We went there with 5 adults and 6 grandsons. We all had the lunch specials, and it was delicious.
The service was great. In fact I even told the manager how great our server was.
We'll definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Hedieh Mirahmadi Falco
We just returned to this location after swearing it off a year ago. I am so glad we decided to give it another try! The food was fresh, hot and delicious. I had the rock lobster which was so yummy and my husband had the cheeseburger which was also amazing. Highly recommend it!
Atmosphere: 5
Food: 5
Service: 5
Mina Sharony
the food quality not like before and the service was very bad with very bad response from the manager
Atmosphere: 3
Food: 3
Service: 1
Martin Corral
birthday celebration. Appeared to be a slow night for the restaurant. Server was very attentive. Anticipated requests, very friendly. Most of the plates were delicious. Fried fish was a bit salty but everything else was really good.
Atmosphere: 4
Food: 4
Service: 5
Steve Sterry
I was using the men's restroom when their giant toilet paper dispenser ran out of paper. Luckily I had my cell phone and someone answered; otherwise I would have been SOL. When I was finally able to finish and wash my hands, all the soap dispensers were out of soap. Maintenance of the restroom was also poor.
Atmosphere: 1
Food: 5
Service: 3
Lucy Hall Arthur
My husband and I had an early dinner and Marvin our waiter provided excellent services. He had multiple tables and was very attentive to all. We have eaten at many Red Lobsters across the US and this was the best service we had. To Marvin and the management, keep up the great services to all.
Atmosphere: 5
Food: 5
Service: 5
Rahila Khan
Food was very good everything was good except service was not good.
Atmosphere: 5
Food: 5
Service: 1
Caroline Azer
Last Sunday was our first time ever at Red Lobster, and it will definitely be our last. We were a large group of 25 people, and our family’s order was actually the first one the server took. Shockingly, it ended up being the only order that never came. All our friends got their food, while our server casually claimed she “forgot ours” — no apology, no explanation, nothing.
A few minutes later, the manager Erin came over. Instead of apologizing or taking responsibility, she blamed us and said that because we were a big group, they “forgot” our order. Her attitude was unprofessional, dismissive, and honestly unbelievable. She never once said “I’m sorry.” All she kept repeating was that the food would come and we “just have to wait.” At that point, we were extremely frustrated.
We asked to speak to another supervisor, and thank God Ignacio Arroyo (Culinary Manager) came. He was the only person who handled the situation professionally. He apologized, took ownership of the mistake, and made things right. Mistakes can happen — we understand that. But the way Erin handled the situation was unacceptable, and it completely ruined our experience.
I truly hope this message reaches Constance Walsh (General Manager) so she is aware of how guests are being treated. Management needs to make sure the right people are interacting with customers.
This was our first time at Red Lobster, and out of 25 people, not a single one left with a positive experience. Even the guests who received their food on time were upset after seeing how poorly our family was treated.
Absolutely unacceptable service. We won’t be returning.
Atmosphere: 2
Food: 2
Service: 1
Celia Quijas
Fantastic service great selection and Mellisa was wonderful server very attentive and friendly
Atmosphere: 5
Food: 5
Service: 5
Susan Nakamura
Our server Melissa was very pleasant and attentive!
I had an amazing dining experience at Red Lobster! The food was fresh, flavorful, and served hot. The lobster, shrimp, and biscuits were absolutely delicious, and the service was friendly and attentive from start to finish. The atmosphere was cozy and inviting, making it a perfect place for a relaxed meal. Definitely recommend for anyone craving great seafood and a satisfying dining experience!
Atmosphere: 5
Food: 5
Service: 5
Ravi
Not too busy, was late to reservation but they were able to accommodate without issue. Good selection was great and sever was awesome! She was very attentive and accurate, great updates on food and coffee. Really nice experience and comfortable, too.
holly sowersby
Cool experience and a great waiter. Made my birthday better than it should have been.
Atmosphere: 5
Food: 5
Service: 5
Jorge Rivera
Love Seafood
Atmosphere: 5
Food: 5
Service: 5
Jackie Parker
It has been a yeat since I have eaten at Red Lobster and have to say it was an excellent meal with excellent service in the bar by server, Sara. Thank you for a great experience I will be back soon.
