Pizza Hut
649 W Imperial Hwy, Brea
(714) 256-1616
Recent Reviews
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The toppings tasted worse than those $1 red baron frozen pizzas. The dough did not proof and was FLAT. I asked for a refund after throwing away almost 2 entire pizzas and they refused. Never ordering from here ever again.
Atmosphere: 2
Food: 1
Service: 1
We ordered pizza, wings, and breadsticks. They did not have plates to give us. They are rude and make no effort to help customers. They charge for every ranch and do not even give one with your order.
The wings were swimming in oil and the container was all dirty as if the items had been shaken. A picture is added to this review. They placed the wings and breadsticks in the plastic bag and some oil had already dropped out and gotten the breadsticks all oily.
The manager was very rude. It is no surprise to see so many reviews with 1 star.
Atmosphere: 1
Food: 1
Service: 1
Manager is so rude and so bad . He dnt know how to treat peples
Atmosphere: 1
Service: 1
Easy parking good food quick service
Atmosphere: 5
Food: 5
Service: 5
Ordered takeout. Pizza tastes good, but the price has gotten expensive.
Atmosphere: 2
Food: 4
Service: 4
I came here with my family and we had a wonderful experience! Khalid (I assume the manager) was so sweet helpful! We had a big order and he made it more cost effective which we really appreciated. Great customer service, great pizza, and it felt like they cared about the customers. It was a nostalgic visit in the best way. I’d recommend coming here if you’re in the area and in the mood for some pizza! Go next door for ice cream after!
Atmosphere: 5
Food: 5
Service: 5
This Pizza Hut has the very best customer service!!! Especially Khalid!! He went above and beyond to make sure my order was perfect!! I really appreciate his hard work and attitude! He deserves a raise!!
Atmosphere: 5
Food: 5
Service: 5
I WENT THERE RIGHT BEFORE CLOSING TIME AND THEY STILL GAVE ME AN AMAZING
Atmosphere: 5
Food: 5
Service: 5
Didn't get my points and I spent 91 bucks .
Atmosphere: 1
Food: 2
Service: 3
We are all still completely shocked at just how terrible this entire experience has been. Like, "What happened to this place and how the hell are they still in business acting like this." Three pizzas ordered two were almost entirely inedible. All the sauce put right in the middle of the pizzas with none on the outer to 2 inches. Multiple pieces had no or very few toppings, with most put to compensate for the places where there wasn't sauce.
But even worse than that was the service trying to contact them. We've been trying for literally 45 minutes to call them either getting hung up on while waiting or maybe a busy signal. Calling corporate was useless. They just refer to the store and refused to handle it. Still completely amazed at how bad this was. We've been ordering from them for years and this is just shockingly terrible
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
They use DoorDash for delivery now and I've had nothing but problems. They left my order (an open pizza box) on my neighbor's sidewalk.
Atmosphere: 1
Food: 1
Service: 1
Everything was superb compared to my past experience with different locations.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Medium Pizza
The pizza was so bad that the slices came apart on the drive home...and the toppings were dehydrated and shriveled. The pasta had sauce on only the top layer, the rest of the noodles had no sauce. Avoid at all costs, not worth $$
Really long time for a simple pizza
Atmosphere: 1
Food: 1
Very concerned about how Khalid treated a doordash driver at this Pizza Hut.
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