Frank was the only one working with a line out the door but he was calm cool and collected and made sure to greet everyone coming in while moving with a purpose. We need more hardworking people like Frank! Give this man a raise!!!
Atmosphere: 5
Food: 5
Service: 5
Emilio Antillon
Bad customer service
Cameron Petinak
The service was amazing. One of the employees, Frank, was really nice and made us feel comfortable. The condiments were in-stock so we could get our sandwiches how we wanted. Great trip.
Parking: Parking can become difficult due to it being shared with the nextdoor Stater Bros.
Wheelchair accessibility: Space is a bit tight.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Forest Ham, Cookies
Julia Yost
I had great service and the food was delicious. I would definitely recommend to a friend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Raspberry Cheesecake
Scott Bowman
Refused to put anything but a tiny amount of veggies, the bread is stale and dried out. It's not a location to get a satisfactory sub-sandwich.
Alexis Mendoza
Came here after getting treated horribly by blaze pizza . Best decision I ever made ❤️
Atmosphere: 5
Food: 5
Service: 5
shyanne WILLIAMS
The people were very nice and clean place . Love talking with them and they made everything fresh and on timely matter
Kid-friendliness: Very friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, The Beast
Jennifer Reed
The ladies were very friendly and nice love them....
Kid-friendliness: Very loving person
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, The Beast
Aracely Barboza
Terrible service. Treated us differently but the white folks got all the good service.
James Anderson
When you tell the ladies at this subway that you would like the beast sandwich, they rudely reply “of course you would”yes, management needs to enforce customer service classes
One of the worst experiences I’ve ever had. Walked up, only customer there, I wasn’t acknowledged at all. One of the employees went as if she was going to help me but said “I’m going to break” and made herself a sandwich. The other two employees started making sandwiches for online orders, after about 10 minutes or more of not being acknowledged or told anything I finally said “so you have an employee on break and you two are doing online orders?” Now they had a line. I told them it just doesn’t make sense. They DID NOT CARE. A customer walked out. They moved extremely slow and when they finally helped me they were out of so many things. I ate inside with my son and as we were leaving they had a big line and only one guy helping. I could clearly see the two girls in the back just talking. I know subway is a franchise and I hope the owner reads this and does something about them. I know what it like dealing with the public, I was very patient but that was awful on another level.
Karen Ordaz
Went in today around 3pm and had a horrible experience, a young man helped me with my order and was friendly, when I asked for cookies and asked how long it will take to make some more since they Were out I was answered by another employee name Bella who was near to her “brother” and got very defensive and even told me to go and buy my cookies from stater bros, that they were cheaper there ?♀️ you would think everything would be stock since there were 3 employees. She even went on to saying that if I complained to the manager she would tell me the same! This store has bad management and slow employees due to bad training. Bella said she’s been there for a while now but you can just tell she’s miserable working there. dirty place and is always out of a lot of items. Save your time and go to the subway on Oak Valley Prkway. Staff is nice and service is faster
Peter Puri
Last week after visiting nearby Subway S/w store and not getting Veggie patty sw I came to this store and no surprise this store was out of both tomatoes and veggie patty. Service staff didn't care to tell customer until I reached the counter to order.... What a waste of 1/2 hour. Why don't they post such notice on notice board? Unhappy with Subway stores...... Zero business ethics.
Atmosphere: 1
Food: 3
Service: 1
Pramod Puri
Last week after visiting nearby Subway S/w store and not getting Veggie patty sw I came to this store and no surprise this store was out of both tomatoes and veggie patty. Service staff didn't care to tell customer until I reached the counter to order.... What a waste of 1/2 hour. Why don't they post such notice on notice board? Unhappy with Subway stores...... Zero business ethics.
Steve Hardy
I don't even know why this location is open, out of everything all the time and it will take your whole lunch break to get help. The manager should be fired!!! Horrible place!!!
Frank was the only one working with a line out the door but he was calm cool and collected and made sure to greet everyone coming in while moving with a purpose. We need more hardworking people like Frank! Give this man a raise!!!
Atmosphere: 5
Food: 5
Service: 5
Bad customer service
The service was amazing. One of the employees, Frank, was really nice and made us feel comfortable. The condiments were in-stock so we could get our sandwiches how we wanted. Great trip.
Parking: Parking can become difficult due to it being shared with the nextdoor Stater Bros.
Wheelchair accessibility: Space is a bit tight.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Forest Ham, Cookies
I had great service and the food was delicious. I would definitely recommend to a friend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Raspberry Cheesecake
Refused to put anything but a tiny amount of veggies, the bread is stale and dried out. It's not a location to get a satisfactory sub-sandwich.
Came here after getting treated horribly by blaze pizza . Best decision I ever made ❤️
Atmosphere: 5
Food: 5
Service: 5
The people were very nice and clean place . Love talking with them and they made everything fresh and on timely matter
Kid-friendliness: Very friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, The Beast
The ladies were very friendly and nice love them....
Kid-friendliness: Very loving person
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, The Beast
Terrible service. Treated us differently but the white folks got all the good service.
When you tell the ladies at this subway that you would like the beast sandwich, they rudely reply “of course you would”yes, management needs to enforce customer service classes
Atmosphere: 1
Service: 1
Restaurantji Recommends
One of the worst experiences I’ve ever had. Walked up, only customer there, I wasn’t acknowledged at all. One of the employees went as if she was going to help me but said “I’m going to break” and made herself a sandwich. The other two employees started making sandwiches for online orders, after about 10 minutes or more of not being acknowledged or told anything I finally said “so you have an employee on break and you two are doing online orders?” Now they had a line. I told them it just doesn’t make sense. They DID NOT CARE. A customer walked out. They moved extremely slow and when they finally helped me they were out of so many things. I ate inside with my son and as we were leaving they had a big line and only one guy helping. I could clearly see the two girls in the back just talking. I know subway is a franchise and I hope the owner reads this and does something about them. I know what it like dealing with the public, I was very patient but that was awful on another level.
Went in today around 3pm and had a horrible experience, a young man helped me with my order and was friendly, when I asked for cookies and asked how long it will take to make some more since they Were out I was answered by another employee name Bella who was near to her “brother” and got very defensive and even told me to go and buy my cookies from stater bros, that they were cheaper there ?♀️ you would think everything would be stock since there were 3 employees. She even went on to saying that if I complained to the manager she would tell me the same! This store has bad management and slow employees due to bad training. Bella said she’s been there for a while now but you can just tell she’s miserable working there. dirty place and is always out of a lot of items. Save your time and go to the subway on Oak Valley Prkway. Staff is nice and service is faster
Last week after visiting nearby Subway S/w store and not getting Veggie patty sw I came to this store and no surprise this store was out of both tomatoes and veggie patty. Service staff didn't care to tell customer until I reached the counter to order.... What a waste of 1/2 hour. Why don't they post such notice on notice board? Unhappy with Subway stores...... Zero business ethics.
Atmosphere: 1
Food: 3
Service: 1
Last week after visiting nearby Subway S/w store and not getting Veggie patty sw I came to this store and no surprise this store was out of both tomatoes and veggie patty. Service staff didn't care to tell customer until I reached the counter to order.... What a waste of 1/2 hour. Why don't they post such notice on notice board? Unhappy with Subway stores...... Zero business ethics.
I don't even know why this location is open, out of everything all the time and it will take your whole lunch break to get help. The manager should be fired!!! Horrible place!!!
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