My son and his friend traveled a long way to be the first customers that this establishment had for Labor Day. Anticipating excellent service and food, my son was presented with not only a decline for acceptance of his payment but a refusal of the tip he offered on the implied basis that his money was not wanted. Grasping for his favorite seafood experience he persisted in receiving food and service. Though soft and seemingly kind in nature, the waitress devalued the presence of my son and his friend. This was all transpired after a refusal to drink alcohol on the basis of being on county probation. Their cash and credit cards were inexplicably, in the blunt sense, unacceptable. If their system is down, and bills cannot be properly verified, why are they still serving food to much larger parties that had arrived? In the end, awkward service comes in full force here when you as the customer a little but honest. I hope this never happens again.
Atmosphere: 3
Food: 4
Service: 1
Madeline Roman
The service was amazing when we went. The food was delicious and we were pleased with everything we ordered. The really cool part was the bottle they brought out for us to watch our hands. Would definitely go back to try more items! ☺️
Atmosphere: 5
Food: 5
Service: 5
Jon Ley
Great service, excellent menu, happy hour oysters and a beer is hard to beat. The excellent fish and shrimp tacos is the cherry on top.
Atmosphere: 5
Food: 5
Service: 5
Jen Y
Everything we ordered was absolutely delicious! We’re definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
K Mackenzie
The worst garlic beard ever, butter and some garlic on pita bread that were dried out and not worth, eating gumbo was good but unusually salty. Ordered grilled shrimp but my daughter said they had a funny taste. The wedges salads were good but no ranch dressing as asked for on one. Discouraging dinner.
Atmosphere: 4
Food: 2
Service: 4
Cheryl Lumpkin
Always great meals. Excellent service 👏
Atmosphere: 5
Food: 5
Service: 5
Ramon Perez
Great food and great service 👍 . On the Hook never disappoints.
Atmosphere: 5
Food: 5
Service: 5
andrew frierson
Great food like always
Atmosphere: 5
Food: 5
Service: 5
Chrissy B
Arrived at opening so there was no wait to be seated. Plenty of food options on the menu, more than I remembered from when they opened years ago. The Caesar salad is entree size. They offer chicken fingers for the kids and chicken for the people who don’t eat fish. Their speciality is shrimp and crab in the bag like a boil where you pour it on the table or you can eat yours individually. Their speciality shrimp was $18.99lb plus $2 if you wanted your shrimp peeled. Snow crab was $29lb. These prices are market prices so they fluctuate. King crab if I remember correctly is $69lb. Service was great. Also, I recommend the beignets, they are yummy and add the strawberries.
Atmosphere: 5
Food: 5
Service: 5
Liam Jay
Everything was great, food and drinks were amazing! We’ll definitely be back.
My son and his friend traveled a long way to be the first customers that this establishment had for Labor Day. Anticipating excellent service and food, my son was presented with not only a decline for acceptance of his payment but a refusal of the tip he offered on the implied basis that his money was not wanted. Grasping for his favorite seafood experience he persisted in receiving food and service. Though soft and seemingly kind in nature, the waitress devalued the presence of my son and his friend. This was all transpired after a refusal to drink alcohol on the basis of being on county probation. Their cash and credit cards were inexplicably, in the blunt sense, unacceptable. If their system is down, and bills cannot be properly verified, why are they still serving food to much larger parties that had arrived? In the end, awkward service comes in full force here when you as the customer a little but honest. I hope this never happens again.
Atmosphere: 3
Food: 4
Service: 1
The service was amazing when we went. The food was delicious and we were pleased with everything we ordered. The really cool part was the bottle they brought out for us to watch our hands. Would definitely go back to try more items! ☺️
Atmosphere: 5
Food: 5
Service: 5
Great service, excellent menu, happy hour oysters and a beer is hard to beat. The excellent fish and shrimp tacos is the cherry on top.
Atmosphere: 5
Food: 5
Service: 5
Everything we ordered was absolutely delicious! We’re definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
The worst garlic beard ever, butter and some garlic on pita bread that were dried out and not worth, eating gumbo was good but unusually salty. Ordered grilled shrimp but my daughter said they had a funny taste. The wedges salads were good but no ranch dressing as asked for on one. Discouraging dinner.
Atmosphere: 4
Food: 2
Service: 4
Always great meals. Excellent service 👏
Atmosphere: 5
Food: 5
Service: 5
Great food and great service 👍 . On the Hook never disappoints.
Atmosphere: 5
Food: 5
Service: 5
Great food like always
Atmosphere: 5
Food: 5
Service: 5
Arrived at opening so there was no wait to be seated. Plenty of food options on the menu, more than I remembered from when they opened years ago. The Caesar salad is entree size. They offer chicken fingers for the kids and chicken for the people who don’t eat fish. Their speciality is shrimp and crab in the bag like a boil where you pour it on the table or you can eat yours individually. Their speciality shrimp was $18.99lb plus $2 if you wanted your shrimp peeled. Snow crab was $29lb. These prices are market prices so they fluctuate. King crab if I remember correctly is $69lb. Service was great. Also, I recommend the beignets, they are yummy and add the strawberries.
Atmosphere: 5
Food: 5
Service: 5
Everything was great, food and drinks were amazing! We’ll definitely be back.
Restaurantji Recommends
Great tasting food,service,my favorite restaurant
Atmosphere: 4
Food: 5
Service: 5
Came in 30min before closed and they did a spectacular job..
They need to update the place. It's starting to look unkempt. Food and service was good. Don't pass up the fried zucchini!
Nice place. Good food
Had the noodles and shrimp and my husband had the fish and chips. Super tasty. Really great service. Love the vibe.
Then we had the fried banana. Oh my. Decadent. Perfect to share.
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