McDonald's
825 E Imperial Hwy, Brea
(714) 529-5791
Recent Reviews
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Ordered online since on google, their website, and on Uber eats it says they are open 24hrs but when going in person/ordering online they are closed but yet still accpet orders despite them being closed.
Service: 1
Edit: To the Owner response. I am not filling out a form. I have my feedback here and the issue. It is all here.
My local McDonald’s closed but the app said this specific location was open on Christmas Day and continued accepting orders. Based on this information, I drove 20 minutes to the restaurant, only to find it closed, with multiple other cars arriving as well. Then had to drive another 20 minutes back home empty handed. Sure my order was refunded but my gas and time was wasted. The app provided misleading information, causing wasted time and travel, and should not allow orders when a location is closed.
Atmosphere: 1
Food: 1
Service: 3
Don't say you're open for Christmas day when you're not!!! So rude to the hundreds of people that were affected by ur inconsideration that day. On the app and online YOUR LOCATION SAID IT WAS OPEN!! So COMPLETELY RUDE!
A quite place to go in the morning for your coffee.
Atmosphere: 4
Food: 4
Service: 4
Food was fresh and delicious
Atmosphere: 5
Food: 5
Service: 5
Quite place before 9 am
Atmosphere: 4
Food: 4
Service: 4
To the lady working at this location Who took the order of one combo big Mac and six count McNugget I forgot to ask for sauce and I checked my bag and I realized you gave me some without me even asking you’re amazing. Thank you so much.
Atmosphere: 5
Food: 5
Service: 5
The majority of the staff at this location is very friendly. They have a great play area for toddler age. Food is always fresh and hot. You definitely need the app for the deals.
Atmosphere: 4
Food: 4
Service: 4
The lines are usually long which Is good because it means something is going right however there have been some rude encounters which again is totally understandable because everyone has bad days and can experience other unpleasant people
The play ground was small and surprisingly clean
Atmosphere: 3
Food: 3
Service: 3
Food coming out was slow but it was still good!
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Excellent staff and managers... I'm eating while on the go delivering and when they were aware that sandwich was made insufficiently, they never hesitated to start over and I appreciate their courtesy!
Atmosphere: 5
Food: 4
Service: 5
Playplace area is hot. Asked multiple times to turn the ac on and was told they would. An hour later its still not on. Multiple tables and chairs are dirty and the playplace slide smells like vomit.
Atmosphere: 1
Food: 4
Service: 2
Only order a happy meal, substituted apple slice with additional kids fries, turned out they only took out the apple slices without giving in extra fries. What a hassle?
Atmosphere: 3
Food: 2
Service: 3
That night Manager deserves a raise. Whoever was working at around 3:30 AM on July 28 Monday. That team right away as my first interaction with them with the late night crew I assumed they just wouldn’t even care and my food would be terrible lol what I would expect from McDonald’s this late. But as I left that parking lot, I told myself I have a feeling the food’s gonna be super fresh and good just because that crew was so cool and nice and professional. For me to leave a review at McDonald’s at 4:20 AM currently. Should tell you something that morning crew today deserves a raise. My food was super fresh and my buns were still warm by the time I got home insane. That all crispy and hard the bread you get lol fries were fresh. Everything was. Bomb not gonna lie it even keep pretty and neat
Atmosphere: 5
Food: 5
Service: 5
Slowest McDonald's on the planet. 20± minutes to get through the drive-thru to pick up a mobile order. Pathetic
Atmosphere: 2
Food: 3
Service: 1
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