Heard there was a new chef. If the steak plates looks like out of a Clint Eastwood film, just know it was him 10/10
Winston Lee
Lio and Tanya with purple hair served us very well. Thanks to them my group enjoyed dinner well.
Tom & Jerry's Vlogs
Hidden Gem
Pros: Good food Big portions Friendly service Nice ambiance ( in hotel ) Typically, no wait to seat
Cons: Parking costs money downstairs Slightly slow since they're not usually busy
Atmosphere: 4
Food: 5
Service: 4
Tom \u0026 Jerry's Vlogs
Hidden Gem
Pros: Good food Big portions Friendly service Nice ambiance ( in hotel ) Typically, no wait to seat
Cons: Parking costs money downstairs Slightly slow since they're not usually busy
IHCF IHCF
Mel and Tania are the BEST hostesses!! They made our company feel like very special and created an atmosphere of FUN!! Thank You for all of the fun, SINGING, and Laughs.
Atmosphere: 5
Food: 5
Service: 5
Jazzy F
The hotel is beautiful. Check in was so easy and the people at the front desk were nice. The breakfast is really good, it has a variety of foods to choose from. The bar was good too! The pool area was beautiful & like how it closes at 12AM. Everything inside the hotel was kept clean and nice. The rooms were pretty big too. Shoutout to Candace , Howie & Raena for coming through with the great customer service!
zoraidacan
the condition of this room is just unsanitary, filthy and disgusting. Room has mold, mildew and dirt that is clearly visible. Sofa had a cushion with a broken zipper, curtains were stained, sliding doors look like they have never been cleaned with visible mildew.and dirt. Pool is in need of cleaning as it was visibly dirty. But the pool area is nice. The only good thing about this trip was the location.
jb4421
I don't know how this could have been worse. Just a few problems....no hot water for shower...serious leak problem in bathroom... no hair dryer... charges for parking...no housekeeping until 7:15 first day even after checking four times...a call at 8:00 PM from management about fixing bath or changing rooms...8:00 PM!!!!!!!!!!!!...juice dispenser no juice first day...day leaving a plumber showed up at 7:30 AM to fix bath leak---no kidding! ...no special recognition for my status...excuses, excuses for all problems. I am tired of going on about the poor management who seems to have forgotten service or apologies...Good grief! We have been staying here over 25 years...or when opened. We never have had such a poor experience. Fortunately for us we checked out Residence Inn...in Brea for next trip...I think will be better. Couldn't be as bad as this. We have been Honors members since...early 1990s. Our Hilton Days maybe over. I doubt very much if this will receive any attention from this survey...my phone is 214 682 1940 in case anyone cares~!!!
eq1762
I couldn’t see check in time online, I called and was told check in was at 4 pm, that’s pretty late if you have dinner plans and need to use the room to get ready. During check out, I was literally harassed at 11 to leave the room, I called and asked for late check out and they charged me extra for 30 additional minutes. Apparently check out was at 11 am. Note: The staff was friendly and helpful. Embassy Suites, fix you price or adjust your check in and out times.
shanonb65
I am a Hilton Honors member and am really picky when it comes to hotels. I chose this hotel as the it was close to our grandchildren who we were visiting and based on the reviews. I was not disappointed. We have finally found our go to hotel near our family. The front desk was very courteous and friendly. The hotel was clean and spacious. I had requested a top floor and that is exactly what I received. The breakfast was perfect for us and the kids. The room was clean and very comfortable. Thank you to Embassy Suites of Brea and we will se you on our next visit!
It was a comfortable stay with excellent breakfast and evening snacks and drinks for all guests. There is a nice view of the hills from the rooms and shops and restaurants nearby for last-minute purchases. If you plan on going to Disney or any of the park attractions for the day, a rental car is definitely a must.
AthenaBend
Super location, great staff, lots of shopping in the area, clean rooms with the ability to open a window for fresh air, really yummy breakfast, fitness center and pool well appointed, always someone around to assist.
chickiemamat
After the Extended Stay America in Brea this place was like a palace. Reminded me very much of the Embassy in Chicago by Navy Pier with the atrium. Free awesome breakfast with cooked-to-order eggs and omelets, cleanliness, comfort, balconies...WOW!!! Don't hesitate to stay here. Across from a grocery store (Sprouts) on one side and the Brea Mall on the other so you can walk wherever! On an unrelated note, the Brea Mall has to be the last mall on earth people actually want to go to. Go figure!
Chris Harris
We stayed in the Embassy Suites and we ordered a meal there, Two entrees. The food was well done and served with excellent service/prep for to go.
Atmosphere: 4
Food: 5
Service: 5
IRANAWilliams
We stayed at this beautiful hotel for 7 months. Everyone that works here from the front desk, restaurant(bar), housekeeping, plumbing, cooks, were the kindest, warmest, most wonderful people ever! They have a fabulous evening reception daily where the cocktails and bartenders are amazing. The food and service here is also exceptional! The sweet people at the front desk always helped us with everything (even restaurant recommendations )with smiles and so much thoughtfulness.It’s right next to The Brea Mall, Target, Downtown Brea, and the world famous Brea Improv. My son enjoyed the exercise room and pool. My family and I are already missing everyone. I forgot to mention that they also have a delicious complimentary breakfast buffet every morning. We plan on staying here at least once a year and it’s mainly because of how special and amazing everyone that works here is. Thank you for giving our family a semblance of happiness after our devastating house fire. I am highly recommending this lovely hotel to everyone we know.
