I went through the drive through and it took 1 min 45 seconds to be greeted by a male voice, stating he would be right with me. 4 mins later a female voice asked what I would like. There were 5 cars ahead of me, from the time I ordered to the time I got to the window was another 6mins. The worker at the window gave me my total and was kind. From my view there were only 2 employees working, the female was standing at the hot tray waiting facing the cooking area while the male employee ran around filling my drinks and gathering my food. It did not appear to be any teamwork going on.
Atmosphere: 4
Food: 3
Service: 2
Sterling Staublein
Food was ok. They forgot items from my order. That's fun
Food: 4
Service: 3
Derek Sanchez
This specific spot is improving, I love seeing my food/money get more value. Overall 10/10
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hamburger, Onion Rings, French Fries
Timberwolves Gaming
We order from this place at least two to three times a month where is it used to be 5 to 6 times a month. In the last 4 months we have ordered from there a handful of times and every order has been missing at least two to three items not just one we will ask for things not on something it will be loaded as if it's on purpose it is extremely easy to just look down read and say hey nothing of this on here or this is what they need there is no way to contact them their phone is constantly down and the managers have been rude on several occasions where other times they are seemingly nice this place has dropped in quality in ju st the last month so far we will not be going back here.
Atmosphere: 2
Food: 1
Service: 3
Breag N
Came to pick up a whopper and fries because the burgers are always good here. They did not disappoint and top notch friendly service to add!
Patti Bright
I really like this burger king. Their food is always fresh they never mess up on my order. Their employees are so nice and welcoming. The dinning room an restroom are always clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, BK Chicken Fries, Whopper Patty, Hash Browns
I came to this restaurant at 10:49 PM, Place does not close until 11pm. Everything was on and even the order board. No one took my order or answered me when I was trying to order. I stopped at the window, and I see the tall overweight guy with glasses on hiding in the back with another employee with his headset on completely ignoring me. He saw me and went to hide. Your employees will make this place go out of business and you pay them $20.00 an hour not to take my order. I am going to corporate about this issue! I would leave zero stars rating if I could. I did not waste my gas from Yucaipa to be ignored by someone who does not want to do their job!
Atmosphere: 1
Food: 1
Service: 1
Jared Mattson
Manager is doing an excellent job. Keep up the great work. Thank you very much. The quality is amazing perfect as if I walked in to a Burger King in the 90'S
Parking: Tessa friendly
Kid-friendliness: Very friendly staff
Wheelchair accessibility: Accessibility is perfect
First time for eating a pickled bun! Yummmy!!can we make that a thing??!!!
Parking: Tesla parking
Kid-friendliness: ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fries
SamBella
Love their burgers. Just make sure to check your bags to make sure it's all there. Never fails something is missing.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chicken Fries
Denver Mahathey
This is the second time they've gotten our order wrong. Twice asked for a PLAIN burger and yet there was always either sauce or cheese on it. Can't listen to basic orders I guess ?
Atmosphere: 1
Food: 1
Service: 1
Scott Watkins
The opportunity tasted just like a regular whopper, and they have Tesla charging stations.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Swanger
First let me start off by saying this burger King location is nice. HOWEVER, I have been there a quite a few times and more times than not I have had a bad experience. Today was the last time. I ordered my food for my family and let me say the employees were not friendly, did not repeat my order, didn't offer any napkins or condiments and even messed up my order and by the time I got home and noticed I tried to call only to get a voice mail. I think that if you are working in customer service then you should be friendly to the customers and ensuring they have their order correct and have a good experience to come back. Especially when they are being paid $20 an hour now and everything has gone through the roof. I am highly disappointed by the service and the nasty food given today. I already did the survey and left messages for someone to contact me regarding this. This is not ok.
I went through the drive through and it took 1 min 45 seconds to be greeted by a male voice, stating he would be right with me. 4 mins later a female voice asked what I would like. There were 5 cars ahead of me, from the time I ordered to the time I got to the window was another 6mins. The worker at the window gave me my total and was kind. From my view there were only 2 employees working, the female was standing at the hot tray waiting facing the cooking area while the male employee ran around filling my drinks and gathering my food. It did not appear to be any teamwork going on.
Atmosphere: 4
Food: 3
Service: 2
Food was ok. They forgot items from my order. That's fun
Food: 4
Service: 3
This specific spot is improving, I love seeing my food/money get more value. Overall 10/10
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hamburger, Onion Rings, French Fries
We order from this place at least two to three times a month where is it used to be 5 to 6 times a month. In the last 4 months we have ordered from there a handful of times and every order has been missing at least two to three items not just one we will ask for things not on something it will be loaded as if it's on purpose it is extremely easy to just look down read and say hey nothing of this on here or this is what they need there is no way to contact them their phone is constantly down and the managers have been rude on several occasions where other times they are seemingly nice this place has dropped in quality in ju
st the last month so far we will not be going back here.
Atmosphere: 2
Food: 1
Service: 3
Came to pick up a whopper and fries because the burgers are always good here. They did not disappoint and top notch friendly service to add!
I really like this burger king. Their food is always fresh they never mess up on my order. Their employees are so nice and welcoming. The dinning room an restroom are always clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, BK Chicken Fries, Whopper Patty, Hash Browns
Good food!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets, Whopper, Onion Rings
I came to this restaurant at 10:49 PM, Place does not close until 11pm. Everything was on and even the order board. No one took my order or answered me when I was trying to order. I stopped at the window, and I see the tall overweight guy with glasses on hiding in the back with another employee with his headset on completely ignoring me. He saw me and went to hide. Your employees will make this place go out of business and you pay them $20.00 an hour not to take my order. I am going to corporate about this issue! I would leave zero stars rating if I could. I did not waste my gas from Yucaipa to be ignored by someone who does not want to do their job!
Atmosphere: 1
Food: 1
Service: 1
Manager is doing an excellent job. Keep up the great work. Thank you very much. The quality is amazing perfect as if I walked in to a Burger King in the 90'S
Parking: Tessa friendly
Kid-friendliness: Very friendly staff
Wheelchair accessibility: Accessibility is perfect
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets, Whopper, Onion Rings
They don't answer the phone, it says the number isn't in service
Restaurantji Recommends
First time for eating a pickled bun! Yummmy!!can we make that a thing??!!!
Parking: Tesla parking
Kid-friendliness: ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fries
Love their burgers. Just make sure to check your bags to make sure it's all there. Never fails something is missing.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chicken Fries
This is the second time they've gotten our order wrong. Twice asked for a PLAIN burger and yet there was always either sauce or cheese on it. Can't listen to basic orders I guess ?
Atmosphere: 1
Food: 1
Service: 1
The opportunity tasted just like a regular whopper, and they have Tesla charging stations.
Atmosphere: 5
Food: 5
Service: 5
First let me start off by saying this burger King location is nice. HOWEVER, I have been there a quite a few times and more times than not I have had a bad experience. Today was the last time. I ordered my food for my family and let me say the employees were not friendly, did not repeat my order, didn't offer any napkins or condiments and even messed up my order and by the time I got home and noticed I tried to call only to get a voice mail. I think that if you are working in customer service then you should be friendly to the customers and ensuring they have their order correct and have a good experience to come back. Especially when they are being paid $20 an hour now and everything has gone through the roof. I am highly disappointed by the service and the nasty food given today. I already did the survey and left messages for someone to contact me regarding this. This is not ok.
Atmosphere: 4
Food: 1
Service: 1
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