The food was okay, but definitely not worth the price. What disappointed me the most was the service — our server either didn't respond or just said “yes” without any real follow-up several times during the meal. When we asked for the bill, it took about twenty minutes before they finally brought the payment machine. Overall, it was a frustrating experience, and I won't be returning.
Barbara
Way over priced for the quality of the food. We will never go back. The menu is odd and I found it difficult to find something to order
MYSOFTCLOUD INC. WEB (VERIFIED@MYSOFTCLOUD)
Irish bearded red head manager was rude and disrespectful after someone inquired about their dietary requirements. Go to the Peninsula Hotel.
Atmosphere: 1
Service: 1
John Cash
Service was garbage, the tall French guy is the worst. Get the Asian guy if you get the chance. They try to turn shabu info fine dining, but miss completely. You get high quality meat, but there's no flavor in the broth or any of the sauces. Server didnt even bother to explain which meats were what. Spent 300$ for high quality meat with no flavor. The other side of the restaurant is a better move, you'll get to enjoy the wagyu more. Wagyu is better enjoyed cooked on hot stone than boiled in water. There's so many better shabu restaurants at a fraction of the price. Skip this place
Atmosphere: 1
Food: 1
Service: 1
Brian
Friendly staff, great food as always, great care throughout dinner experience. Great time. Thank you.
Mark
Best traditional Japanese sukiyaki with fresh and savory ingredients. Various selections of cold and hot appetizers are included. Great service by the staff members.
Diné Chavez
Loved this place! Food was amazing and the service was top notch. My girlfriend had some very sensitive food allergies and our server made it a priority to ensure everything was safe for her. Shout out to the team for being so accommodating 🫶
Atmosphere: 5
Food: 5
Service: 5
Joseph Wendrich
Amazing food, service, and atmosphere, highly recommend. Special shout out to our server the Polish Viking!
Yishuai Guo (Coconut)
The service is very bad for this restaurant at this price range. And the table was very dirty. The server for our table put the spinach drop on the table back to our sukiyaki pot…… and the server came out to ask more tips?
Tomoko
One disappointing point was that the server accidentally dropped some vegetables from the plate onto the table and then put those vegetables into the sukiyaki pot. Even if the table is clean, I don't think it's appropriate to use food that has fallen off the plate. Other than that, everything was very good.
This is such a fun place to have dinner! The food is fabulous with excellent service!!
toby
The worst experience I ever had... the new sever treated us really really bad and he made bunch of mistakes one night
Adam
Great food but too expensive.
Chloe Zhang
Thank you Den and Yuki for serving us❤️ We really appreciate your service. Will come back soon:)
Noel Song
I had the 160 dollar traditional meal and after tax it came to 181.77. I wrote in the total section of the bill that I would like to pay $210 in total. However, later when I checked my transactions, I found that the restaurant charged me $391.77, which means that aside from the $181.77 of the meal, they took my $210 as tip. This is unreasonable and I cannot believe that this is a simple mistake, because my friend who was also dining got the exact same problem. If I were to leave a large tip it would be whole amounts like 200 or 300, not 210. Most importantly, I wrote (and so did my friend) the $210 in the total section of the bill, so entering $210 in addition to the price of the meal instead of as the total price is just fraud. I have tried so many times to call the restaurant but they would not pick up unless it’s their operating hour, and I am always busy so it never went through. It’s been two weeks and it still hasn’t been fixed. I cannot believe that a restaurant like this can make such a mistake, and it has caused me so much trouble. This is outrageous and I am very disappointed.
The food was okay, but definitely not worth the price. What disappointed me the most was the service — our server either didn't respond or just said “yes” without any real follow-up several times during the meal. When we asked for the bill, it took about twenty minutes before they finally brought the payment machine. Overall, it was a frustrating experience, and I won't be returning.
Way over priced for the quality of the food. We will never go back. The menu is odd and I found it difficult to find something to order
Irish bearded red head manager was rude and disrespectful after someone inquired about their dietary requirements. Go to the Peninsula Hotel.
Atmosphere: 1
Service: 1
Service was garbage, the tall French guy is the worst. Get the Asian guy if you get the chance. They try to turn shabu info fine dining, but miss completely. You get high quality meat, but there's no flavor in the broth or any of the sauces. Server didnt even bother to explain which meats were what. Spent 300$ for high quality meat with no flavor. The other side of the restaurant is a better move, you'll get to enjoy the wagyu more. Wagyu is better enjoyed cooked on hot stone than boiled in water. There's so many better shabu restaurants at a fraction of the price. Skip this place
Atmosphere: 1
Food: 1
Service: 1
Friendly staff, great food as always, great care throughout dinner experience. Great time. Thank you.
Best traditional Japanese sukiyaki with fresh and savory ingredients. Various selections of cold and hot appetizers are included. Great service by the staff members.
Loved this place! Food was amazing and the service was top notch. My girlfriend had some very sensitive food allergies and our server made it a priority to ensure everything was safe for her. Shout out to the team for being so accommodating 🫶
Atmosphere: 5
Food: 5
Service: 5
Amazing food, service, and atmosphere, highly recommend. Special shout out to our server the Polish Viking!
The service is very bad for this restaurant at this price range. And the table was very dirty. The server for our table put the spinach drop on the table back to our sukiyaki pot…… and the server came out to ask more tips?
One disappointing point was that the server accidentally dropped some vegetables from the plate onto the table and then put those vegetables into the sukiyaki pot. Even if the table is clean, I don't think it's appropriate to use food that has fallen off the plate. Other than that, everything was very good.
Restaurantji Recommends
This is such a fun place to have dinner! The food is fabulous with excellent service!!
The worst experience I ever had... the new sever treated us really really bad and he made bunch of mistakes one night
Great food but too expensive.
Thank you Den and Yuki for serving us❤️ We really appreciate your service. Will come back soon:)
I had the 160 dollar traditional meal and after tax it came to 181.77. I wrote in the total section of the bill that I would like to pay $210 in total.
However, later when I checked my transactions, I found that the restaurant charged me $391.77, which means that aside from the $181.77 of the meal, they took my $210 as tip. This is unreasonable and I cannot believe that this is a simple mistake, because my friend who was also dining got the exact same problem. If I were to leave a large tip it would be whole amounts like 200 or 300, not 210.
Most importantly, I wrote (and so did my friend) the $210 in the total section of the bill, so entering $210 in addition to the price of the meal instead of as the total price is just fraud.
I have tried so many times to call the restaurant but they would not pick up unless it’s their operating hour, and I am always busy so it never went through. It’s been two weeks and it still hasn’t been fixed.
I cannot believe that a restaurant like this can make such a mistake, and it has caused me so much trouble. This is outrageous and I am very disappointed.
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