Starbucks
9811 S Santa Monica Blvd, Beverly Hills
(310) 552-3133
Recent Reviews
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Get a clue
Atmosphere: 4
Food: 2
Service: 1
5 stars for the employees. Just witnessed a Beverly Hills house wife with way too much Botox and injections talk to the employees very rudely, because they accidentally added foam to her macchiato (which it comes with btw).
Food: 5
Service: 5
Thanks: 🌟BUCKS 💯
And thank you for 👀:
Atmosphere: 5
Food: 5
Service: 5
Super fast !!
Atmosphere: 4
Food: 5
Service: 5
Good as always, friendly staff and pleasant atmosphere. No surprises.
Atmosphere: 4
Food: 5
Service: 5
This Starbucks location has a toxic work environment due to blatant favoritism and nepotism. The store manager, Blanche, and one of the shift supervisors, Jasmine, are cousins, which creates an unfair dynamic within the team.
Jasmine, the shift supervisor, is often rude and unprofessional toward both staff and customers. She has been overheard telling other baristas, ‘I can get you fired,’ which adds to the hostile atmosphere. Instead of addressing these issues, Blanche, the store manager, covers for Jasmine and enables this behavior.
To make matters worse, the district manager, Megan, is aware of this conflict of interest but seems to favor Blanche and Jasmine as well. This lack of accountability at all levels of management negatively impacts team morale and the customer experience. I hope corporate leadership takes note and steps in to create a healthier and more professional environment for everyone.
Atmosphere: 1
Food: 1
Service: 1
Clean and friendly employees..
Atmosphere: 5
Food: 5
Service: 5
The best place in Beverly hills
Atmosphere: 5
Food: 5
Service: 5
Very friendly baristas and excellent coffee!
Atmosphere: 5
Food: 5
Service: 5
Slow workers. 2 out of 3 orders I placed online during different times was done incorrectly.
Atmosphere: 5
Service: 3
Restaurantji Recommends
The staff at this location is the true shining star. They're always so friendly and fun.
Atmosphere: 4
Food: 3
Service: 5
So crowded
Atmosphere: 5
Food: 5
Service: 5
Nice staff. Great place to rest.
Atmosphere: 5
Food: 5
Service: 5
Nice staff. Great place to rest.
Atmosphere: 5
Food: 5
Service: 5
Good furniture!
Atmosphere: 4
Food: 5
Service: 5
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