ordered two drinks through uber eats, asked for no ice and I really don't understand the logic behind replacing my ice with water. If I am asking for no ice I am obviously aware there will be less of the drink because duh, but to just water it down to fill up the cup is so stupid I ended up with two drinks that tasted gross and had a weird flavor because some employee lacks logic or stupid business practices?? idk but never buying here again.
Froy Diokno
Friendly people, good bento boxes.
Melissa Salomon
Great drinks and great service. Loved it.
A
Amazing experience and great drinks. Good atmosphere feels very welcoming! Love the handwritten.
GEN GRIMARES
FOR A LONG TIME THEIR CANTALOUPE WITH BOBA WAS SOOO GOOD. BUT THEN LATELY THEIR CANTALOUPE WITH BOBA TASTE FUNNY AND LOOKS YUCKY. CALLED A WHILE AGO AND WAS TOLD THAT FROM NOW ON THE CANATLOUPE WITH BOBA WILL TASTE SOUR WHICH IS VERY ODD, BECAUSE IT HAS ALWAYS BEEN SWEET AND TASTES LIKE CANTALOUPE. TOLD MY HUSBAND NOT TO BUY HERE ANYMORE, THEIR THAI ICED TEA AS WELL NEEDS A LITTLE BIT OF SUGAR
Atmosphere: 5
Food: 1
Service: 5
David Ruiz
Was there today at 1:30 pm. 8/27/24 bad place was there. Almost 10 min no one came out to get my order. Very mad. We left. To get something different. For me end my family. Very bad service. Dinning old. End dirty if have cámaras. You could see. Me come in end see nobody. Came to serve. You should sale it or closed. It.
Atmosphere: 1
Service: 1
Dean Gushikuma
No big boba available until after 11:45am. I feel as if it’s on the menu, it should be ready when the store opens at 11:00am.
The seating area is fine. However, the bathroom was a little weird because they keep a big 55 gallon drum of used oil in there.
Order from the tablet in store or snack pass app. Not much interaction with employees.
Atmosphere: 3
Food: 5
Service: 3
Jeanine Esparza
Excellent, very rich, everything
Kid-friendliness: Yes the place is very nice
Atmosphere: 5
Food: 5
Service: 5
Jay Johnson
Always good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kiwi Yogurt Frost
Cara F
I was going to scan my barcode that said I got a reward and wanted to redeem it and the girl behind the counter exited out the screen while I was obviously using it. I told her…..She said it’s for next time only. She had a very rude attitude. This was around 5 pm 12/9/2023.why put a tip option? No one is even ringing me up…
A couple of days ago, I got a cookies and cream snow bubble and when I tried it, it had too much ice in it. I didn’t enjoy it. However I would say that the place looks really nice if you want to stay and chill out. My family’s drinks looked really good, but mine was terrible. I don’t recommend getting the cookies and cream snow bubble.
Atmosphere: 5
Food: 1
Service: 4
Barry Bahrami
This is a review I'm really unhappy to write. I used to take my kids to the Tapioca Express in East Lake a couple times/week after school until it closed down. The place was great, people friendly, service excellent and the drinks and food great. good times.Today I was in Plaza Bonita with my daughter and we drove by this TE on the way home. Of course we stopped. Couldn't NOT stop. Imagine the shock when we entered to find you don't actually place an order with a human. You need to hunt and peck through a screen they have setup. It was frustrating to get just the tea entered. turns out it was under "flavored teas". I had three more drinks to go + 4 food bowls. It was just too complicated.And so we left w/out ordering. Sad. It used to be such a great experience.
Atmosphere: 1
Food: 5
Service: 1
Lori Messier
They know me!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado
Tiffany Sakura Dye
I love Tapioca Express because everyone who work there are amazing!!!!!!
ordered two drinks through uber eats, asked for no ice and I really don't understand the logic behind replacing my ice with water. If I am asking for no ice I am obviously aware there will be less of the drink because duh, but to just water it down to fill up the cup is so stupid I ended up with two drinks that tasted gross and had a weird flavor because some employee lacks logic or stupid business practices?? idk but never buying here again.
Friendly people, good bento boxes.
Great drinks and great service. Loved it.
Amazing experience and great drinks. Good atmosphere feels very welcoming! Love the handwritten.
FOR A LONG TIME THEIR CANTALOUPE WITH BOBA WAS SOOO GOOD. BUT THEN LATELY THEIR CANTALOUPE WITH BOBA TASTE FUNNY AND LOOKS YUCKY. CALLED A WHILE AGO AND WAS TOLD THAT FROM NOW ON THE CANATLOUPE WITH BOBA WILL TASTE SOUR WHICH IS VERY ODD, BECAUSE IT HAS ALWAYS BEEN SWEET AND TASTES LIKE CANTALOUPE. TOLD MY HUSBAND NOT TO BUY HERE ANYMORE, THEIR THAI ICED TEA AS WELL NEEDS A LITTLE BIT OF SUGAR
Atmosphere: 5
Food: 1
Service: 5
Was there today at 1:30 pm. 8/27/24 bad place was there. Almost 10 min no one came out to get my order. Very mad. We left. To get something different. For me end my family. Very bad service. Dinning old. End dirty if have cámaras. You could see. Me come in end see nobody. Came to serve. You should sale it or closed. It.
Atmosphere: 1
Service: 1
No big boba available until after 11:45am.
I feel as if it’s on the menu, it should be ready when the store opens at 11:00am.
The seating area is fine. However, the bathroom was a little weird because they keep a big 55 gallon drum of used oil in there.
Order from the tablet in store or snack pass app. Not much interaction with employees.
Atmosphere: 3
Food: 5
Service: 3
Excellent, very rich, everything
Kid-friendliness: Yes the place is very nice
Atmosphere: 5
Food: 5
Service: 5
Always good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kiwi Yogurt Frost
I was going to scan my barcode that said I got a reward and wanted to redeem it and the girl behind the counter exited out the screen while I was obviously using it. I told her…..She said it’s for next time only. She had a very rude attitude. This was around 5 pm 12/9/2023.why put a tip option? No one is even ringing me up…
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
A couple of days ago, I got a cookies and cream snow bubble and when I tried it, it had too much ice in it. I didn’t enjoy it. However I would say that the place looks really nice if you want to stay and chill out. My family’s drinks looked really good, but mine was terrible. I don’t recommend getting the cookies and cream snow bubble.
Atmosphere: 5
Food: 1
Service: 4
This is a review I'm really unhappy to write. I used to take my kids to the Tapioca Express in East Lake a couple times/week after school until it closed down. The place was great, people friendly, service excellent and the drinks and food great. good times.Today I was in Plaza Bonita with my daughter and we drove by this TE on the way home. Of course we stopped. Couldn't NOT stop. Imagine the shock when we entered to find you don't actually place an order with a human. You need to hunt and peck through a screen they have setup. It was frustrating to get just the tea entered. turns out it was under "flavored teas". I had three more drinks to go + 4 food bowls. It was just too complicated.And so we left w/out ordering. Sad. It used to be such a great experience.
Atmosphere: 1
Food: 5
Service: 1
They know me!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado
I love Tapioca Express because everyone who work there are amazing!!!!!!
Atmosphere: 5
Food: 5
Service: 5
So yum. Love that I can pick my sweetness levels.
Atmosphere: 5
Food: 5
Service: 5
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