Starbucks

Their toasted bagel and cream cheese are light-years worse than the NY version.

This Starbucks location must be the best in town. Recently built, it is spacious, well lit, plenty of room to sit and work or just relax. Outside terrace is clean and always breezy, very refreshing.
I was surprised by the staff bringing drinks to the tables, nice touch to remind us we're all humans!

Atmosphere: 5

Food: 5

Service: 5

This location is hit and miss depending which baristas are working. Some are sweet and remember orders for their regulars and some just sort of stand around and pretend to be busy on the head set.

One of them was Lailany today. There were more baristas on the floor and I was the only customer who approached the counter. Leilani was actively ignoring me when simple « I will be right with you >>. turn the situation around and create friendly vibe for the customer. Then she proceeded to take the order from another customer who approached after. I did politely point it out to her and let the customer go in front of me anyway but right after that she again started absent mindedly just chatting with her coworker on the head set and kept asking me same question over and over again didn’t even apologize for her mistake at all and rolling her eyes

I guess it’s safe to say that ANTICIPATE-CONNECT-PERSONALIZE-OWN that is the vision of Starbucks customer service wasn’t met today, at least not for me today.

Atmosphere: 3

Food: 3

Service: 3

Nicely remodeled Starbucks and weekend staff. The spacious café has plenty of upgraded seating inside and outside patio.

Atmosphere: 5

Food: 5

Service: 5

I brought a croissant and the bag was ripped/not sealed glued and by croissants fell threw.

Leaving the store without my drinks. Staff forgot to add the order and they took 20 minutes to let me know I can't have it. ( Run out of ingredients)

Clean and spacious location with plenty of tables to work. Always air-conditioned nicely with plenty of parking in the lot. Service is always fast and prompt. Colin and Shantal are kind and personable. Outstanding. One of my favorite locations.

This location is using the reviews from the store that closed 100 yards away in order to bolster the reviews for their new location. If you’re a Bonita local, try visiting Better Buzz on Bonita Rd or Jets Espresso stand in the Lolita’s parking lot to support a small business. Starbucks isn’t cool anymore, and they clearly don’t care about your time, your community, or your coffee.

Newly built out Starbucks clean and well staffed.

Love the new Starbucks it is a huge improvement from the old location I was afraid the drive thru might have f*cked up the traffic of central ave but there layout was good 👍

Came through the drive through on a Friday afternoon, simple grande white mocha no whip no foam and venti iced coffee. get my grande and it is so light that you can pour at least 4 more oz in the cup and it’s obvious I haven’t taken a sip bc I felt the empty cup and opened the lid just to find whip cream where the label clearly says no whip. Didn’t wanna be rude so kindly walked back in said it the cup is not anywhere near full and it came with whip. She said they would remake it, so I was perfectly fine. The Filipina girl suddenly says out loud it’s a remake bc the complaint is it wasn’t filled completely and it has whip to a heavier set blonde girl who is going to remake my drink and then push it toward me with her attitude and whatever she muffled in the corner. I am a new mom who doesn’t get coffee too often these days bc it expensive so excuse me if I am looking for a FULL GRANDE CUP or damn near close. Next time yall wanna chat about a complaint make sure we don’t overhear your heavy sighs. And to the blonde girl with an attitude, hope your day gets better!

Drive thru was fast and accurate and the staff was friendly.

Bad service. I usually wait long time and they get me wrong drink . The associates need training . Bad customer service

Atmosphere: 1

Food: 1

Service: 1

I frequently order Starbucks and this is the most inconsistent one I've gotten drinks from. It literally depends on who's working whether my drink will be good or not. I won't waste my money here any longer.

Food: 1

Service: 1

Good coffee great service

Atmosphere: 5

Service: 5