Forget about the signature noodle In no way worth the price Rude person taking orders and can’t understand when the card machine is not working well.
Atmosphere: 2
Food: 2
Service: 2
Karen Nieves
The manager was so rude and unprofessional. I would never come back again. I had a question about my order and she started yelling at me in front of everybody. Everyone was looking at us. It was so embarrassing!!! Definitely don’t recommend anyone coming dumplings were frozen.
Atmosphere: 1
Food: 1
Service: 1
Darla Roberts
The staff Brittney is always rude. when I realize she working I'll leave or make sure she has nothing to do with my order. I asked for my meat from the pork chop with braised too be cut smaller sizes. Brittney states if corporate see your plate online then will yell at us. I usually aswell as coworkers go into the city of industry location about three times a week.
Ethan S
Ridiculous Portion and Poor Customer Service at Bafang Dumpling (Brea Mall)
We ordered two Pork Chop with Braised Pork Rice bowls at Bafang Dumpling in Brea Mall. One bowl came with three decent pieces of pork chop, while the other had only two small, thin pieces. To make matters worse, one of the bowls was even missing the Chinese sauerkraut that normally comes with the dish. (See photo — this was taken before we touched or ate anything.)
I asked the man with glasses at the counter (possibly the manager?) if the smaller portion was a mistake.
To my surprise, he said the company had just changed the portion size, and that the bowl with two tiny pieces was now the correct serving — while the one with three pieces had received an “extra by accident.” I was shocked and asked again to confirm. He said yes, two pieces is now the standard.
I even pointed out the difference by directly comparing the two bowls side-by-side — showing him that one clearly had a more generous portion than the other. Despite the obvious comparison, he still insisted that the bowl with two small pieces was correct, and the other one was just a “bonus.”
I then pointed at the menu photo, which clearly shows a more generous serving, and highlighted how inconsistent the food was — he simply responded, “I’m sorry. That’s just how it is.”
Honestly, the idea that two small pieces of pork chop counts as a full meal is ridiculous. It feels misleading and disrespectful to paying customers.
Not only was the food underwhelming, but the dismissive attitude and lack of care or accountability from the staff made it even worse. No apology. No offer to make it right. No concern. Just “that’s how it is.”
If it weren’t for how absurdly small the two-piece pork chop portion was, and the missing side item, I wouldn’t even bother wasting my time writing this review. But this level of service and quality deserves to be called out.
Management seriously needs to improve — both in portion control and basic customer service training. We won’t be returning. There are too many better options out there to waste time and money here.
Atmosphere: 3
Food: 1
Service: 1
Yi Kang
There was HAIR In the noodle
Atmosphere: 2
Food: 1
Service: 3
Dang Vu
The Signature Beef Noodle Soup exceeded my expectations. The meat was soft, tasty and plentiful. The broth was very flavorful. Better than most places I’ve tried with the same offering.
Atmosphere: 5
Food: 5
Service: 5
Julian Mallin
Very yummy and well priced big surprise being in the mall
Atmosphere: 5
Food: 5
Service: 5
Weisi Sun
The service really needs some improvements. The cashier missed two items I ordered. When I want to order later, they refused to order more because they are closed at 6pm. However, when I left around 6:20pm, I saw someone just ordered from them and getting the receipt. The food is good since it probably comes from the central kitchen anyway.
Atmosphere: 3
Food: 4
Service: 1
Minsshhi
Everything on the Menu was MID ? No seasoning on those Potstickers as well as the Porkchop. Very Disapointed. Even the Damn Noodles was Bland. Dont ever waste ur money here id rather go to Mcdonalds ?
Atmosphere: 2
Food: 1
Service: 3
LM
Corn Chicken dumplings is a must try! contains chicken meat,corn and cabbage and scallions, Great for special dietary
Had ordered fried chicken with dumplings, asked how long it may take, they told me about 7-8mins. After 15mins wait they told me they sold out the chicken…… and I need to wait another 6-7min for my dumplings…… only 3 orders on going. Not as good as other stores………
Atmosphere: 2
Food: 4
Service: 1
Clarice C
May favorite chain dumpling place! (Family owned one? Mama Lu) I'm glad we don't have to go to City of Industry anymore!
Great potstickers! Great spicy beef noodle soup! The best deep fried pork chop!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bafang Signature Noodle
Emily M
My mom and I ordered the restaurant was the Bafang Signature Noodle and the Bafang Signature Dumplings which both were okay but the noodle dish had a Dan Dan flavor that I wasn't a fan of. The noodle texture was strange too. As for the dumplings they needed more juice and smaller sized cut cabbage because it was too big so which made it take a while to chew it into small pieces. So overall this place is okay but not the best Taiwanese food I ever had.
Atmosphere: 5
Food: 3
Service: 5
Joey Kuo
No line at 1pm Tuesday, was able to get my potsticker freshly pan-fried less than 10mins. Exactly the same hometown taste to my memory.The lady took my order (assuming manager) offered to order me the combo #1 and replace the drink with soup with $1 extra, saving me money, I love it.The only thing is the utensils & napkins weren’t included unless you ask which almost failed me when I was about the enjoy it in car, but I’m still happy for my potstickers.
