Great price for the food it took awhile for a waiter but food was hot and flavorful
janice ellis
I have been a loyal customer of Chang Shou Restaurant for as long as I can remember, dating back to when it was just a small casino spot. My husband and I have enjoyed countless lunches and dinners here over the years, making it one of our go-to dining spots.
Lately, I’ve been particularly fond of the clay pot chicken bowl, and on a previous visit, a waitress kindly offered me the option of boneless chicken instead of bone-in. I agreed, and it was perfectly prepared. Since then, I have continued to order it this way several times a month without any issues—until my most recent visit.
This past weekend, my husband and I went in for lunch, expecting our usual enjoyable meal. However, we were immediately met with an unpleasant experience. The manager approached our table and bluntly told me that they “do not take special orders” like the one I had requested. Fortunately, I had sent a picture of my meal to my sister in the past, showcasing how it had been prepared for me multiple times before. When I showed the manager this picture, her response was shocking—she stated that “someone would be in trouble” for having made my meal that way before. However, she reluctantly agreed to honor my request “this time.”
When my meal arrived, the quality was noticeably poor. The dish lacked the rich, flavorful gravy that usually enhances the meal, and the overall portion was disappointing. Worse still, I had ordered one to-go, and when I got home, I discovered that it was less than half the usual portion, again with barely any gravy.
This entire experience was disheartening. Instead of valuing a long-time customer’s loyalty, the restaurant dismissed my concerns and delivered subpar food. It’s incredibly disappointing to see a once-favorite restaurant decline in both service and quality. I hope they reconsider how they treat their customers because experiences like this leave a lasting negative impression.
SF2TOKYO
Overpriced. Very bland. Will not return. Please avoid.
andrew Cologne
I've never had Chinese food that had 0 flavor until I visited this location.
It feels like everything was boiled with no seasoning and the dough is nice and raw for you.
My regret was ordering so much out of excitement. Didn't want to take it home and punish myself later.
Please cook your food better I beg you.
Atmosphere: 3
Food: 1
Service: 3
J D
Their food is not authentic Chinese, yeah they can make Chinese food some good, but the Duck lacks flavoring and mine was dry. I would not go back!
Atmosphere: 4
Food: 2
Service: 5
Tea Liu
Horrible food! Don’t ever order their roasted duck if you have to go there. Service is ok
Atmosphere: 3
Food: 1
Service: 3
Thai
First time here at Chang shou .service was good food was flavorful and cook just perfect.The decor was nice….
Atmosphere: 5
Food: 4
Service: 5
Valyncia Smith
Always a wait and ridiculous like hours if they even let you sit down. No waitlist, have to wait in line for bar. Very unfortunate Cache Creek can't do better
Atmosphere: 1
Food: 4
Service: 3
Sky Nguyen
This place has great service and very amazing food that can brighten up your day the second you bite into it. I recommend going here for your dinner!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Fried Rice, Honey Walnut Shrimp White Rice and Mongolian Beef
We always like eating here since the beginning. They have a great variety of asian dishes. Service on the other hand are always a hit or miss and it all depends on the servers moods that particular day. Just be ready to wait hours before your table is ready.
Atmosphere: 2
Food: 2
Service: 3
Sudhir Kolli
Great food.. Decent fast service.. Ate here a few times..aleays liked it..highly recommend this place if you like chinese food..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sammy
Luis Antonio Martinez
Food was okay... We had to wait even with a reservation and got a table way in the back when there were plenty of nice tables available. We had to ask for a better table. The menu is kind of all over the place.
Atmosphere: 3
Food: 4
Service: 3
Jazee Jaz
Restaurant location: Cashe Creek Casino in Brooks, CA.I used to love their Mongolian Beef; ShuMai w/really good SPECIAL sauce; Mixed seafood Pan Fried noodles were used to be real GOOD and Service used to be good if not better.In 2023 my 1st time back, Taste of the Mongolian Beef changed to something mediocre with higher price. Shumai sauce is now simply soy sauce (what waiter gave me when i asked for the ShuMai sauce) The supposedly seafood PAN FRIED noodles is WATERY, few seafood and DOES NOT TASTE GOOD and expensive!This restaurant has gone from good to bad to worst! The SERVICE…WORST! We were ask to use the Bar as they were bz. 2spots opened, I was waiting for someone to clean the open spots…NO ONE DID! So I went ahead cleaned the space with their table napkin to remove leftover food on the counter. Servers at this restaurant are lazy and bunch of jerks (male & female)…for real!!!Then an indian guy showed up to clean the counter…yeah right. He wiped the counter clean but let the leftover food drop on the stool and some on the floor! WHAT KIND OF PEOPLE ARE THESE???
