounters at this establishment will be more respectful and understanding towards all customers.
Service: 1
Great donuts!!
Amazing best film that I've ever had and the customer service is amazing.
Atmosphere: 5
Food: 5
Service: 5
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