I gave Roll em Up Taquitos enough time to respond to this problem. But… no response seems to be what I’m going to expect.
On our way to Vegas, we stopped to eat. We chose Roll em Up Taquitos. When we ordered, they asked “for here” or “to go”. We chose to eat there. We get our food in a to go bag and we are now told that the place has been shut down by the Health Department and we could not stay. On our way out, the notice was placd in the window next to their B rating
I emailed the corporate offices with no response. I reasonably asked that we be refunded the cost of our food (about $20.00). No response, so I assume that since they don’t appear to care about the safety of having a current health permit, they don’t care about my complaint. So, here o start…
Sorry Roll em Up, I started with you.
Bryssa Williams
So good definitely recommend and corn so good fully loaded
Gustavo Jimenez
Food is okay, they only had one person working on a Saturday afternoon and were out of different food options besides chicken.
Atmosphere: 1
Food: 3
Service: 3
Cameron D
Loved Roll ‘Em Up but as of yesterday it seems they have shut down. They are closed
Atmosphere: 5
Food: 5
Service: 5
Armando Alegria
Love this place but for some reason this location does not ever get what they need. I've stop on multiple occasions and they are always out of something. Today they only have beef corn tortilla taquitos. No large drink cups ice machine broken. Give this store the support they need all the workers are great 👍
Atmosphere: 3
Food: 4
Service: 5
Alixandra Ghiotto
Everyone who works here is rude! Not welcoming, when you ask for something they sigh and make stupid faces. Trash.
Harmanpreet Dhillon
The worst experience ever!!!!!! My husband orders his nachos and guac. We get there and she said there’s no guac (but we are charged for it). We ask her to refund us for the guac, she says we have to go through the app since it was an online order through the app. We go to the app and there is not even an option to refund. We tell her we can’t get a refund through the app and we are requesting her help and asking for a refund in person, she said she can’t help us because we ordered it online through the app. We tried to have her cancel our whole order so we can get a refund for the whole thing instead and still she said she can’t help us! When I asked for manager to come talk to us, she said she is there by herself and nobody else is there!
What the actual frick! Why did they not take out the guac from their menu if they didn’t even have it!!! This is also not the first time this happened! This same exact thing happened to us last time too but they were nice enough last time to refund us in person and so we thought we would give this place another try! But now we have to be the ones fixing the problem for something that was their fault! If I could give this place a minus 10 review, I would because this is just so upsetting and unacceptable! What a waste of time! Now I have to fix this whole mess if I want my money back and still have to find another place for the nachos!
Atmosphere: 1
Food: 1
Service: 1
Javier Marquez
Hispanic girl needs to smile, very rude , other than that food not bad
Atmosphere: 1
Food: 5
Service: 1
John Taylor
Went after a movie, expected better taquitos considering that's their specialty. Just average.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Avocado, Taquitos with Cheese
Joshua Solon Woods
Our first time here at your Tejon location in California. We got the 4 item combo with a Elote on a stick. On our 11 year anniversary it was amazing we wish you had a location in Tulare,California we know it would blow up there.
My wife and I love roll it up. We just haven’t gone because they started closing earlier. We would always order the Bomb AF nachos and a side of taquitos at least once a week, late at night. Unfortunately we haven’t had any in months because they close at 10 pm now… I loved their frozen horchata too
Atmosphere: 5
Food: 5
Service: 3
Tamie Jennings
Went last week, drove 20 miles home with my to go order to find out was missing food. Wasn't worth the 40 extra miles there and back to go back to the store. Emailed twice to hopefully get a refund or replacement the next time I'm out there(I live in a rural area) No response. Called the store, no answer. Not only am I out the money but I was the one that wanted the taquitos and I didn't get them. They got my money and apparently that's all they care about.
Jasmine Solis
It’s been a while since my family and I have been here, but now I understand why this place is always empty. We had such a horrible and embarrassing experience ordering food from this place. When they brought us our party pack, the woman with the black hair was so bothered and rolled her eyes at us because we asked her for trays to eat our food on and then we went to the registered and I guess it bothered her that we asked her for extra napkins because they only put 2 in our box. The women with the blonde highlights was the cashier and she was just as rude. This place was completely empty so it’s not like we were bothering them at a busy time. These requests were basic. Overall so horrible we ended up getting a refund. Never coming here again!!!! DO NOT RECOMMEND!!!!!!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Gimena Sosa
The best taquitos in the world, the employees were really nice.? I recommend it!!!