Our favorite restaurant. It's GREAT!
Great price for the food it took awhile for a waiter but food was hot and flavorful
I have been a loyal customer of Chang Shou Restaurant for as long as I can remember, dating back to when it was just a small casino spot. My husband and I have enjoyed countless lunches and dinners here over the years, making it one of our go-to dining spots.
Lately, I’ve been particularly fond of the clay pot chicken bowl, and on a previous visit, a waitress kindly offered me the option of boneless chicken instead of bone-in. I agreed, and it was perfectly prepared. Since then, I have continued to order it this way several times a month without any issues—until my most recent visit.
This past weekend, my husband and I went in for lunch, expecting our usual enjoyable meal. However, we were immediately met with an unpleasant experience. The manager approached our table and bluntly told me that they “do not take special orders” like the one I had requested. Fortunately, I had sent a picture of my meal to my sister in the past, showcasing how it had been prepared for me multiple times before. When I showed the manager this picture, her response was shocking—she stated that “someone would be in trouble” for having made my meal that way before. However, she reluctantly agreed to honor my request “this time.”
When my meal arrived, the quality was noticeably poor. The dish lacked the rich, flavorful gravy that usually enhances the meal, and the overall portion was disappointing. Worse still, I had ordered one to-go, and when I got home, I discovered that it was less than half the usual portion, again with barely any gravy.
This entire experience was disheartening. Instead of valuing a long-time customer’s loyalty, the restaurant dismissed my concerns and delivered subpar food. It’s incredibly disappointing to see a once-favorite restaurant decline in both service and quality. I hope they reconsider how they treat their customers because experiences like this leave a lasting negative impression.
Overpriced. Very bland. Will not return. Please avoid.
I've never had Chinese food that had 0 flavor until I visited this location.
It feels like everything was boiled with no seasoning and the dough is nice and raw for you.
My regret was ordering so much out of excitement. Didn't want to take it home and punish myself later.
Please cook your food better I beg you.
Atmosphere: 3
Food: 1
Service: 3
Their food is not authentic Chinese, yeah they can make Chinese food some good, but the Duck lacks flavoring and mine was dry. I would not go back!
Atmosphere: 4
Food: 2
Service: 5
Horrible food! Don’t ever order their roasted duck if you have to go there. Service is ok
Atmosphere: 3
Food: 1
Service: 3
First time here at Chang shou .service was good food was flavorful and cook just perfect.The decor was nice….
Atmosphere: 5
Food: 4
Service: 5
Always a wait and ridiculous like hours if they even let you sit down. No waitlist, have to wait in line for bar. Very unfortunate Cache Creek can't do better
Atmosphere: 1
Food: 4
Service: 3
This place has great service and very amazing food that can brighten up your day the second you bite into it. I recommend going here for your dinner!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Fried Rice, Honey Walnut Shrimp White Rice and Mongolian Beef
Restaurantji Recommends
Everything was delicious!
Atmosphere: 5
Food: 5
Service: 5
We always like eating here since the beginning. They have a great variety of asian dishes. Service on the other hand are always a hit or miss and it all depends on the servers moods that particular day. Just be ready to wait hours before your table is ready.
Atmosphere: 2
Food: 2
Service: 3
Great food.. Decent fast service.. Ate here a few times..aleays liked it..highly recommend this place if you like chinese food..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sammy
Food was okay... We had to wait even with a reservation and got a table way in the back when there were plenty of nice tables available. We had to ask for a better table. The menu is kind of all over the place.
Atmosphere: 3
Food: 4
Service: 3
Restaurant location: Cashe Creek Casino in Brooks, CA.I used to love their Mongolian Beef; ShuMai w/really good SPECIAL sauce; Mixed seafood Pan Fried noodles were used to be real GOOD and Service used to be good if not better.In 2023 my 1st time back, Taste of the Mongolian Beef changed to something mediocre with higher price. Shumai sauce is now simply soy sauce (what waiter gave me when i asked for the ShuMai sauce) The supposedly seafood PAN FRIED noodles is WATERY, few seafood and DOES NOT TASTE GOOD and expensive!This restaurant has gone from good to bad to worst! The SERVICE…WORST! We were ask to use the Bar as they were bz. 2spots opened, I was waiting for someone to clean the open spots…NO ONE DID! So I went ahead cleaned the space with their table napkin to remove leftover food on the counter. Servers at this restaurant are lazy and bunch of jerks (male & female)…for real!!!Then an indian guy showed up to clean the counter…yeah right. He wiped the counter clean but let the leftover food drop on the stool and some on the floor! WHAT KIND OF PEOPLE ARE THESE???
Atmosphere: 1
Food: 1
Service: 1
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