It’s chicken with style. I did the drive through that moved along pretty quickly. I order the 8piece keg and thigh dinner with rice and beans for three adults and we even had enough leftovers for lunch the next day at the beach. The chicken pieces were a good size and perfectly cooked. I love the crispy seasoned skin that make it so tasty. Definitely a good tasty affordable dinner, especially when you have a coupon.
Atmosphere: 3
Food: 5
Service: 5
Martin Schneider
Great quality food with friendly service. A bit slow on the service but overall a very nice meal.
Atmosphere: 4
Food: 5
Service: 4
Gab Giles
It was a very disappointing visit today. I ordered the chicken, it was dry and burnt. I went back to ask for it to be replaced and I saw the employees bickering about me refusing to eat black dry chicken. The restaurant needed cleaning and it wasn’t a pleasant atmosphere to eat in.
Atmosphere: 1
Food: 1
Service: 1
rose
The employee Sebas was very respectful. The ice machine ran out and he graciously offered to refill our cups and then refill the machine. Overall he had a very positive attitude, will definitely come back to this location.
Atmosphere: 5
Food: 5
Service: 5
Visions By Anna Corral
I get quality food to eat while working with staff that always is friendly and doing a job well!
Atmosphere: 5
Food: 5
Service: 5
m s
For the tacos el carbon combo. Affordable combo. Best when the chips are fresh. They need to bottle the avocado sauce.
yara silva
Stinky restaurant. As soon as you enter, the bathroom smells of feces. Horrible. I wanted to leave, but my boyfriend ordered. I didn't order anything because I thought the place was unsanitary. Worse, I had to use the bathroom. It wasn't just dirty from the day itself, but dirty to the point of having crusts on the sink, the faucet, and everything. Much worse than a street bathroom. And my goodness, what a stinky bathroom, I even lost my appetite.🤢🤢🤢🤢🤢
Atmosphere: 1
Food: 1
Service: 1
Chrissy B
Once again they don't have white meat chicken. I placed my order on the app for pickup. Was called and told they were out of white meat chicken and they could put thigh meat on my double chicken tostada salad and my pollo bowl I paid extra for white meat. I declined and asked for a refund for my order which had other items. Was told they would cancel my order and issue a refund. Well I am still waiting for my refund. Now I have to reach out to my credit card company for a refund since it has been 5 days. They told me I should have it within 3 days. I don''t know why I purchase from this location since this is a regular occurrence here. The El Pollo Loco at Chapman and Placentia is much better but it is a further drive for me.
Atmosphere: 3
Food: 1
Service: 3
George Lin
I like this store in Brea compare the one in Hacienda heights.
I like my 5$ pollo bowl combo the price is insane I’ve been comming here For quite some time now daisy is such a fast cashier and know what she is doing its my go to becsue of how fast and good service is!!!!!
Atmosphere: 5
Food: 5
Service: 5
Justin Landa
Got my food it was amazing , this is one of my favorite el polo locos to come too. Amazing food and amazing customer service.
Atmosphere: 5
Food: 5
Service: 5
Monique Uribe-Castellon
The worst attitude by girl in drive thru. Every single time she is so nasty and mean, can someone fire this chick already looks like she’s a huge problem for not just me but for everyone short chubby Hispanic!! I think her name is Daisy!! She’s lucky someone hasn’t smacked her around yet, geez Louise if you hate your job and life that much quit! Or better yet management do a secret shopper on her you’ll see. Even if you’re nice and smile she’s terrible. Rolls her eyes, gets pissed if you ask for a sauce, like get a grip it’s your job!!
Service: 1
Helen Rheeyoin
I went to Drive Thru and my app wasn't open up for ordering and then at the window my app was opened so I realized I had a free churros staff says she can't give to me. Has to be at the order in first place. So rude, so lack of kindness. Always same attitude same atmosphere . Her name was Deisy B. She had a same attitude all the time. When I asked her some condiment she ignored.
Atmosphere: 1
Food: 1
Service: 1
Yvonne Moreno
Love those crunchy tacos.