I gave Roll em Up Taquitos enough time to respond to this problem. But… no response seems to be what I’m going to expect. On our way to Vegas, we stopped to eat. We chose Roll em Up Taquitos. When we ordered, they asked “for here” or “to go”. We chose to eat there. We get our food in a to go bag and we are now told that the place has been shut down by the Health Department and we could not stay. On our way out, the notice was placd in the window next to their B rating I emailed the corporate offices with no response. I reasonably asked that we be refunded the cost of our food (about $20.00). No response, so I assume that since they don’t appear to care about the safety of having a current health permit, they don’t care about my complaint. So, here o start… Sorry Roll em Up, I started with you.
So good definitely recommend and corn so good fully loaded
Food is okay, they only had one person working on a Saturday afternoon and were out of different food options besides chicken.
Atmosphere: 1
Food: 3
Service: 3
Loved Roll ‘Em Up but as of yesterday it seems they have shut down. They are closed
Atmosphere: 5
Food: 5
Service: 5
Love this place but for some reason this location does not ever get what they need. I've stop on multiple occasions and they are always out of something. Today they only have beef corn tortilla taquitos. No large drink cups ice machine broken. Give this store the support they need all the workers are great 👍
Atmosphere: 3
Food: 4
Service: 5
Everyone who works here is rude! Not welcoming, when you ask for something they sigh and make stupid faces. Trash.
The worst experience ever!!!!!! My husband orders his nachos and guac. We get there and she said there’s no guac (but we are charged for it). We ask her to refund us for the guac, she says we have to go through the app since it was an online order through the app. We go to the app and there is not even an option to refund. We tell her we can’t get a refund through the app and we are requesting her help and asking for a refund in person, she said she can’t help us because we ordered it online through the app. We tried to have her cancel our whole order so we can get a refund for the whole thing instead and still she said she can’t help us! When I asked for manager to come talk to us, she said she is there by herself and nobody else is there!
What the actual frick! Why did they not take out the guac from their menu if they didn’t even have it!!! This is also not the first time this happened! This same exact thing happened to us last time too but they were nice enough last time to refund us in person and so we thought we would give this place another try! But now we have to be the ones fixing the problem for something that was their fault! If I could give this place a minus 10 review, I would because this is just so upsetting and unacceptable! What a waste of time! Now I have to fix this whole mess if I want my money back and still have to find another place for the nachos!
Atmosphere: 1
Food: 1
Service: 1
Hispanic girl needs to smile, very rude , other than that food not bad
Atmosphere: 1
Food: 5
Service: 1
Went after a movie, expected better taquitos considering that's their specialty. Just average.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Avocado, Taquitos with Cheese
Our first time here at your Tejon location in California. We got the 4 item combo with a Elote on a stick. On our 11 year anniversary it was amazing we wish you had a location in Tulare,California we know it would blow up there.
Restaurantji Recommends
They weren't there it was a different restaurant
Atmosphere: 1
Food: 1
Service: 1
My wife and I love roll it up. We just haven’t gone because they started closing earlier. We would always order the Bomb AF nachos and a side of taquitos at least once a week, late at night. Unfortunately we haven’t had any in months because they close at 10 pm now… I loved their frozen horchata too
Atmosphere: 5
Food: 5
Service: 3
Went last week, drove 20 miles home with my to go order to find out was missing food. Wasn't worth the 40 extra miles there and back to go back to the store. Emailed twice to hopefully get a refund or replacement the next time I'm out there(I live in a rural area) No response. Called the store, no answer. Not only am I out the money but I was the one that wanted the taquitos and I didn't get them. They got my money and apparently that's all they care about.
It’s been a while since my family and I have been here, but now I understand why this place is always empty. We had such a horrible and embarrassing experience ordering food from this place. When they brought us our party pack, the woman with the black hair was so bothered and rolled her eyes at us because we asked her for trays to eat our food on and then we went to the registered and I guess it bothered her that we asked her for extra napkins because they only put 2 in our box. The women with the blonde highlights was the cashier and she was just as rude. This place was completely empty so it’s not like we were bothering them at a busy time. These requests were basic. Overall so horrible we ended up getting a refund. Never coming here again!!!! DO NOT RECOMMEND!!!!!!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
The best taquitos in the world, the employees were really nice.?
I recommend it!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado, Taquitos with Cheese
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