Forget about the signature noodle
In no way worth the price
Rude person taking orders and can’t understand when the card machine is not working well.
Atmosphere: 2
Food: 2
Service: 2
The manager was so rude and unprofessional. I would never come back again. I had a question about my order and she started yelling at me in front of everybody. Everyone was looking at us. It was so embarrassing!!! Definitely don’t recommend anyone coming dumplings were frozen.
Atmosphere: 1
Food: 1
Service: 1
The staff Brittney is always rude. when I realize she working I'll leave or make sure she has nothing to do with my order. I asked for my meat from the pork chop with braised too be cut smaller sizes. Brittney states if corporate see your plate online then will yell at us. I usually aswell as coworkers go into the city of industry location about three times a week.
Ridiculous Portion and Poor Customer Service at Bafang Dumpling (Brea Mall)
We ordered two Pork Chop with Braised Pork Rice bowls at Bafang Dumpling in Brea Mall. One bowl came with three decent pieces of pork chop, while the other had only two small, thin pieces. To make matters worse, one of the bowls was even missing the Chinese sauerkraut that normally comes with the dish. (See photo — this was taken before we touched or ate anything.)
I asked the man with glasses at the counter (possibly the manager?) if the smaller portion was a mistake.
To my surprise, he said the company had just changed the portion size, and that the bowl with two tiny pieces was now the correct serving — while the one with three pieces had received an “extra by accident.” I was shocked and asked again to confirm. He said yes, two pieces is now the standard.
I even pointed out the difference by directly comparing the two bowls side-by-side — showing him that one clearly had a more generous portion than the other. Despite the obvious comparison, he still insisted that the bowl with two small pieces was correct, and the other one was just a “bonus.”
I then pointed at the menu photo, which clearly shows a more generous serving, and highlighted how inconsistent the food was — he simply responded, “I’m sorry. That’s just how it is.”
Honestly, the idea that two small pieces of pork chop counts as a full meal is ridiculous. It feels misleading and disrespectful to paying customers.
Not only was the food underwhelming, but the dismissive attitude and lack of care or accountability from the staff made it even worse. No apology. No offer to make it right. No concern. Just “that’s how it is.”
If it weren’t for how absurdly small the two-piece pork chop portion was, and the missing side item, I wouldn’t even bother wasting my time writing this review. But this level of service and quality deserves to be called out.
Management seriously needs to improve — both in portion control and basic customer service training. We won’t be returning. There are too many better options out there to waste time and money here.
Atmosphere: 3
Food: 1
Service: 1
There was HAIR In the noodle
Atmosphere: 2
Food: 1
Service: 3
The Signature Beef Noodle Soup exceeded my expectations. The meat was soft, tasty and plentiful. The broth was very flavorful. Better than most places I’ve tried with the same offering.
Atmosphere: 5
Food: 5
Service: 5
Very yummy and well priced big surprise being in the mall
Atmosphere: 5
Food: 5
Service: 5
The service really needs some improvements. The cashier missed two items I ordered. When I want to order later, they refused to order more because they are closed at 6pm. However, when I left around 6:20pm, I saw someone just ordered from them and getting the receipt. The food is good since it probably comes from the central kitchen anyway.
Atmosphere: 3
Food: 4
Service: 1
Everything on the Menu was MID ?
No seasoning on those Potstickers as well as the Porkchop.
Very Disapointed. Even the Damn Noodles was Bland. Dont ever waste ur money here id rather go to Mcdonalds ?
Atmosphere: 2
Food: 1
Service: 3
Corn Chicken dumplings is a must try! contains chicken meat,corn and cabbage and scallions, Great for special dietary
Food: 5
Service: 3
Restaurantji Recommends
Good dumplings, incredibly slow service.
Food: 5
Service: 1
Recommended dishes: Bafang Signature Noodle
Had ordered fried chicken with dumplings, asked how long it may take, they told me about 7-8mins. After 15mins wait they told me they sold out the chicken…… and I need to wait another 6-7min for my dumplings…… only 3 orders on going. Not as good as other stores………
Atmosphere: 2
Food: 4
Service: 1
May favorite chain dumpling place! (Family owned one? Mama Lu) I'm glad we don't have to go to City of Industry anymore!
Great potstickers!
Great spicy beef noodle soup!
The best deep fried pork chop!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bafang Signature Noodle
My mom and I ordered the restaurant was the Bafang Signature Noodle and the Bafang Signature Dumplings which both were okay but the noodle dish had a Dan Dan flavor that I wasn't a fan of. The noodle texture was strange too. As for the dumplings they needed more juice and smaller sized cut cabbage because it was too big so which made it take a while to chew it into small pieces. So overall this place is okay but not the best Taiwanese food I ever had.
Atmosphere: 5
Food: 3
Service: 5
No line at 1pm Tuesday, was able to get my potsticker freshly pan-fried less than 10mins. Exactly the same hometown taste to my memory.The lady took my order (assuming manager) offered to order me the combo #1 and replace the drink with soup with $1 extra, saving me money, I love it.The only thing is the utensils & napkins weren’t included unless you ask which almost failed me when I was about the enjoy it in car, but I’m still happy for my potstickers.
Atmosphere: 5
Food: 5
Service: 5
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