Vegetarian options: You can have salads, burritos, and tacos with out chicken just have them sub avocado
Every piece of chicken is overcooked
Atmosphere: 3
Food: 2
Service: 3
It’s chicken with style. I did the drive through that moved along pretty quickly. I order the 8piece keg and thigh dinner with rice and beans for three adults and we even had enough leftovers for lunch the next day at the beach. The chicken pieces were a good size and perfectly cooked. I love the crispy seasoned skin that make it so tasty. Definitely a good tasty affordable dinner, especially when you have a coupon.
Atmosphere: 3
Food: 5
Service: 5
Great quality food with friendly service. A bit slow on the service but overall a very nice meal.
Atmosphere: 4
Food: 5
Service: 4
It was a very disappointing visit today. I ordered the chicken, it was dry and burnt. I went back to ask for it to be replaced and I saw the employees bickering about me refusing to eat black dry chicken. The restaurant needed cleaning and it wasn’t a pleasant atmosphere to eat in.
Atmosphere: 1
Food: 1
Service: 1
The employee Sebas was very respectful. The ice machine ran out and he graciously offered to refill our cups and then refill the machine. Overall he had a very positive attitude, will definitely come back to this location.
Atmosphere: 5
Food: 5
Service: 5
I get quality food to eat while working with staff that always is friendly and doing a job well!
Atmosphere: 5
Food: 5
Service: 5
For the tacos el carbon combo. Affordable combo. Best when the chips are fresh. They need to bottle the avocado sauce.
Stinky restaurant. As soon as you enter, the bathroom smells of feces. Horrible. I wanted to leave, but my boyfriend ordered. I didn't order anything because I thought the place was unsanitary. Worse, I had to use the bathroom. It wasn't just dirty from the day itself, but dirty to the point of having crusts on the sink, the faucet, and everything. Much worse than a street bathroom. And my goodness, what a stinky bathroom, I even lost my appetite.🤢🤢🤢🤢🤢
Atmosphere: 1
Food: 1
Service: 1
Once again they don't have white meat chicken. I placed my order on the app for pickup. Was called and told they were out of white meat chicken and they could put thigh meat on my double chicken tostada salad and my pollo bowl I paid extra for white meat. I declined and asked for a refund for my order which had other items. Was told they would cancel my order and issue a refund. Well I am still waiting for my refund. Now I have to reach out to my credit card company for a refund since it has been 5 days. They told me I should have it within 3 days. I don''t know why I purchase from this location since this is a regular occurrence here. The El Pollo Loco at Chapman and Placentia is much better but it is a further drive for me.
Atmosphere: 3
Food: 1
Service: 3
I like this store in Brea compare the one in Hacienda heights.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I like my 5$ pollo bowl combo the price is insane I’ve been comming here For quite some time now daisy is such a fast cashier and know what she is doing its my go to becsue of how fast and good service is!!!!!
Atmosphere: 5
Food: 5
Service: 5
Got my food it was amazing , this is one of my favorite el polo locos to come too. Amazing food and amazing customer service.
Atmosphere: 5
Food: 5
Service: 5
The worst attitude by girl in drive thru. Every single time she is so nasty and mean, can someone fire this chick already looks like she’s a huge problem for not just me but for everyone short chubby Hispanic!! I think her name is Daisy!! She’s lucky someone hasn’t smacked her around yet, geez Louise if you hate your job and life that much quit! Or better yet management do a secret shopper on her you’ll see. Even if you’re nice and smile she’s terrible.
Rolls her eyes, gets pissed if you ask for a sauce, like get a grip it’s your job!!
Service: 1
I went to Drive Thru and my app wasn't open up for ordering and then at the window my app was opened so I realized I had a free churros staff says she can't give to me.
Has to be at the order in first place.
So rude, so lack of kindness.
Always same attitude same atmosphere .
Her name was Deisy B.
She had a same attitude all the time.
When I asked her some condiment she ignored.
Atmosphere: 1
Food: 1
Service: 1
Love those crunchy tacos.
Vegetarian options: You can have salads, burritos, and tacos with out chicken just have them sub avocado
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Pollo Bowl Combo
Loading...