Had a terrible experience right now with associate Violet. I think that’s her name, female and has pink/purple hair. Anyways. Came in with a smile with my partner fresh from Pilates class and she had the biggest attitude taking our order. I know my drink is semi-difficult to make but it’s not rocket science. I just like what I like 🤷♀️. She was not happy at all to put in my specifications. She gave me the meanest eye roll, I’m a professional eye roller myself, so I was impressed. I’m just saying, coffee is meant to be customizable and there’s options FOR A REASON. If you’re not happy with your job, then why are you here? My card took a minute to unlock (because who wants Apple to be charging my card every 5 minutes; am I right?) and there was ONE person behind me, on there phone not even paying any mind to the time, and she automatically signals the other associate with long black hair that I’m basically “taking my time” is what my partner heard from the whispers. Anyways. Just another person who is miserable but misery shouldn’t be allowed when I’m paying $8.50 for my drink. She also didn’t do my last add on of “in a Trenta cup” which I guess is her pay back for me tipping her $2 because keep in mind, I try with people and STILL not even a thank you even when I joked about it saying “haha I owe you a tip “ and all I got was a “😐” like god I’m trying. Anyhoo I rarely leave negative reviews but I might email corporate about this one because never have I ever encountered a person who was so miserable at a workplace in all my life. I hope your day gets better Violet, the way you couldn’t make mine.
Service: 1
hyper ace
Was driving, parking valet attendant said I couldn't park there had to pay, someone needs to tell parking attendant to direct people going to starbucks on where to park, I attempted to go behind building and parking attendant yelled at me as if I was going wrong way, not everyone is just a walk in, someone people drive.
dahlialove77
I usually like this branch but I was serviced by a young lady this morning and she was rude beyond belief. Almost got burned with the coffee when she handed it to me. My change fell when she put it in my hand. Don't think I will be going back.
Service: 1
Roya Lavian
Usually, this is a good Starbucks with pretty decent employees but this last visit was very unpleasant due to a very cold and unpleasant interaction with a white girl, green-ish eyes, blonde-ish hair. So rude and unprofessional. And the drink that she made was lukewarm and somewhat cold, just like her. People like her need to be fired immediately. Unprofessional, unlikable, sour. 👎🏻
Atmosphere: 2
Food: 3
Service: 1
Jonathan Wegener
Horrible location, customers must park in a no standing zone at rush hour and back up la cienega
Atmosphere: 1
Food: 1
Service: 1
Andry Ikhsan
The girl staff is extremely rude, she looks super angry for no reason and throwing things around . Feeling super unsafe being around staff like that.. unsafe establishments that can affects the food and beverage itself
Levi Paris
It was everything I needed for a great outdoor work session on my computer. Thank God they had shading because there wasn’t seating indoors.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Iced Latte
benazzouz yassine
Update .. Noah is the best worker there . Period If you have accent then congratulations you will be treated like fool in this location . Especially if you kinda confused about what you wanna order . The morning shift girls are super mean, they always try to add more things to my coffee so they can charge me more even I know my coffee shouldn't pass 4$ . Sadly I have to keep coming back because they coffee better than gas stations
Parking attendant in lot screamed at us that we only had 10 minutes or else towed- even though there was no one in the lot. Crazy. Employees were super hesitant to honor the coupon in the app- even though it was valid. Definitely did not feel like a valued customer, thats for sure.
Atmosphere: 2
Service: 2
Vijai SeniorAnalyst
Parking should be allowed for few slots behind , the parking garage next is so mean to collect 4$ for 2min parking .. jeez
Atmosphere: 5
Food: 5
Service: 5
Malcolm Lane
If you want to have some guy approach you when you park in one of the 30 open spaces of the “public” lot behind this Starbucks and have him yell at you that parking is 4$ per 15 minutes, then this is the location for you!
Then when you get inside to pick up your mobile order be sure to ask for necessary accessories like a boba straw for a boba drink. Because they’re not going to give one to you by default.
Parking: Plenty of spots. 4$ to park to pick up a Mobile order is price gouging at best
Atmosphere: 1
Food: 2
Service: 2
Nadia Polikarpova
The only place that has a restroom in this stupid city. I went to a gas station first and got a full tank of gas, then went to a Subway and got a sandwich, and in both places there's either no restroom for customers or it's "out of order" (I regularly have to drive to LA from San Diego, and this is really getting on my nerves). Thank you Starbucks for treating people humanely, I'll be your regular customer from now on!
Atmosphere: 5
Food: 5
Service: 5
Andres Garcia Aguirre
The barista named Eden was really hot and good at his job. He made the environment really comfortable and pleasing to come by.