Heard there was a new chef. If the steak plates looks like out of a Clint Eastwood film, just know it was him 10/10
Lio and Tanya with purple hair served us very well. Thanks to them my group enjoyed dinner well.
Hidden Gem
Pros:
Good food
Big portions
Friendly service
Nice ambiance ( in hotel )
Typically, no wait to seat
Cons:
Parking costs money downstairs
Slightly slow since they're not usually busy
Atmosphere: 4
Food: 5
Service: 4
Hidden Gem
Pros:
Good food
Big portions
Friendly service
Nice ambiance ( in hotel )
Typically, no wait to seat
Cons:
Parking costs money downstairs
Slightly slow since they're not usually busy
Mel and Tania are the BEST hostesses!! They made our company feel like very special and created an atmosphere of FUN!! Thank You for all of the fun, SINGING, and Laughs.
Atmosphere: 5
Food: 5
Service: 5
The hotel is beautiful. Check in was so easy and the people at the front desk were nice. The breakfast is really good, it has a variety of foods to choose from. The bar was good too! The pool area was beautiful & like how it closes at 12AM. Everything inside the hotel was kept clean and nice. The rooms were pretty big too. Shoutout to Candace , Howie & Raena for coming through with the great customer service!
the condition of this room is just unsanitary, filthy and disgusting. Room has mold, mildew and dirt that is clearly visible. Sofa had a cushion with a broken zipper, curtains were stained, sliding doors look like they have never been cleaned with visible mildew.and dirt. Pool is in need of cleaning as it was visibly dirty. But the pool area is nice. The only good thing about this trip was the location.
I don't know how this could have been worse. Just a few problems....no hot water for shower...serious leak problem in bathroom... no hair dryer... charges for parking...no housekeeping until 7:15 first day even after checking four times...a call at 8:00 PM from management about fixing bath or changing rooms...8:00 PM!!!!!!!!!!!!...juice dispenser no juice first day...day leaving a plumber showed up at 7:30 AM to fix bath leak---no kidding! ...no special recognition for my status...excuses, excuses for all problems. I am tired of going on about the poor management who seems to have forgotten service or apologies...Good grief! We have been staying here over 25 years...or when opened. We never have had such a poor experience. Fortunately for us we checked out Residence Inn...in Brea for next trip...I think will be better. Couldn't be as bad as this. We have been Honors members since...early 1990s. Our Hilton Days maybe over. I doubt very much if this will receive any attention from this survey...my phone is 214 682 1940 in case anyone cares~!!!
I couldn’t see check in time online, I called and was told check in was at 4 pm, that’s pretty late if you have dinner plans and need to use the room to get ready. During check out, I was literally harassed at 11 to leave the room, I called and asked for late check out and they charged me extra for 30 additional minutes. Apparently check out was at 11 am. Note: The staff was friendly and helpful. Embassy Suites, fix you price or adjust your check in and out times.
I am a Hilton Honors member and am really picky when it comes to hotels. I chose this hotel as the it was close to our grandchildren who we were visiting and based on the reviews. I was not disappointed. We have finally found our go to hotel near our family. The front desk was very courteous and friendly. The hotel was clean and spacious. I had requested a top floor and that is exactly what I received. The breakfast was perfect for us and the kids. The room was clean and very comfortable. Thank you to Embassy Suites of Brea and we will se you on our next visit!
Restaurantji Recommends
It was a comfortable stay with excellent breakfast and evening snacks and drinks for all guests. There is a nice view of the hills from the rooms and shops and restaurants nearby for last-minute purchases. If you plan on going to Disney or any of the park attractions for the day, a rental car is definitely a must.
Super location, great staff, lots of shopping in the area, clean rooms with the ability to open a window for fresh air, really yummy breakfast, fitness center and pool well appointed, always someone around to assist.
After the Extended Stay America in Brea this place was like a palace. Reminded me very much of the Embassy in Chicago by Navy Pier with the atrium. Free awesome breakfast with cooked-to-order eggs and omelets, cleanliness, comfort, balconies...WOW!!! Don't hesitate to stay here. Across from a grocery store (Sprouts) on one side and the Brea Mall on the other so you can walk wherever! On an unrelated note, the Brea Mall has to be the last mall on earth people actually want to go to. Go figure!
We stayed in the Embassy Suites and we ordered a meal there, Two entrees. The food was well done and served with excellent service/prep for to go.
Atmosphere: 4
Food: 5
Service: 5
We stayed at this beautiful hotel for 7 months. Everyone that works here from the front desk, restaurant(bar), housekeeping, plumbing, cooks, were the kindest, warmest, most wonderful people ever! They have a fabulous evening reception daily where the cocktails and bartenders are amazing. The food and service here is also exceptional! The sweet people at the front desk always helped us with everything (even restaurant recommendations )with smiles and so much thoughtfulness.It’s right next to The Brea Mall, Target, Downtown Brea, and the world famous Brea Improv. My son enjoyed the exercise room and pool. My family and I are already missing everyone. I forgot to mention that they also have a delicious complimentary breakfast buffet every morning. We plan on staying here at least once a year and it’s mainly because of how special and amazing everyone that works here is. Thank you for giving our family a semblance of happiness after our devastating house fire. I am highly recommending this lovely hotel to everyone we know.
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