We went there with 5 adults and 6 grandsons. We all had the lunch specials, and it was delicious.
The service was great. In fact I even told the manager how great our server was.
We'll definitely be back.
Atmosphere: 5
Food: 5
Service: 5
We just returned to this location after swearing it off a year ago. I am so glad we decided to give it another try! The food was fresh, hot and delicious. I had the rock lobster which was so yummy and my husband had the cheeseburger which was also amazing. Highly recommend it!
Atmosphere: 5
Food: 5
Service: 5
the food quality not like before and the service was very bad with very bad response from the manager
Atmosphere: 3
Food: 3
Service: 1
birthday celebration. Appeared to be a slow night for the restaurant. Server was very attentive. Anticipated requests, very friendly. Most of the plates were delicious. Fried fish was a bit salty but everything else was really good.
Atmosphere: 4
Food: 4
Service: 5
I was using the men's restroom when their giant toilet paper dispenser ran out of paper. Luckily I had my cell phone and someone answered; otherwise I would have been SOL. When I was finally able to finish and wash my hands, all the soap dispensers were out of soap. Maintenance of the restroom was also poor.
Atmosphere: 1
Food: 5
Service: 3
My husband and I had an early dinner and Marvin our waiter provided excellent services. He had multiple tables and was very attentive to all. We have eaten at many Red Lobsters across the US and this was the best service we had. To Marvin and the management, keep up the great services to all.
Atmosphere: 5
Food: 5
Service: 5
Food was very good everything was good except service was not good.
Atmosphere: 5
Food: 5
Service: 1
Last Sunday was our first time ever at Red Lobster, and it will definitely be our last. We were a large group of 25 people, and our family’s order was actually the first one the server took. Shockingly, it ended up being the only order that never came. All our friends got their food, while our server casually claimed she “forgot ours” — no apology, no explanation, nothing.
A few minutes later, the manager Erin came over. Instead of apologizing or taking responsibility, she blamed us and said that because we were a big group, they “forgot” our order. Her attitude was unprofessional, dismissive, and honestly unbelievable. She never once said “I’m sorry.” All she kept repeating was that the food would come and we “just have to wait.” At that point, we were extremely frustrated.
We asked to speak to another supervisor, and thank God Ignacio Arroyo (Culinary Manager) came. He was the only person who handled the situation professionally. He apologized, took ownership of the mistake, and made things right. Mistakes can happen — we understand that. But the way Erin handled the situation was unacceptable, and it completely ruined our experience.
I truly hope this message reaches Constance Walsh (General Manager) so she is aware of how guests are being treated. Management needs to make sure the right people are interacting with customers.
This was our first time at Red Lobster, and out of 25 people, not a single one left with a positive experience. Even the guests who received their food on time were upset after seeing how poorly our family was treated.
Absolutely unacceptable service. We won’t be returning.
Atmosphere: 2
Food: 2
Service: 1
Fantastic service great selection and Mellisa was wonderful server very attentive and friendly
Atmosphere: 5
Food: 5
Service: 5
Our server Melissa was very pleasant and attentive!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I had an amazing dining experience at Red Lobster! The food was fresh, flavorful, and served hot. The lobster, shrimp, and biscuits were absolutely delicious, and the service was friendly and attentive from start to finish. The atmosphere was cozy and inviting, making it a perfect place for a relaxed meal. Definitely recommend for anyone craving great seafood and a satisfying dining experience!
Atmosphere: 5
Food: 5
Service: 5
Not too busy, was late to reservation but they were able to accommodate without issue. Good selection was great and sever was awesome! She was very attentive and accurate, great updates on food and coffee. Really nice experience and comfortable, too.
Cool experience and a great waiter. Made my birthday better than it should have been.
Atmosphere: 5
Food: 5
Service: 5
Love Seafood
Atmosphere: 5
Food: 5
Service: 5
It has been a yeat since I have eaten at Red Lobster and have to say it was an excellent meal with excellent service in the bar by server, Sara. Thank you for a great experience I will be back soon.
Atmosphere: 5
Food: 5
Service: 5
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