Great location
Atmosphere: 5
Food: 5
Service: 5
good service
Atmosphere: 5
Food: 5
Service: 5
Had a terrible experience right now with associate Violet. I think that’s her name, female and has pink/purple hair. Anyways. Came in with a smile with my partner fresh from Pilates class and she had the biggest attitude taking our order. I know my drink is semi-difficult to make but it’s not rocket science. I just like what I like 🤷♀️. She was not happy at all to put in my specifications. She gave me the meanest eye roll, I’m a professional eye roller myself, so I was impressed. I’m just saying, coffee is meant to be customizable and there’s options FOR A REASON. If you’re not happy with your job, then why are you here? My card took a minute to unlock (because who wants Apple to be charging my card every 5 minutes; am I right?) and there was ONE person behind me, on there phone not even paying any mind to the time, and she automatically signals the other associate with long black hair that I’m basically “taking my time” is what my partner heard from the whispers. Anyways. Just another person who is miserable but misery shouldn’t be allowed when I’m paying $8.50 for my drink. She also didn’t do my last add on of “in a Trenta cup” which I guess is her pay back for me tipping her $2 because keep in mind, I try with people and STILL not even a thank you even when I joked about it saying “haha I owe you a tip “ and all I got was a “😐” like god I’m trying. Anyhoo I rarely leave negative reviews but I might email corporate about this one because never have I ever encountered a person who was so miserable at a workplace in all my life. I hope your day gets better Violet, the way you couldn’t make mine.
Service: 1
Was driving, parking valet attendant said I couldn't park there had to pay, someone needs to tell parking attendant to direct people going to starbucks on where to park, I attempted to go behind building and parking attendant yelled at me as if I was going wrong way, not everyone is just a walk in, someone people drive.
I usually like this branch but I was serviced by a young lady this morning and she was rude beyond belief. Almost got burned with the coffee when she handed it to me. My change fell when she put it in my hand. Don't think I will be going back.
Service: 1
Usually, this is a good Starbucks with pretty decent employees but this last visit was very unpleasant due to a very cold and unpleasant interaction with a white girl, green-ish eyes, blonde-ish hair. So rude and unprofessional. And the drink that she made was lukewarm and somewhat cold, just like her. People like her need to be fired immediately. Unprofessional, unlikable, sour. 👎🏻
Atmosphere: 2
Food: 3
Service: 1
Horrible location, customers must park in a no standing zone at rush hour and back up la cienega
Atmosphere: 1
Food: 1
Service: 1
The girl staff is extremely rude, she looks super angry for no reason and throwing things around . Feeling super unsafe being around staff like that.. unsafe establishments that can affects the food and beverage itself
It was everything I needed for a great outdoor work session on my computer. Thank God they had shading because there wasn’t seating indoors.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Iced Latte
Update .. Noah is the best worker there . Period
If you have accent then congratulations you will be treated like fool in this location . Especially if you kinda confused about what you wanna order . The morning shift girls are super mean, they always try to add more things to my coffee so they can charge me more even I know my coffee shouldn't pass 4$ .
Sadly I have to keep coming back because they coffee better than gas stations
Food: 5
Service: 5
Restaurantji Recommends
Parking attendant in lot screamed at us that we only had 10 minutes or else towed- even though there was no one in the lot. Crazy. Employees were super hesitant to honor the coupon in the app- even though it was valid. Definitely did not feel like a valued customer, thats for sure.
Atmosphere: 2
Service: 2
Parking should be allowed for few slots behind , the parking garage next is so mean to collect 4$ for 2min parking .. jeez
Atmosphere: 5
Food: 5
Service: 5
If you want to have some guy approach you when you park in one of the 30 open spaces of the “public” lot behind this Starbucks and have him yell at you that parking is 4$ per 15 minutes, then this is the location for you!
Then when you get inside to pick up your mobile order be sure to ask for necessary accessories like a boba straw for a boba drink. Because they’re not going to give one to you by default.
Parking: Plenty of spots. 4$ to park to pick up a Mobile order is price gouging at best
Atmosphere: 1
Food: 2
Service: 2
The only place that has a restroom in this stupid city. I went to a gas station first and got a full tank of gas, then went to a Subway and got a sandwich, and in both places there's either no restroom for customers or it's "out of order" (I regularly have to drive to LA from San Diego, and this is really getting on my nerves). Thank you Starbucks for treating people humanely, I'll be your regular customer from now on!
Atmosphere: 5
Food: 5
Service: 5
The barista named Eden was really hot and good at his job. He made the environment really comfortable and pleasing to come by.
Atmosphere: 5
Food: 5
Service: 5
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