This Arby's outsources taking your order to a call center in Pakistan. Ordered for two people, and had to repeat my order 4 whole times. Once I drove up to the window, I learned my order was incorrectly taken. After correcting my order, I was told unprompted by the employee at the window that my order wasn't taken by an employee inside the store. It was taken by a call center located in Pakistan, which explains why my order wasn't even close to being correct. I wish I were joking.
Do you know what makes people more rude in addition to being hungry? Needing to repeat their order 4 times and still not having it understood correctly. Call centers have ZERO business replacing a local interaction with a local business done in person.
Aside from that, the food was okay, but I wasn't given the sauce for my French Dip sandwich, nor was I given double meat as asked (and charged) for. What little meat it did have was cut super thick and wasn't warm when I received it. All of the rest of the food was good, barring those things. I was super excited to see an Arby's that is 24 hours, those don't exist near me. The outside of the restaurant was very well-kept and clean, as was the drive-thru. It's a damn shame; if it weren't for the call center thing, I would be willing to come back to try it again.
Don't live close so I was by one so stopping by for sure!
Food: 5
Service: 5
Recommended dishes: Roast Beef
Debbie Moreno
I wish I could share pictures of the mess we received. The mayo was all over the place, the lettuce was old and wilted. Fries were over cooked. No ice in our drinks!!! I did send pictures to the corporate office.
Food: 1
Service: 3
Dave Saller
Sandwiches and portions seems to getting smaller. Prices keep going up and quality is getting worse. Everything seems to taste so processed.
Atmosphere: 4
Food: 3
Service: 4
Donny x Games
Only 2 staff were working and the wait was exceptionally long. I only ordered a turkey sandwich (which was great). However, I waited 10 minutes for it, despite there only being 2 customers ahead of me. The women's bathroom was out of order. The men's bathroom was disgusting and had no paper towels.
Atmosphere: 1
Food: 4
Service: 1
M B
This Arby's cannot get a damn thing right. Wring food, incorrect portions, no cheese on things that are to have it on it, no sauces and staff that have no concept of doing anything right. I hope this location closes and we get a good fast food restaurant that takes pride in what they do
Very Expensive. Brisket sandwich looked like a kid's meal but tasted good.. Old Brown lil piece of lettuce ,teeny tiny tomato,wheat bread a lil hard on turkey sandwich.Potato cakes were excellent!I guess we won't go to another Arby's for five more years.Disappointing!
Atmosphere: 5
Food: 4
Service: 5
Shirle Brancato
Clean. Alot of "messing around" amongst staff, not really focused on customer service.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Curly Fries
kathy lopez
I like their roast beef. However they forgot to give my family our mottzerilla sticks and a curly fry at the drive thru. To late to go thru the drive thru again.
Food: 4
Service: 3
Eric Roberts
Everything was excellent! There really isn't any atmosphere in fast food restaurants.
Atmosphere: 2
Food: 4
Service: 4
Jessica Martinez
A little strange ,there was no one in line so my order was only one .the lady told me to drive around so I can wait . Seemed like a long time so I went inside to use restroom .the store was empty ? so not sure why the long wait
Not as good as it used to be. Overpriced.
Atmosphere: 4
Food: 4
Service: 3
This Arby's outsources taking your order to a call center in Pakistan. Ordered for two people, and had to repeat my order 4 whole times. Once I drove up to the window, I learned my order was incorrectly taken. After correcting my order, I was told unprompted by the employee at the window that my order wasn't taken by an employee inside the store. It was taken by a call center located in Pakistan, which explains why my order wasn't even close to being correct. I wish I were joking.
Do you know what makes people more rude in addition to being hungry? Needing to repeat their order 4 times and still not having it understood correctly. Call centers have ZERO business replacing a local interaction with a local business done in person.
Aside from that, the food was okay, but I wasn't given the sauce for my French Dip sandwich, nor was I given double meat as asked (and charged) for. What little meat it did have was cut super thick and wasn't warm when I received it. All of the rest of the food was good, barring those things. I was super excited to see an Arby's that is 24 hours, those don't exist near me. The outside of the restaurant was very well-kept and clean, as was the drive-thru. It's a damn shame; if it weren't for the call center thing, I would be willing to come back to try it again.
Atmosphere: 4
Food: 3
Service: 2
The best place on earth!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cotton Candy, Curly Fries, Roast Beef
Don't live close so I was by one so stopping by for sure!
Food: 5
Service: 5
Recommended dishes: Roast Beef
I wish I could share pictures of the mess we received. The mayo was all over the place, the lettuce was old and wilted. Fries were over cooked. No ice in our drinks!!!
I did send pictures to the corporate office.
Food: 1
Service: 3
Sandwiches and portions seems to getting smaller. Prices keep going up and quality is getting worse. Everything seems to taste so processed.
Atmosphere: 4
Food: 3
Service: 4
Only 2 staff were working and the wait was exceptionally long. I only ordered a turkey sandwich (which was great). However, I waited 10 minutes for it, despite there only being 2 customers ahead of me. The women's bathroom was out of order. The men's bathroom was disgusting and had no paper towels.
Atmosphere: 1
Food: 4
Service: 1
This Arby's cannot get a damn thing right. Wring food, incorrect portions, no cheese on things that are to have it on it, no sauces and staff that have no concept of doing anything right. I hope this location closes and we get a good fast food restaurant that takes pride in what they do
Atmosphere: 1
Food: 1
Service: 1
The was great.
Kid-friendliness: Great service
Atmosphere: 4
Food: 5
Service: 4
Build one in
Atmosphere: 1
Food: 4
Service: 3
Restaurantji Recommends
Very Expensive. Brisket sandwich looked like a kid's meal but tasted good.. Old Brown lil piece of lettuce ,teeny tiny tomato,wheat bread a lil hard on turkey sandwich.Potato cakes were excellent!I guess we won't go to another Arby's for five more years.Disappointing!
Atmosphere: 5
Food: 4
Service: 5
Clean. Alot of "messing around" amongst staff, not really focused on customer service.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Curly Fries
I like their roast beef. However they forgot to give my family our mottzerilla sticks and a curly fry at the drive thru. To late to go thru the drive thru again.
Food: 4
Service: 3
Everything was excellent! There really isn't any atmosphere in fast food restaurants.
Atmosphere: 2
Food: 4
Service: 4
A little strange ,there was no one in line so my order was only one .the lady told me to drive around so I can wait . Seemed like a long time so I went inside to use restroom .the store was empty ? so not sure why the long wait
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