Got there no wait ordered all you can eat soup and salad was great. The waitress was nice and friendly.
Atmosphere: 5
Food: 5
Service: 5
Jose O.C
The food was good and service was fast.
Atmosphere: 4
Food: 3
Service: 5
P L
Good efficient services and food value for money. Table a bit small for extra orders.
Atmosphere: 4
Food: 4
Service: 5
Tariq Hilala
I came with my family hoping to enjoy a peaceful meal together, but the experience was very disappointing.
We ordered 3 entrées for 5 people, which should not be an issue. From the beginning, the server had a rude attitude and spoke to us in a disrespectful way when he commented, “that’s it,” regarding our order.
We also ordered salad for two entrées and one soup. The salad that was brought out was extremely small. When we politely asked for a refill, the server said we would have to pay extra because we were sharing, which did not feel right or properly explained.
I then asked to speak with the manager to resolve the issue calmly. I explained how uncomfortable the situation felt and the attitude we received. Unfortunately, the manager (I believe her name was Catie) did not attempt to fix the situation or show any understanding. She simply said that if we paid for another salad, it could be refilled as much as we wanted. We replaced the server, and never saw her face for help as well.
The lack of customer service, empathy, and proper handling of the situation was very disappointing. This experience made my family feel unwelcome, and it’s not what we expected when dining out together.
Atmosphere: 3
Food: 4
Service: 1
B Xxx
The food was good, good atmosphere. I did not like that We were charged an extra 4 dollars per plate (without being told beforehand) for *substituting* potatoes for plain noodles.
Atmosphere: 5
Food: 5
Service: 3
Josh Griffin
Classic and delicious Italian American cuisine. Server named Taylor was attentive and lovely. The manager stopped by the table multiple times very charismatic and warm. Felt like a great experience with food you could always count on.
Atmosphere: 5
Food: 5
Service: 5
Jesse Kopeny
Eggplant parmisan is great! So is the Toscana soup!
Atmosphere: 5
Food: 5
Service: 5
Elisia Belisle Sanchez
I really wish there was more consistency in the service. I just had my braces tightened and requested for my food to be chopped finely—something this same location has happily done for me in the past. When I called to place my usual order, I asked the girl three separate times to please make sure it was chopped finely, and she confirmed each time.
However, when I arrived for pickup, instead of honoring the request, the waiter told me that they “don’t do those types of things” at this establishment. She then went to ask her trainer, and both of them proceeded to make sarcastic side comments while looking over at my car, as if I had asked for something unreasonable.
If employees are going to openly talk about a customer, make facial expressions, or use dismissive gestures, I prefer that it not be done while I am standing right there. I understand young workers are still learning, but customer service is still expected. After this experience, I’m no longer satisfied with this establishment.
Jay Risner
Enjoy having lunch here.
Atmosphere: 5
Food: 5
Service: 5
Kevin Lee
A nice, well managed branch of Olive Garden. Great service and good standard Olive Garden food. Cheers. Also, this location is located right across from Brea Mall.
Me and my friends went there and had horrible service was so mean The waitress took all her anger out on my friends We were just trying to celebrate my friend
Atmosphere: 1
Food: 1
Service: 1
TOKINFOIN
In this location service was excellent, waitress was very attentive so she got a Big tip. Food is always delicious 😋 This olive garden is located right by the Brea Mall.
Atmosphere: 5
Food: 5
Service: 5
Bill Goog
Lots of leftovers - maybe 5 more meals
Atmosphere: 4
Food: 4
Service: 4
P. A.
Enjoyed the lasagna with salad today and it was delicious! The waiter was so helpful in helping me decide what to eat. He had the best disposition! Good job Olive Garden! 🎉
Got there no wait ordered all you can eat soup and salad was great. The waitress was nice and friendly.
Atmosphere: 5
Food: 5
Service: 5
The food was good and service was fast.
Atmosphere: 4
Food: 3
Service: 5
Good efficient services and food value for money. Table a bit small for extra orders.
Atmosphere: 4
Food: 4
Service: 5
I came with my family hoping to enjoy a peaceful meal together, but the experience was very disappointing.
We ordered 3 entrées for 5 people, which should not be an issue. From the beginning, the server had a rude attitude and spoke to us in a disrespectful way when he commented, “that’s it,” regarding our order.
We also ordered salad for two entrées and one soup. The salad that was brought out was extremely small. When we politely asked for a refill, the server said we would have to pay extra because we were sharing, which did not feel right or properly explained.
I then asked to speak with the manager to resolve the issue calmly. I explained how uncomfortable the situation felt and the attitude we received. Unfortunately, the manager (I believe her name was Catie) did not attempt to fix the situation or show any understanding. She simply said that if we paid for another salad, it could be refilled as much as we wanted. We replaced the server, and never saw her face for help as well.
The lack of customer service, empathy, and proper handling of the situation was very disappointing. This experience made my family feel unwelcome, and it’s not what we expected when dining out together.
Atmosphere: 3
Food: 4
Service: 1
The food was good, good atmosphere. I did not like that We were charged an extra 4 dollars per plate (without being told beforehand) for *substituting* potatoes for plain noodles.
Atmosphere: 5
Food: 5
Service: 3
Classic and delicious Italian American cuisine. Server named Taylor was attentive and lovely. The manager stopped by the table multiple times very charismatic and warm. Felt like a great experience with food you could always count on.
Atmosphere: 5
Food: 5
Service: 5
Eggplant parmisan is great! So is the Toscana soup!
Atmosphere: 5
Food: 5
Service: 5
I really wish there was more consistency in the service. I just had my braces tightened and requested for my food to be chopped finely—something this same location has happily done for me in the past. When I called to place my usual order, I asked the girl three separate times to please make sure it was chopped finely, and she confirmed each time.
However, when I arrived for pickup, instead of honoring the request, the waiter told me that they “don’t do those types of things” at this establishment. She then went to ask her trainer, and both of them proceeded to make sarcastic side comments while looking over at my car, as if I had asked for something unreasonable.
If employees are going to openly talk about a customer, make facial expressions, or use dismissive gestures, I prefer that it not be done while I am standing right there. I understand young workers are still learning, but customer service is still expected. After this experience, I’m no longer satisfied with this establishment.
Enjoy having lunch here.
Atmosphere: 5
Food: 5
Service: 5
A nice, well managed branch of Olive Garden. Great service and good standard Olive Garden food. Cheers. Also, this location is located right across from Brea Mall.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Me and my friends went there and had horrible service was so mean The waitress took all her anger out on my friends We were just trying to celebrate my friend
Atmosphere: 1
Food: 1
Service: 1
In this location service was excellent, waitress was very attentive so she got a Big tip. Food is always delicious 😋
This olive garden is located right by the Brea Mall.
Atmosphere: 5
Food: 5
Service: 5
Lots of leftovers - maybe 5 more meals
Atmosphere: 4
Food: 4
Service: 4
Enjoyed the lasagna with salad today and it was delicious! The waiter was so helpful in helping me decide what to eat. He had the best disposition! Good job Olive Garden! 🎉
Our server was great!
Atmosphere: 5
Food: 5
Service: 5
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