The owner of this establishment was incredibly rude to me. i remember asking what flavor should i get and she said all of them but i asked what flavor would she get specifically and she then told me to get out of the building.
Service: 1
Kaitlyn Bryan
Logan is such a great worker! Always having a positive smile on his face.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split
Stacy Kendall
On Wednesday afternoon, July 24, 2024 I was patiently waiting to place my order when a couple came in the location (Brea). A boy was helping customers who were there before me, which was fine. There was also a girl employee doing something other than attending to customers. Then, instead of taking my order, the oblivious girl took the order of the couple who came in after me. I will NEVER go to this location again. It was beyond rude of this employee -- and I was a regular customer. I'll take my business to another Baskin Robbins location from now on.
Atmosphere: 1
Service: 1
T
Way too expensive! Over $5 for a single scoop. Also It was 84⁰ in there! Fix the A/C.
Atmosphere: 1
Food: 5
Service: 5
Designtower 20
It was 84⁰ in there! Fix the A/
Atmosphere: 1
Food: 5
Service: 5
Kari Beecher
20some years ago I formed and decorated Basking Robbins cake. It was a fun job and simple. This past week I bought an ice cream cake for a graduation dessert. I was absolutely embarassed I served it to my guests - Cake was old and dry.DRY. Additionally, the cake was not correctly adhered to the platform, cake came off the cardboard platform. In the future, I sugggest the store get a true cake decorator, not the owners family member. Like I said, it's NOT a hard job, and it can be soo much fun.I do agree this store is clean and readily helpful for service. Although, I will not buy ice cream cakes from them in the future.
Atmosphere: 4
Food: 1
Service: 4
Weston Hancock
Super clean and good service.
Atmosphere: 4
Food: 4
Service: 5
Fatir Khan
Nothing worse than walking in and the girl just ignores you?? The other worker looked dumbfounded too by her coworker. Smh
Peggee Marcano
Always great...
Jim Hill
Dingy interior appearanceNeeds a makeover badlyCompare with location at Beach and Rosecrans in FullertonI live in BREA and drive to Fullerton for the nicer location
My kids love it. Great ice cream and the staff is friendly.
Delfina Martinez
Horrible customer service especially from the guy with the pony tail, dragging his feet to serve the customers that contribute to his paycheck. Your forcing them to do a job that their getting paid to do, their more interested in having conversations with their coworkers, theirs no work ethic! Please avoid coming here, and invest your money somewhere else!
Merritt
31% of on the 31st of every month.
Atmosphere: 5
Food: 5
Service: 4
Ethan Vasquez
Wish I can give no stars. Went today with my disabled consumer waiting outside for it to open. The employee seen us waiting for store to open and made sure to take his time. Store hours said open at 11am but waited until 11:15 and still not open. Once the employee noticed we walked away he unlocked the door. We turned back around and you can see the employee named Elijah just didn’t want to help us what so ever. Had a bad attitude and was not friendly at all.
The owner of this establishment was incredibly rude to me. i remember asking what flavor should i get and she said all of them but i asked what flavor would she get specifically and she then told me to get out of the building.
Service: 1
Logan is such a great worker! Always having a positive smile on his face.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split
On Wednesday afternoon, July 24, 2024 I was patiently waiting to place my order when a couple came in the location (Brea). A boy was helping customers who were there before me, which was fine. There was also a girl employee doing something other than attending to customers. Then, instead of taking my order, the oblivious girl took the order of the couple who came in after me. I will NEVER go to this location again. It was beyond rude of this employee -- and I was a regular customer. I'll take my business to another Baskin Robbins location from now on.
Atmosphere: 1
Service: 1
Way too expensive! Over $5 for a single scoop. Also It was 84⁰ in there! Fix the A/C.
Atmosphere: 1
Food: 5
Service: 5
It was 84⁰ in there! Fix the A/
Atmosphere: 1
Food: 5
Service: 5
20some years ago I formed and decorated Basking Robbins cake. It was a fun job and simple. This past week I bought an ice cream cake for a graduation dessert. I was absolutely embarassed I served it to my guests - Cake was old and dry.DRY. Additionally, the cake was not correctly adhered to the platform, cake came off the cardboard platform. In the future, I sugggest the store get a true cake decorator, not the owners family member. Like I said, it's NOT a hard job, and it can be soo much fun.I do agree this store is clean and readily helpful for service. Although, I will not buy ice cream cakes from them in the future.
Atmosphere: 4
Food: 1
Service: 4
Super clean and good service.
Atmosphere: 4
Food: 4
Service: 5
Nothing worse than walking in and the girl just ignores you?? The other worker looked dumbfounded too by her coworker. Smh
Always great...
Dingy interior appearanceNeeds a makeover badlyCompare with location at Beach and Rosecrans in FullertonI live in BREA and drive to Fullerton for the nicer location
Restaurantji Recommends
Excellent ice cream and service!
My kids love it. Great ice cream and the staff is friendly.
Horrible customer service especially from the guy with the pony tail, dragging his feet to serve the customers that contribute to his paycheck. Your forcing them to do a job that their getting paid to do, their more interested in having conversations with their coworkers, theirs no work ethic! Please avoid coming here, and invest your money somewhere else!
31% of on the 31st of every month.
Atmosphere: 5
Food: 5
Service: 4
Wish I can give no stars. Went today with my disabled consumer waiting outside for it to open. The employee seen us waiting for store to open and made sure to take his time. Store hours said open at 11am but waited until 11:15 and still not open. Once the employee noticed we walked away he unlocked the door. We turned back around and you can see the employee named Elijah just didn’t want to help us what so ever. Had a bad attitude and was not friendly at all.
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