Nespresso Boutique Beverly Hills

Multiple people standing around chatting and unwilling to help process a sale. Several clients waiting in line since no one could ring a sleeve but a supervisor was starting a list rather than assisting. Absurd.

Service: 1

Fancy nice place, coffee with style
This Nespresson Boutique does not just sell coffee pods but also server you freshly made coffee. And don't miss the art works there

Atmosphere: 5

Food: 4

Service: 5

Pleasant coffee bar as well. Knowledgeable staff.

Atmosphere: 5

Food: 5

Service: 5

Absolutely fantastic staff are very friendly

Atmosphere: 5

Food: 5

Service: 5

I visit them often. Everyone is so nice and customer friendly.Leslie in particular is amazing. She goes out of her way to help customers.

Atmosphere: 5

Service: 5

Some of the sales staff is rude at this location. I haven’t bought pods at a Nespresso store in a bit, but I remember them always being super friendly and allowing you to try different things so you knew what you were buying. It seems like that has shifted to only sampling the seasonal flavor. That would all be fine if the person attempting sales wasn’t rude. He would barely make eye contact except to say no I could not try a pod I’ve never tasted before. The other sales people seemed friendlier than the one attempting sales we had, so maybe we just had the one rude person. That said, I don’t see much of a reason to buy in person if you don’t even let me try things out, and definitely wouldn’t come back here.

Atmosphere: 2

Service: 1

Unfortunately, the employees at this store are incompetent. Landon is very incompetent.

Atmosphere: 1

Food: 1

Service: 1

The worst service I've ever seen in Beverly. some girl with unwashed hair said that they don’t have any new varieties of coffee. and they can only serve you one type of coffee. They have nothing else for visitors!!! then she brought me the purchased capsules and gave me two decaffeinated capsules as a gift. Why the coffee lovers need them? complete stupid team in luxury place

Atmosphere: 2

Food: 2

Service: 1

I snagged a fantastic Nespresso machine from Facebook Marketplace – a gem! Started with Nespresso pods from Amazon. I checked out the store on a Sunday to taste some flavors. Ivan kindly allowed me to try the daily pod, but remember you can only sample one specific flavor daily. I Bought a new flavor and got samples.The store's vibe is lovely, filled with espresso machines, merchandise, glasses, cups, and all the Nespresso pods you can imagine. Ivan even threw in samples and a bag for used pods – bonus!Overall, it was a great experience, though my primary mission was flavor sampling before the online order.You can also chill with your coffee there, but I didn't stick around.Parking- two hours of free parking. I'm not a big fan of Beverly Hills traffic and crowds, but hey, I'm from Santa Monica and work in Beverly Hills on Sundays, so that's how I ended up here. Happy sipping!

Atmosphere: 4

Food: 4

Service: 5

This store is one of the nicest locations I have been to. There is a small cafe in the front to have a cup of coffee with friends, or when purchasing items it is a very convenient location. The staff are very friendly and knowledgeable on the products. I asked a question on the care of my machine and he was very thorough in the detail on how to care for my machine.I mentioned that I was interested in one of the coffee flavors and he was able to provide me with a sample. This will now be the location I do my shopping at for supplies moving forward.

Worst shopping experience if you just want to buy coffee pods. They seriously will not let you just grab a few sleeves of pods and buy them. You have to wait for an attendant to free themselves up and then place an order at a kiosk. Then they have to go in the back and collect your items. Then you meet them at the front register. It’s insanity. I just want coffee pods. I walked out with zero purchases. I will buy my pods from Ralphs.

to summarize, racists, bad service Id F she is very rude and above all very racist

Horrible service the person a woman with Id F is rude very bad customer service did not mediate the promotions for being Hispanic it is a place with a lot of racism I was discriminated against

If they are very racist I will know everything that person I do not recommend the treatment is horrible horrible reluctantly

Great ambiance, lovely service, and a place to hang out and let stress go with great coffee.